ROL Cruise customer experience rating 4.7/5 


Based on 1670 reviews

Always helpful.

17 Aug 2018

They explained everything clearl,was polite and helpful and did no high pressure selling. Helped me to consider my options on different cruises.

A good company.

17 Aug 2018

Came back to me quickly. Gave me a very good price again. Easy to book with them and doesn't take long.

Helpful and honest

17 Aug 2018

Friendly, informed staff member who knew the details and was able to help us choose the right cruise for us.

Good value very good service and from my chair at home !just need to pack

17 Aug 2018

Searching for the right cruise and cabin taking the time to give us the best possible deal and giving advise on the ship and destination to suit us we travel with my sister who uses a single occupancy cabin and so it’s a double booking and we can’t always get the cabins together he took the time to give us several options and we were very glad he did . We have used ROL often and can say without hesitation we have never had a problem either in the booking tickets and solving any problems we might have . Thankyou for doing what many high street travel agents fail to do .

It could not have been better service

17 Aug 2018

We recieved excellent service John had knowledge and great patience. And found a cruise to fit our requirements,well done

First time user

17 Aug 2018

Helpful and well organised .

Booked on board and transfered to Rol.

17 Aug 2018

They are very efficient and answer quickly.

Very efficient and helpful service by a charming young lady

17 Aug 2018

All options and discounts clearly explained albeit Jemma was having difficulties with her PC. She was very helpful and charming.

Great

16 Aug 2018

V/good

Knowledgeable staff

16 Aug 2018

The agent was polite helpful and had travelled on the ship we were considering and another we had already used, and so was able to advise us on the differences.. The booking was efficiently taken

Good proffesional service. Highly recommend

16 Aug 2018

We were told that the offer was fully booked when we asked for an outside cabin after getting a flyer of said cruise. We were dealt with respect and understanding of our disappointment. However the phone call we received shortly after was the best news that she was able to offer us a place as she had been given a few more cabins. We think how very kind she was to think of us. Thank you very much looking forward to the trip.

service with satifaction

16 Aug 2018

Good understanding of my needs,polite,and helpfull

I WAS VERY PLEASED WITH THE SERVICE.

16 Aug 2018

I WOULD DEFINETELY BUY FROM THEM AGAIN. THEY WERE VERY HELPFUL AND KNOWLEDGEABLE.

Grand Europe

Cruise Code: 1031762

  • Duration: 16nts
  • Departs: 01 Sep 2018 Alternative sailing dates
  • Sails from: Amsterdam, Netherlands
  • Flights and transfers: not inc
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Suite from:

£7,688pp

Single from:

£15,376

Prices shown are per person based on 2 people sharing, except single traveller.

Earn up to 15,376 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Complimentary select fine wines, premium spirits, champagnes, dining in each speciality restaurant once per cruise
  • All gratuities for dining room and wait staff
  • 60 minutes complimentary Wi-Fi and internet per person, per day
  • Complimentary bottled water, custom coffees, soft drinks and juices
  • 24-hour room service
  • Twice-daily housekeeping with nightly turndown service
  • A menu of pillow options
  • Same-day laundry and dry cleaning on request
  • Meet and greet transfer options for cruise-only guests
  • Ambassador Hosts, well-travelled gentlemen on every voyage, to dance and socialise
  • In penthouse: 24-hour butler service
  • In penthouse: “Order in” from our specialty restaurants Silk Road and Prego
  • In penthouse: Afternoon tea service and nightly hors d’oeuvres
  • In penthouse: Optional in-suite massage from our Crystal Spa
  • In penthouse: Unpacking and repacking, garment pressing and shoe shine
  • In penthouse: Private car transfers for Crystal Penthouse guests

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

Your Ship:

Crystal Mahler - Crystal Cruises


Day

Port

Date

Due Depart


Day 4

Port :

Cruising the Rhine River

Date :

04 Sep 2018

Due - Departs :

04 Sep 2018


The Ship


One of Crystal’s four new ‘Rhine Class’ river ships, Crystal Mahler will surpass the comforts of home with innovative new features and splendid all-inclusive amenities. Crystal Mahler will welcome just 106 guests each, in striking all-suite accommodations. Sanctuaries of resplendent comfort, each suite boasts expert butler service, plush king-sized beds, Panoramic Balcony-windows, walk-in closets in most suites, lavish bathrooms, and the latest, cutting-edge technologies. Beyond these privileged confines, Crystal’s legendary hospitality unfolds throughout, setting the stage for a journey of magical discovery.

Crystal Mahler


Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


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