ROL Cruise customer experience rating 4.8/5 


Based on 4384 reviews powered by
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15 Feb 2019

Always use ROL for friendly and efficient service. Tracy was very helpful

15 Feb 2019

Spot on! Good deal provided at good price. Very helpful, professional and friendly

First class

15 Feb 2019

Clear and helpful information and great customer service. Excellent.

15 Feb 2019

the girl was very helpful and told me everything i wantd to know

15 Feb 2019

Very helpful and easy to book. Stacey was really helpful

Praiswothy

15 Feb 2019

they were very helpful,patient and informative. Yes, I would recommend them to others.

Easy booking procedure

15 Feb 2019

Operator experienced, knowledgeable and friendly. The whole booking process was easy and over without any fuss.

Excellent

15 Feb 2019

All good and would recommend highly

Good experience

15 Feb 2019

Very professional and helpful

15 Feb 2019

Friendly, professional and informative. My partner and I look forward to our next adventure.

ROL maintain their usual high standards.

15 Feb 2019

Emma was very helpful when we booked our cruise. She was able to hold our choice for an hour whilst we sorted out rather complicated flights on another site. We then got back to her to confirm and pay for our reservation. We were delighted to book our cherry blossom cruise around Japan only two months before departing.

15 Feb 2019

Great help in helping me find a cruise from Southampton

Where's my promised free gift?????

14 Feb 2019

I booked on 18/10/2018 and it is now mid February 2019. Despite chasing you twice I still have not received the promised Christmas Hamper!!!!!!!!. To be fair, you did not say which Christmas it would arrive.

always very helpful ***

14 Feb 2019

excellent service thank you very much.

12 Feb 2019

Very Helpful, pleasant and efficient.

11 Feb 2019

Helpful kind and considerate at all times

11 Feb 2019

The staff are very helpful answering our inquiries .

Worked hard to get the right package

11 Feb 2019

Always try to arrive at the right deal with information and assistance

Great service

10 Feb 2019

Emailed about a cruise I was interested in and received a prompt reply. Called the adviser for more information and was given all the information I needed to make a decision. Booked the cruise the same day.

09 Feb 2019

From point of contact,knowledgeable,smooth operation right through.

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