ROL Cruise customer experience rating 4.8/5 


Based on 5516 reviews

Superb Service

26 May 2019

Excellent customer service skills. Very knowledgeable and made booking the holiday very easy, especially as she showed me how to save money and get a better a cabin by taking an earlier cruise.

Excellent no hassle booking expereince.

26 May 2019

Both operatives were most helpful and knowledgeable. It was a pleasant experience which led to the booking of the trip.

Happy

26 May 2019

The lady delivered what was promised in the paper against some opposition.

Easy booking process- looking forward to the holiday!

26 May 2019

Proficient and informative. Pleasant staff member who after we had booked took time to ring us back and offer a better deal.

Booking for 4

26 May 2019

Darryl was extremely helpful and friendly. He rang back immediately and was very efficient.

Very polite and courteous service

26 May 2019

Very quick to respond to our enquiry. Polite and courteous. Didn't hassle us every 5 minutes to make the booking, after the initial enquiry, kept in touch by email offering advice if we needed it.

very easy and efficient

26 May 2019

Very good, very friendly

Very helpful and friendly

26 May 2019

Strong sense of personal service

Excellent product knowledge and service

26 May 2019

Excellent product knowledge and very friendly and efficient service.

Smooth booking experience

25 May 2019

Long wait on the telephone but when your agent (John) answered he was helpful and efficient.

always helpful

25 May 2019

as usual I feel I was looked after very well,all questions answered and my booking was completed easily & I would happily recommend ROL to friends & family

Very good service.

25 May 2019

Very good service and do they best to get best price.

Excellent service ,especially for us oldies

25 May 2019

Lyn who made my booking was really nice and informative,helpful and took the stress out for me ,also the call back was quick ,wish they were all like it

The Best of the Fjords

Cruise Code: 1444688 / Voyage Code: D2012

FREE gratuities OR 3 cruises for the price of 2

The No-Fly 2020/21 Launch Promotion

Read more

Offer ends 31 May 2019

You will be taken on an epic journey to all corners of the world, all whilst being wowed at the incredible benefits on offer to you. From the Wonders of Japan to the Wildlife of Africa, this truly is the best time to discover the world. And, as the official No.1 Cruise Specialists for Fred. Olsen Cruise Lines, we are here to help you discover your dream destinations in the very best way we can!


Book any of the brand new 2020/21 cruises from this promotion AND select 2019 cruises and you can pick a 3rd cruise and enjoy the cheapest for FREE! To view the list of 2019 cruises available please click here

EARN CRUISE MILES WITH EVERY BOOKING

NO-FLY CRUISING

FREE GRATUITIES OR 3 CRUISES FOR THE PRICE OF 2*

OCEAN MEMBERS SAVE 5%*

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Earn up to 0 cruise miles

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Your ROL Cruise package


What's included

  • Free gratuities OR 3 cruises for the price of 2
  • Ocean Club Members Save 5%
  • All meals throughout your cruise - from five course a la carte dining to informal buffets and late-night snacks
  • Self service tea & coffee facilities at selected venues
  • Evening Entertainment including, cabarets and dancing, with a different show each night
  • Captain’s drinks party and Gala Buffet
  • On board leisure facilities, including swimming pools, Jacuzzis and use of gym equipment
  • The currency on board is pound sterling, so you won’t be affected by any foreign exchange rate fluctuation
  • Add an all-inclusive drinks package from only £19pp per night
  • Fred. Olsen Brexit Promise
  • Plus, Book by 8:30pm 31st May 2019 and receive a John Lewis Gift Card worth up to £100

Experience the Difference

  • Exclusive Cruise Miles rewards programme – saving you £££’s off future cruises

  • Award-Winning Cruise Agent with over 50 awards to date

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Expert staff with over 1,000 years of combined travel expertise offering 5★ service

  • Operating for over 25 years as a cruise only specialist

  • Brexit Protection Guarantee

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Overview


Book any of the brand new 2020/21 cruises from this promotion AND select 2019 cruises and you can pick a 3rd cruise and enjoy the cheapest for FREE! To view the list of 2019 cruises available please click here

Your Itinerary


Show itinerary as:

Your Ship:

Boudicca - Fred Olsen Cruise Lines


Day

Port

Date

Due Depart


Day 2

Port :

At Sea

Date :

26 May 2020

Due - Departs :

26 May 2020


Day 4

Port :

Cruising Nordfjord

Date :

28 May 2020

Due - Departs :

28 May 2020


Day 5

Port :

Cruising by Strandafjellet Mountain, Norway

Date :

29 May 2020

Due - Departs :

29 May 2020


Day 5

Port :

Cruising Geirangerfjord

Date :

29 May 2020

Due - Departs :

29 May 2020


Day 6

Port :

Cruising Nordfjord

Date :

30 May 2020

Due - Departs :

30 May 2020


Day 7

Port :

Furebergfoss Waterfall

Date :

31 May 2020

Due - Departs :

31 May 2020


Day 7

Port :

Cruising Hardangerfjord

Date :

31 May 2020

Due - Departs :

31 May 2020


Day 8

Port :

Pilot Station Feistein

Date :

01 Jun 2020

Due - Departs :

01 Jun 2020


Day 9

Port :

At Sea

Date :

