Free John Lewis Gift Card

Book a 7 night cruise or more in an Ocean View or above by 8.30pm 29th February 2020 and receive a John Lewis Card worth up to £250. Please quote 'ROL78700' at time of booking. Terms & conditions apply 

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ROL Cruise customer experience rating 4.8/5 


Based on 4793 reviews powered by
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excellent, knowledgeable staff

22 Feb 2020

excellent knowledge of staff, friendly and helpful on phone

No.You can read it in full.

22 Feb 2020

I booked a cruise and paid a deposit. I was told that I would get a receipt confirmation, and that the details of the booking would then come a few days later. After 2 days I have still not had the receipt, but the money has been debited from my account.

Thank you for your time today, your payment receipt was sent when you made the booking but as we haven't emailed you before please check in your junk folder as it may of filtered in to here from your provider. If you would prefer to change your method of communication to post, please contact our Customer Service Team on 0800 121 6191 option 2 and we will be happy to assist you. Kind regards

Claire at ROL Cruise

22 Feb 2020

Fast efficient friendly service

22 Feb 2020

Very thorough and courteous patient service.

A good company,for travel.😁

22 Feb 2020

Very good service,always use Rol,for my holidays!!😁I use them regular!

Knowlegdeable and friendly service

22 Feb 2020

Friendly, knowlegdeable, and professional service

22 Feb 2020

Lee was very helpful and friendly. His knowledge of the cruise and the ship was excellent.

Simply efficient

22 Feb 2020

Simply efficient

As good as ever

22 Feb 2020

Phone answered quickly, good information given, always my first choice for booking a cruise

New Amy Johnson cruise booking.

22 Feb 2020

Booked a new cruise very successfully as agent was very good and helpful but receipt for the deposit that came through had the wrong year on it. So had to call to get it changed. Would not stop me using this agent again though.

Efficient helpful staff.

22 Feb 2020

Very friendly helpful lady. Who sounded as if she really wanted to find what was best for us

Good experience, I would recommend,

22 Feb 2020

They did everything well .Answered all my questions. Very pleasant.

22 Feb 2020

Helpful staff who are patient and knowledgeable.

21 Feb 2020

First class service

21 Feb 2020

Yes I would

Good knowlwgde and advice. We did not get such a good deal as our freinds.

21 Feb 2020

Did well in attention to my clients special needs and enquiries so the transaction went ahead.

21 Feb 2020

Caroline was extremely helpful; dealt fully with all queries, telephoned back when asked.

quick and easy

21 Feb 2020

yes

21 Feb 2020

you are so good to work with

21 Feb 2020

it was so good for me as my son in law did it all he a great boy

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