ROL Cruise customer experience rating 4.7/5 


Based on 2280 reviews

top marks.

21 Sep 2018

very friendly and efficient company ,we were given all the information we requested and got the cabin we booked,and we will be using them again.

Excellent

21 Sep 2018

Very professional and efficient.

Phoned me back straight away very helpful

20 Sep 2018

Full information quick call back

Helpful service

20 Sep 2018

Helpful. Understanding of the product and explained in detail.

Easy to do

20 Sep 2018

I will recommend the company and certainly look again if I decide to cruise in 2020.

Very helpful and informative looking forward to my cruise

20 Sep 2018

Very helpful and informative looking forward to my cruise

great service

19 Sep 2018

very friendly and helpful sales assistant

Would highly recommend

19 Sep 2018

Excellent service as usual

They really know their stuff

19 Sep 2018

Quickly understood what we were looking for and steered us carefully through the options. Very helpful and informed advice. Of course we will continue to do business with ROL

First booking

19 Sep 2018

My first booking with ROL. My call was answered quickly and in a friendly manner. However, when I asked about whether there would be choices for dinner on the ship booked for the expedition voyage (not my experience on previous voyages with Hurtigruten), I was told that there would be. I have since rung Hurtigruten who say that most dinners will be set menus, so they will need to be informed about any specific food needs by ROL. I have now informed ROL. I trust they will pass it on. It's best for staff to admit they don't know the answer to a question, but will find out, rather than misinform customers, no matter how well-intentioned. A payment receipt was sent immediately, but I was warned that it might take up to 14 days to received my booking confirmation documents, which is fair enough, but I've not experienced such delays with other companies. There was no mention of the size of the deposit required (30%) until I was asked for payment. It would have been useful to have this information in the brochure, as it is considerably bigger than I have been used to with other companies.

Book ROL the dependable specialists

19 Sep 2018

Worry free booking as usual

Excellent customer service

19 Sep 2018

Easy to deal with in relation to cabin size and cabin situation. I forgot to confirm that my cabin was in a quiet area (no noise from disco or theatre) so I rang back. There was just a message so I decided not to leave my number, but a lady picked up my call and rang me yesterday evening. She confirmed that any cabin problems are highlighted on your system so that customers can be advised in advance. I thought this was excellent. In he past we had a cruise with Cunard with a cabin that was right above the entertainment area and no peace until after 1 am every morning!

The Best!!!

19 Sep 2018

Having used ROL many times for Cruises and recently booked another, ROL have consistently provided excellent service. Thoroughly recommended.

Grand British Isles Discovery

Cruise Code: 1361450

The Exclusive 2019/20 Launch Promotion

Book now to avoid disappointment!!!

Buy One Get One Free

Receive incredible savings on these 2019/20 voyages. Plus enjoy free on board spend!

Read more

Your ‘home from home’ during a cruise aboard Cruise & Maritime Voyages’ fleet is your comfortable cabin accommodation, a restful haven that you look forward to returning to after an exciting day ashore or a busy day at sea. Their ships offer a number of different categories of accommodation in varying sizes and in different deck locations around the ship. Whichever well-appointed cabin you select, you can rest assured that they all offer an impressive array of features as standard.

Enjoy the on board facilities like the pool, whirlpools, spa and fitness centre, and activities, deck games and lectures. However, you may prefer to just relax, read or do absolutely nothing at all. Breakfast, lunch and dinner are all included together with afternoon teas and late night snacks. And at night, enjoy a production show, relax to music in one of the lounges or dance the night away.

Cruising is a great value holiday. Remember your cruise fare includes your accommodation, full board meals, on board activities and day and evening entertainment – and with this incredible BUY ONE GET ONE FREE launch promotion there has never been a better time to book.

FREE CAR PARKING*

COMPLIMENTARY ON BOARD SPEND*

INCREDIBLE SAVINGS*

FANTASTIC DESTINATIONS*

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Inside from:

£1,998

2nd Passenger FREE

Outside from:

£2,558

2nd Passenger FREE

Balcony from:

£5,698

2nd Passenger FREE

Suite from:

£6,428

2nd Passenger FREE

Prices shown are per person based on 2 people sharing, except single traveller.

Earn up to 6,428 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Buy One Get One FREE - Featuring INCREDIBLE savings
  • Complimentary on board spend available
  • Book a Junior Suite or above and receive FREE Car Parking
  • Just a deposit required to secure your preferred cabin
  • Comfortable cabin accommodation
  • Full board cruising plus afternoon teas and late night snacks
  • Welcome and farewell Captain’s cocktail
  • Stylish entertainment, cabarets and popular classical interludes
  • Daytime activity programme
  • Guest speakers and daytime activities
  • Wide range of leisure facilities to enrich your time on board
  • Sterling on board

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

Your Ship:

Columbus - Cruise and Maritime Voyages


Day

Port

Date

Due Depart


Day 3

Port :

At Sea

Date :

10 May 2020

Due - Departs :

10 May 2020


Day 5

Port :

At Sea

Date :

12 May 2020

Due - Departs :

12 May 2020


The Ship


Columbus became the proud new flagship of Cruise & Maritime Voyages five ship ocean fleet in 2017 taking over the reign from Magellan. At 63,786grt and with an impressive space ratio, she carries approximately 1,400 passengers accommodated in 775 cabins and also accomodates for the solo traveller with 150 cabins allocated for single use. Given her size she provides a very generous, spacious and relaxing feel.

The ship was originally launched under Princess Cruises in 1989 and christened by Hollywood actress Audrey Hepburn on 23rd March 1989. In 1997 she was transferred to the P&O Cruises fleet and was the former Arcadia, where she stayed until 2003 when she was reassigned to Ocean Village, before returning to P&O Cruises in 2010. She was last refitted in 2015 and also underwent refurbishment in April 2017.

Columbus


Occupancy: 1,400 passengers

Tonnage: 63,786 tons

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


Terms and conditions: Prices are per person based on two adults sharing, except single cabins, and may increase or be withdrawn at any time. Offers apply to new bookings only. Cruise & Maritime Voyages are offered for sale in the UK by South Quay Travel & Leisure Ltd trading as Cruise & Maritime Voyages. Some ports may require a tender. Savings are based on two adults sharing and is based on the difference between the full fare and the launch buy one get one free promotional price. On board spend is per cabin and is dependent on cabin grade. Car parking is based on one space for the duration of the cruise and is for JS suites and above. Cabin upgrades are subject to availability. IG & OG cabins are on a guarantee basis. Tours are at a supplement and are subject to change. Some cabins have an obstructed view. Gratuities of £7pp per night (£6pp per night for cruises greater than 16 nights), will be debited to your on board account, unless offer is taken. Northern Lights and wildlife sightings are not guaranteed. Cruise Miles T&Cs apply. E&OE.

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