02 Jun 2020

Due - Departs :

02 Jun 2020


The Ship


Named after the British warrior Queen, Boudicca has built up a loyal following of guests who appreciate a sense of class and timeless elegance not seen or experienced on modern 'megaships'. On board, in keeping with the Fred. Olsen fleet, the emphasis is on providing an intimate and more traditional cruise experience, ensuring guests disembark after their relaxing and rewarding holiday as friends, not just customers. Show less Up to 880 guests can cruise aboard Boudicca, which, thanks to an extensive refurbishment of the ship's suites, bedrooms, restaurants, lounges and facilities, will continue to show you the world in comfort and style for many years to come. As you explore the globe you can indulge yourself with delicious dinners in the Four Seasons, Tintagel or the Heligan Room restaurants; take a dip in one of the three heated pools; watch a show in the Neptune Lounge; simply relax on the Sun Deck; enjoy al fresco dining at The Grill; and much more, without ever feeling overcrowded. Cruising alongside hundreds, not thousands of like-minded travellers also ensures that staff on board Boudicca can provide Fred. Olsen's renowned personal, attentive service, catering to your every want and need.

Boudicca


Launched: February 2006 | Occupancy: 880 passengers

Tonnage: 28,388 tons | Length: 674 ft (205.44 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


Prices are per person based on two adults sharing, except single rooms, and may increase or be withdrawn at any time. Offers apply to new bookings only. Ports may require a tender.  Regional and Premium Class flights will incur supplementary costs and may require an additional overnight stay where applicable. Where applicable flights are currently out of date range and will be confirmed closer to departure. Three for two offer isn’t combinable with the free gratuities offer and is valid for bookings made up to 31st May 2019 inclusive. All three holidays must be booked in one transaction with the same lead name; one holiday booking must be for a 2019 departure, the second and third cruises can be for any departure year. The value of the lowest price cruise will be divided into three with one third of this value deducted from each of the three bookings. Free cruise value will be calculated after any applicable deal or promotion has been applied. The standard deposit or full payment will be due at the time of booking for each cruise, as dictated by departure date, fare type or duration. Further cruise line T&Cs apply. Free gratuities are subject to the cruise line’s T&Cs and are not combinable with the three for two offer. Tours and tickets are at a supplement and are subject to availability and change. Wildlife and fireworks sightings are not guaranteed. Cruise Miles T&Cs apply. Fred. Olsen T&Cs apply. E&OE.

Fred. Olsen Enjoyment Promise: The enjoyment promise excludes sailings of 4 nights or less. The promise only applies to bookings made for departures more than 12 weeks ahead; The Enjoyment Promise only applies to passengers who have contracted with FOCL. To evoke the Enjoyment Promise, you will need to inform Guest Relations within 48 hours of sailing. FOCL will arrange and pay for a flight and/or transport back to the UK. FOCL will refund the cruise cost only but will not refund other costs. Voyages of 28 nights or longer will require an interim deposit. A 15% deposit will need to be paid at the time of booking and then a remaining 15% will need to be paid at 180 days prior to sailing date.

 

All-inclusive drinks package is from £19per person, per night for bookings made in advance of six nights or more. The on board booking price will be from £29per person, per night. Cruise lines terms & conditions apply. The “All-Inclusive Drinks Upgrade for F.OCL Cruise Holidays”, shall include, where possible, selected house beers, house cider in cans, house wines, house spirits, draught (post-mix on pump) soft drinks and mineral or spring water by the glass.;

Fred. Olsen are so confident that Brexit won’t affect your cruise with them that should the cruise be cancelled due to the UK leaving the EU, they will give you a full refund and a free cruise. What’s more, once a cruise has been booked and the deposit paid, Fred. Olsen Cruise Lines also promises that there will be no additional supplements or surcharges directly related to Brexit, on the confirmed price. There is the security of ABTA and ATOL protection and their Enjoyment Promise giving real peace of mind. Plus Shore Tours and purchases on board our ships are priced in Pounds Sterling – so you can explore the world without worrying about exchange rates. With 170 years of sailing heritage behind them, they’ve seen many changes over the years, but what has never changed is their focus on giving guests the best possible experience, wherever and whenever they sail with us. With Fred. Olsen you can always book with confidence.

Fred. Olsen Brexit Promise Terms & Conditions: If your Fred. Olsen cruise is cancelled due to reasons directly related to Brexit, the cost of your cruise fare will be refunded, and a voucher for the value of the original cruise fare will be issued to use on a future Fred. Olsen cruise. Applicable to new bookings made from 03/04/19. The Brexit Promise only applies to Passengers who have contracted directly with FOCL and excludes cruises on vessels operated by FOCL but booked through third Party operators. Additional costs will not be refunded including, but not limited to, items such as hotel rooms, car parking, transport and insurance. Once a cruise has been booked and the deposit paid, FOCL also promises that there will be no additional supplements or surcharges directly related to Brexit, on the confirmed price (but this does not apply if the booking is changed at the guest’s request after acceptance of the original booking). The Brexit Promise may be withdrawn for new bookings at any time without notification. In addition, FOCL’s Terms and Conditions apply.

John Lewis Gift Card is based on one per booking, 7 nights or more, is tiered on cabin grade booked and is for UK mainland addresses only.

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