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A guide to Fred. Olsen Cruise Lines’ loyalty programme, Oceans Club

Everything you need to know about Oceans Club, Fred. Olsen Cruise Lines’ rewards programme

Published on 26 Sep 2024


Did you know that you can be rewarded for your loyalty if you sail with the same cruise line time and time again? 

Many of our cruise line partners offer reward programmes based on the number of nights sailed, like Fred. Olsen Cruise Lines, which has Oceans Club.

In this guide, we’ll explain how Oceans Club works, provide details on the five different tiers and answer some frequently asked questions. 

Introducing Oceans Club

How Oceans Club Works

For each night you spend onboard, Fred. Olsen Cruise Lines awards one cruise point. You’ll automatically become a Bronze member after your first cruise, and you’ll enjoy a range of benefits on your cruises thereafter. 

As the number of nights you spend onboard increases over time, so does your tier status. Each time you complete a cruise that takes you to the next tier, you’ll enjoy a new level of benefits on your next cruise. 

Oceans Club Tiers

Oceans Club has five tiers. From an onboard spend discount to a dedicated onboard representative, each tier has its own fantastic benefits for you to take advantage of and the more you sail with Fred. Olsen Cruise Lines, the more benefits you receive. 

The five tiers at a glance: 

  • Bronze: 1 - 30 cruise points 
  • Silver: 31 - 100 cruise points 
  • Gold: 101 - 250 cruise points
  • Platinum: 251 - 500 cruise points
  • Diamond Elite: 501+ cruise points 

Bronze

You have earned 1 - 30 cruise points.

Bronze tier benefits:
  • Advance notice of future cruise programmes 
  • An on-board representative 
  • 12 months lead time to qualify for 5% Cruise Discount 
  • £25 reward with the Introduce a Friend reward scheme 

Silver

You have earned 31  - 100 cruise points. 

Silver tier benefits:
  • Advance notice of future cruise programmes 
  • An on-board representative 
  • 9 months lead time to qualify for 5% Cruise Discount 
  • £25 reward with the Introduce a Friend reward scheme 
  • 5% onboard spend discount 

Gold

You have earned 101 - 250 cruise points.

Gold tier benefits:
  • Advance notice of future cruise programmes 
  • An on-board representative 
  • 6 months lead time to qualify for 5% Cruise Discount 
  • £25 reward with the Introduce a Friend reward scheme 
  • 5% onboard spend discount 
  • 5% discount when pre-booking Shore Tours 

Platinum

You have earned 251 - 500 cruise points. 

Platinum tier benefits:
  • Advance notice of future cruise programmes 
  • An on-board representative 
  • 3 months lead time to qualify for 5% Cruise Discount 
  • £35 reward with the Introduce a Friend reward scheme 
  • 10% onboard spend discount 
  • 7.5% discount when pre-booking Shore Tours 
  • Priority dedicated phone line to reservations 

Diamond Elite

You have earned 501+ cruise points. 

Diamond Elite tier benefits:
  • Advance notice of future cruise programmes 
  • An on-board representative 
  • Anytime lead time to qualify for 5% Cruise Discount 
  • £50 reward with the Introduce a Friend reward scheme 
  • 15% onboard spend discount 
  • 10% discount when pre-booking Shore Tours 
  • Priority dedicated phone line to reservations 
  • Free bag of laundry as part of the Wash and Fold service 

Frequently Asked Questions about Oceans Club

How can I check which tier I am?

To check your Oceans Club tier, simply log into your ‘My Cruises’ account via the Fred. Olsen Cruise Lines website. 

How do I find my Oceans Membership number? 

There are several ways for you to find your Oceans Membership number. You can log into your account on the Fred. Olsen Cruise Lines’ website via ‘My Cruises,’ call the Oceans priority telephone number on 01473 746 160 or email oceans@fredolsen.co.uk. 

When will my points be awarded? 

Your points will be added to your membership total at the end of each cruise. Please note, points become void if there is longer than five years between the end of one cruise and the end of the next.

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