ROL Cruise customer experience rating 4.8/5 


Based on 4913 reviews

Good experience

21 Mar 2019

Leona was very knowledgeable and felt very confident in booking with you.

Excellent

21 Mar 2019

Excellent service as usual getting me an unbelievable deal on Celebrity

The ladie called on the phone was EXTREMELY helpful

21 Mar 2019

The staff on the phone a ladie called Joe was EXTREMELY HELPFUL

very good booking experience, all my questions and queries answered to my s

21 Mar 2019

new booking experience very good and agent very helpful

Professional , knowledgeable , helpful and efficient .

21 Mar 2019

Professional , knowledgeable , helpful and efficient . Excellent "loyalty" scheme .

Positive

21 Mar 2019

Opertor was great and very helpful - product seems to be value for money however what upsets is when you have booked really early and then a couple of months before travelling you see the same deal far cheaper - understand that need to fill boats etc however those who book early should not loose out.

Very helpful staff and accommodative as well.

21 Mar 2019

Yes. Gerard was very helpful and courteous.

First-class service

21 Mar 2019

They always reply promptly and knowledgeably to any query I might have about my booking. I wouldn't book with any other cruise company.

Straightforward

21 Mar 2019

Straightforward booking call with Gerald who could not have been more helpful.

Impressed

21 Mar 2019

Professional, personable and helpful.

Got back to me promptly and as advised , got a good deal , cabin as request

20 Mar 2019

On first call , helpful , informative and answered all my questions

Always happy to serve

20 Mar 2019

Excellent service, answered all the questions and sorted out all the queries.

Always a pleasurable experience to book with knowledgable people. Thank you

20 Mar 2019

Definitely book with them again, friendly and knowledgable staff.

French River Cruising

Cruise Code: 1445148 / Voyage Code: L2032

FREE gratuities OR 3 cruises for the price of 2

The Official 2020/21 Launch Promotion

Read more

Welcome to the highly anticipated Official 2020/21 Launch Promotion!

You will be taken on an epic journey to all corners of the world, all whilst being wowed at the incredible benefits on offer to you. From the Wonders of Japan to the Wildlife of Africa, this truly is the best time to discover the world. And, as the official No.1 Cruise Specialists for Fred. Olsen Cruise Lines, we are here to help you discover your dream destinations in the very best way we can!


Book any of the brand new 2020/21 cruises from this promotion AND select 2019 cruises and you can pick a 3rd cruise and enjoy the cheapest for FREE! To view the list of 2019 cruises available please click here

EXCLUSIVE FREE ON BOARD SPEND*

OCEAN MEMBERS SAVE 5%*

FREE GRATUITIES OR 3 CRUISES FOR THE PRICE OF 2*

BRAND NEW MAIDEN ITINERARIES AVAILABLE*

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Earn up to 599 cruise miles

Learn More

Your ROL Cruise package


What's included

  • EXCLUSIVE FREE on board spend
  • Free gratuities OR 3 cruises for the price of 2
  • All meals throughout your cruise - from five course a la carte dining to informal buffets and late-night snacks
  • Self service tea & coffee facilities at selected venues
  • Evening Entertainment including, cabarets and dancing, with a different show each night
  • Captain’s drinks party and Gala Buffet
  • On board leisure facilities, including swimming pools, Jacuzzis and use of gym equipment
  • The currency on board is pound sterling, so you won’t be affected by any foreign exchange rate fluctuation
  • Add an all-inclusive drinks package from only £35pp per night

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Overview


Book any of the brand new 2020/21 cruises from this promotion AND select 2019 cruises and you can pick a 3rd cruise and enjoy the cheapest for FREE! To view the list of 2019 cruises available please click here

Your Itinerary


Show itinerary as:

  • Balmoral

    Your Ship


    Balmoral

    Fred Olsen Cruise Lines

    Fred Olsen Cruise Lines
    View
  • Southampton

    Day 1

    Southampton

    17 Dec 2020

    Choose from a wide selection of cruise lines and set sail for the Mediterranean, Iceland and the Norwegian Fjords and many more with our cruises from Southampton

    Destination guide
  • Day 2


    Cruising Seine River

    18 Dec 2020

  • Rouen, France

    Day 2-3

    Rouen, France

    18 Dec 2020 to 19 Dec 2020

    The spire of the vast Gothic cathedral soars over a superbly restored medieval and Renaissance old town - Ruskin's 'labyrinth of delight'.

