ROL Cruise customer experience rating 4.8/5 

Based on 3094 reviews

Energetic, but just not sure of some of the details when asked.

19 Nov 2018

Generally very good - had to be prompted about a few things, hence the 4 stars rather than 5

Excellent service.

19 Nov 2018

My first time with ROL but found the service excellent . Very efficient and very helpful and friendly staff.

Five Star Organisation

18 Nov 2018

They are competent and most helpful especially Sally

Happy cruiser

18 Nov 2018

They were very helpful. Gave me good information. Happy to advise about cabins and not being near a lift. I would be definitely recommend them.

Oriana May 2019 - something to look forward to!

18 Nov 2018

I initially made the enquiry prompted by a Daily Mail advert for a cruise in May 2020. However, after speaking to Gerald and thinking about it, my husband and I decided to book a cruise for next year ie 2019!! Upon contacting Gerald's phone again, it was his day off, but a colleague, Stacey, rang me back and we discussed options for May next year. We have now booked for the Oriana 19 days. Both agents were really helpful, knowledgeable, friendly and confident with their knowledge. Well done!

Spot On.

18 Nov 2018


Excellent service and information by friendly staff as before.

18 Nov 2018

Excellent service from very friendly staff as before with information and suggestions. Fully recommended to all our contacts.

Some are more equal than others!!!

18 Nov 2018

Sally was very helpful BUT have just seen that others phone a golden ticket line and get 150 cruise miles when I only get 100!! Not a happy bunny!! Please contact me ASAP!!!

I always book thru ROL

18 Nov 2018

Sally was very helpful as all your staff are. But I've just scrolled down and see that some people ring a "golden ticket line and 150 cruise miles for what I get 100!! Contact me please to sort this out!! Thanks

No worries all good thanks

17 Nov 2018

All good thanks...

OJ but!

17 Nov 2018

Everything went OK, except I asked for all the information to be sent to me by post and as at 1607 on Saturday 17th November 2018 I still await the documents.

Easy and clear booking process

17 Nov 2018

Very helpful providing information on the ship and arrangements

Majestic Mekong River Cruise

Cruise Code: 1367873

The Maiden 2019/20 Mekong River Cruise

Early booking savings of up to £2,000 + FREE drinks, gratuities and MORE

Read more

Offer ends 30 Nov 2018

We are delighted to introduce Emerald Waterways’ BRAND NEW ship, Emerald Harmony, a spectacular river cruise Star-Ship that will exceed all your expectations!

Join the newest ship to the Emerald Waterways fleet as she embarks on an incredible journey of a lifetime through Vietnam & Cambodia. You could be one of the first to book this exciting 14 night river cruise and land tour. Inspired by temples and traditions be carried to an enigmatic land of colour, mystery and intrigue with this Mekong River Cruise...





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Prices shown are per person based on 2 people sharing, except single traveller.

Your ROL Cruise package

What's included

  • Early booking fares
  • THREE night hotel stay in Siem Reap Cambodia
  • Be the first to sail on Emerald Harmony in her Maiden Season
  • SEVEN night Mekong River Cruise
  • ALL meals included on board
  • Spacious full board accommodation on board Europe’s most innovative cruise ships
  • All meals throughout your river cruise from a healthy buffet breakfast to a five-course à la carte menu
  • Gratuities are included
  • Complimentary Wi-Fi
  • Complimentary bicycles for use ashore in select destinations
  • Overseas transfers
  • Shore excursions and guided tours almost everyday with personal headset
  • Complimentary wine, beer and soft drinks with lunch and dinner
  • Bottled water restocked daily in your cabin
  • Emerald ACTIVE programme with guided bicycle and walking tours
  • At least one extra-special EmeraldPLUS experience offering greater insight into the culture, cuisine and lifestyle of the given destination
  • Return economy flights from a selection of airports
  • First-class service from an English-speaking crew

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary

Show itinerary as:

Your Ship:

Emerald Harmony - Emerald Waterways




Due Depart

Day 15

Port :

Arrive in London/Manchester/UK

Date :

17 Sep 2019

Due - Departs :

17 Sep 2019

The Ship

ROL Cruise are delighted to introduce Emerald Waterways’ BRAND NEW ship – Emerald Harmony, a spectacular river cruise Star-Ship that will exceed all your expectations! Join the newest ship to the Emerald Waterways fleet as she embarks on an incredible river cruise down the mighty Mekong on her maiden season.

Emerald Harmony

Launched: January 2019 | Occupancy: 84 passengers

Length: 293 ft (89.31 m)

Star Rating

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* Terms and Conditions

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