ROL Cruise customer experience rating 4.8/5 


Based on 5012 reviews

Felt that we were being taken. Seriously and ROL would do their best for us

25 Apr 2019

Very helpful. Made sure they understood our likes and dislikes

Booking made easy.

25 Apr 2019

This was the first time we have used ROL although we have had many emails and postal information. Booking was surprisingly easy. We had left booking rather late because of my health. Completed by James McAulay on behalf my wife Sheila who was away at present. Sheila spoke on the phone but I was sitting beside heer.

Great service !

25 Apr 2019

They got back to me when they promised and dealt with all my questions.

Excellent service.

25 Apr 2019

I usually consult ROL when purchasing a cruise. I have always found the consultants knowledgeable and helpful. Access by telephone has been improved and I had no problems with this consultation. Service was crisp, professional and friendly.

A pleasant experience

25 Apr 2019

A very friendly and pleasant person with whom to deal with at ROL. Went out of his way to give us excellent service.

first time booking but good so far.

25 Apr 2019

our first time using rol cruises so everything good so far all booked and deposit paid the lady was very helpful and sorted our booking professionally .

Book Early for Christmas & New Year

25 Apr 2019

I Wanted to get away for Christmas it was a shock to find Many of the Cruise lines were all ready fully booked in April But ROL found a Cabin for me and Southampton easy to get to from London its a Inside Cabin but I will not be alone for Christmas

ROL Cruise package deals - good but high deposits

25 Apr 2019

ROL Cruise offer cruises or cruise packages and advertise in newspapers and magazines. The prices they offer are actually more similar to other sites than the fantastic headline discounts suggest, but they are customised to make a proper holiday around cruise only deals. Customer service do make call-backs and take the time to explain the options and exclusions. Expect high deposits, eg. my offer required a 30% deposit and we are 18 months ahead of departure.

Excellent communication knowledge and extremely polite and helpful staff

24 Apr 2019

I would recommend Rol to anyone. Staff so polite and helpful a pleasure to deal with

Informative , friendly and very helpful booking.

24 Apr 2019

Please note this is Rhonda Smith replying, I booked for both parties. John, was very helpful, lots of info and rang back to confirm availability etc. made everything run smoothly.

Liam was excellent calm and we sorted an acceptable cabin reasonably quickl

24 Apr 2019

See below but Liam was very good

Southern Caribbean from San Juan

Cruise Code: 1421729

Free at Sea

Upgrade your cruise for a small supplement and choose TWO additional benefits

Introducing Free at Sea with NCL

Read more

Offer ends 30 Apr 2019

Free at Sea brings you the opportunity to customise your cruise, creating a bespoke holiday that is unique to you. From just £99 per person, based on an average 7-9 -day cruise, you can add two valuable benefits and luxuries, from a choice of four – Premium Beverage Package, Speciality Dining Package, Shore Excursion Package or WiFi Package. What’s more, guests booking The Haven By Norwegian or a Suite will receive all four offers at no additional cost.

REDEEM YOUR CRUISE MILES FOR EXCLUSIVE SAVINGS*

FAMILY-FRIENDLY*

UPGRADE YOUR CRUISE FOR A SMALL SUPPLEMENT AND RECEIVE TWO EXTRA BENEFITS*

HAVEN SUITES & ABOVE RECEIVE ALL FOUR BENEFITS*

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Earn up to 2,356 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Redeem your Cruise Miles for exclusive savings
  • Full board accommodation
  • Freestyle Dining On Board - Dine where & when you like
  • 24-hour dining venue on select ships
  • INCLUDED Junior and youth programmes
  • Fantastic entertainment on board every evening
  • INCLUDED fun aqua parks, modern sports facilities, ropes courses
  • Upgrade your cruise package from only £99pp and choose two extra benefits, including: - A Premium Drinks Package. - Speciality Dining Package. - WiFi Package. - Shore Excursion Package
  • Plus, book by 8.30pm Tuesday 30th April 2019 and receive a John Lewis Gift Card worth up to £100

Experience the Difference

  • Exclusive Cruise Miles rewards programme – saving you £££’s off future cruises

  • Award-Winning Cruise Agent with over 50 awards to date

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Expert staff with over 1,000 years of combined travel expertise offering 5★ service

  • Operating for over 24 years as a cruise only specialist

  • Brexit Protection Guarantee

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Your Itinerary


Show itinerary as:

  • Norwegian Epic

    Your Ship


    Norwegian Epic

    Norwegian Cruise Line

    Norwegian Cruise Line
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  • San Juan, Puerto Rico

    Day 1

    San Juan, Puerto Rico

    03 Jan 2021

    Old San Juan has quaint cobblestone streets, colonial Spanish architecture and old El Morro, a 16th-century fortress with arabesque towers. In contrast, New San Juan glitters with opulent resorts and casinos. And if you've been there and done that, do this: head for El Yunque rainforest, whose forested mountains are laced with hiking trails.