    Destination guide
  • Honfleur, France

    Day 4-5

    Honfleur, France

    20 Dec 2020 to 21 Dec 2020

    It's a place of great historic charm, notably around the Vieux Basin, where lofty slate-and-timber fronted houses overlook the colourful yacht and fishing harbour, and sloping cobbled streets recall 16th century Honfleur. Not to be missed are the 15th century wooden church and the Impressionist paintings of the Museé Eugene Boudin.

    Destination guide
  • Southampton

    Day 6

    Southampton

    22 Dec 2020

    Choose from a wide selection of cruise lines and set sail for the Mediterranean, Iceland and the Norwegian Fjords and many more with our cruises from Southampton

    Destination guide

The Ship


Balmoral is the largest of our ocean-going cruise ships, yet is still small enough to navigate size-restricted waterways such as the Kiel Canal, providing fantastic scenic cruising opportunities, and retains the warm, intimate and friendly atmosphere that the Fred. Olsen fleet is renowned for. Balmoral is named after the Scottish residence of the British Royal Family, and the Scottish theme runs throughout the main dining venues – the Ballindalloch, Avon and Spey – where guests can enjoy tantalising menus prepared by our expert chefs. Featuring 710 well-appointed rooms and suites and a selection of comfortable lounges, bars and inviting public areas which have been extensively refitted Show less and improved as part of Fred. Olsen's fleet-wide refurbishment programme, Balmoral provides guests with ample space in which to relax and share a memorable cruise experience with hundreds, not thousands, of fellow travellers. And, as our guests have come to expect, there is always an array of superb entertainment on offer throughout the day, from lectures and hobby classes to live cabaret and comedians, ensuring you can make the most of your time on board.

Balmoral


Launched: January 2008 | Occupancy: 1,350 passengers

Tonnage: 43,537 tons | Length: 715 ft (217.93 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


Prices are per person based on two adults sharing, except single rooms, and may increase or be withdrawn at any time. Offers apply to new bookings only. Ports may require a tender. On board spend is tiered per room, for Ocean Views and above on cruises of 7 nights or more, excluding the world cruise where it is tiered for all grades. Regional and Premium Class flights will incur supplementary costs and may require an additional overnight stay where applicable. Where applicable flights are currently out of date range and will be confirmed closer to departure. Three for two offer isn’t combinable with the free gratuities offer and is valid for bookings made up to 31st May 2019 inclusive. All three holidays must be booked in one transaction with the same lead name; one holiday booking must be for a 2019 departure, the second and third cruises can be for any departure year. The value of the lowest price cruise will be divided into three with one third of this value deducted from each of the three bookings. Free cruise value will be calculated after any applicable deal or promotion has been applied. The standard deposit or full payment will be due at the time of booking for each cruise, as dictated by departure date, fare type or duration. Further cruise line T&Cs apply. Free gratuities are subject to the cruise line’s T&Cs and are not combinable with the three for two offer. Tours and tickets are at a supplement and are subject to availability and change. Wildlife and fireworks sightings are not guaranteed. Cruise Miles T&Cs apply. Fred. Olsen T&Cs apply. E&OE.

Fred. Olsen Enjoyment Promise: The enjoyment promise excludes sailings of 4 nights or less. The promise only applies to bookings made for departures more than 12 weeks ahead; The Enjoyment Promise only applies to passengers who have contracted with FOCL. To evoke the Enjoyment Promise, you will need to inform Guest Relations within 48 hours of sailing. FOCL will arrange and pay for a flight and/or transport back to the UK. FOCL will refund the cruise cost only but will not refund other costs. Voyages of 28 nights or longer will require an interim deposit. A 15% deposit will need to be paid at the time of booking and then a remaining 15% will need to be paid at 180 days prior to sailing date.

All-inclusive drinks package is from £35per person, per night for bookings made in advance. Cruise line terms & conditions apply. 

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