  • Day 2


    At Sea

    04 Jan 2021

  • Oranjestad, Aruba

    Day 3

    Oranjestad, Aruba

    05 Jan 2021

    Spotlessly clean and as Dutch as a wooden shoe, Aruba hosts some of the best pure white beaches in the Caribbean and a desert-like interior of divi-divi trees, aloe plants and cacti. The crystal waters off shore offer up gardens of coral and ghostly remains of ships wrecked on the reefs.

  • Willemstad, Curacao

    Day 4

    Willemstad, Curacao

    06 Jan 2021

    Walk around this quaint harbour town and you'll think you've travelled back in time to Old Amsterdam. Admire the colourful Dutch architecture and take advantage of the excellent shopping. Relax on 17-century veranda with a drink made with the famous Curacao liqueur.

  • Kralendijk, Bonaire

    Day 5

    Kralendijk, Bonaire

    07 Jan 2021

    Here the beaches come in three colors: pink, black or white. And in the waters around Bonaire and neighboring Klein Bonaire, undersea treasures are protected in a National Marine Park. Inland, the landscape in the south is flat and desert-like; it's green and hilly in the north. A leisurely stroll in Kralendijk takes you to food markets, shops and the charming waterfront promenade.

  • Castries, St. Lucia

    Day 6

    Castries, St. Lucia

    08 Jan 2021

    From refreshing waterfalls and exhilarating water sports to elegant dining in Rodney Bay, St Lucia offers something for everyone.

    Destination guide
  • Basseterre

    Day 7

    Basseterre

    09 Jan 2021

    Although St. Kitts might be diminutive in size – just 68 square miles – it makes up for it in beauty. There are unspoilt beaches of white or soft black volcanic sand, spectacular mountains with forests, waterfalls and brilliant tropical flowers, and close to the busy little capital, Basseterre, the impressive site of Brimstone Hill Fortress, standing some 700 feet above the Caribbean Sea.

  • San Juan, Puerto Rico

    Day 8

    San Juan, Puerto Rico

    10 Jan 2021

    Old San Juan has quaint cobblestone streets, colonial Spanish architecture and old El Morro, a 16th-century fortress with arabesque towers. In contrast, New San Juan glitters with opulent resorts and casinos. And if you've been there and done that, do this: head for El Yunque rainforest, whose forested mountains are laced with hiking trails.

The Ship


Explore the history of the Mediterranean, feel the balmy breezes of the Bahamas and the Caribbean, or just sit back and relax while you cruise across the Atlantic. Whatever you choose to do, Norwegian Epic is sure to dazzle. Awarded Best Cruise Ship Entertainment by Frommer’s, Norwegian Epic keeps the bar high with two new Broadway shows: Ballroom Blitz and Priscilla, Queen of the Desert. Not only is Norwegian Epic offering world-class performers but a new wave of accommodation as well - from Studios, designed and priced for the solo traveller, to privacy in The Haven. Add more than 20 different dining options and you'll understand why this is Freestyle Cruising on a truly grand scale.

Norwegian Epic


Launched: June 2010 | Occupancy: 4,100 passengers

Tonnage: 155,873 tons | Length: 1081 ft (329.49 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


Offer is not applicable on guarantee fares, please enquire at time of booking. Please note, fares exclude taxes and fares. E&OE.

Free at sea package is not included in the advertised fares. Free at Sea offer is based on two sharing a stateroom.  Customer have the choice of choosing two extra benefits, available at the stated supplement. Guests sharing in a stateroom must choose the same benefit.  Premium Beverage Package includes a wide selection of soft drinks, beers, spirits, cocktails, wine by the glass and bottled or draft beer up and including $15 a drink during the cruise in all bars, restaurants and lounges. The specialty dining package covers 6 restaurants including Teppanyaki, Margaritaville, Moderno Churrascaria, La Cucina, Le Bistro and Cagney's Steakhouse. Number of visits per restaurant is tiered depending on duration of the voyage. Internet package is based on one login per stateroom, up to 250 minutes and is tiered on duration of voyage.  $50 Per Port Shore Excursion Credit is per stateroom. For the guests who book their excursions online; they are charged full retail for the excursions and the discount will be applied onboard in the form of a credit to their onboard account. Haven guests will receive all additional benefits at no extra charge. 

 

John Lewis Gift Card is based on one per booking, is tiered on cabin grade booked and is for UK mainland addresses only.

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