ROL Cruise customer experience rating 4.7/5 


Based on 2279 reviews

Phoned me back straight away very helpful

20 Sep 2018

Full information quick call back

Helpful service

20 Sep 2018

Helpful. Understanding of the product and explained in detail.

Easy to do

20 Sep 2018

I will recommend the company and certainly look again if I decide to cruise in 2020.

Very helpful and informative looking forward to my cruise

20 Sep 2018

Very helpful and informative looking forward to my cruise

great service

19 Sep 2018

very friendly and helpful sales assistant

Would highly recommend

19 Sep 2018

Excellent service as usual

They really know their stuff

19 Sep 2018

Quickly understood what we were looking for and steered us carefully through the options. Very helpful and informed advice. Of course we will continue to do business with ROL

First booking

19 Sep 2018

My first booking with ROL. My call was answered quickly and in a friendly manner. However, when I asked about whether there would be choices for dinner on the ship booked for the expedition voyage (not my experience on previous voyages with Hurtigruten), I was told that there would be. I have since rung Hurtigruten who say that most dinners will be set menus, so they will need to be informed about any specific food needs by ROL. I have now informed ROL. I trust they will pass it on. It's best for staff to admit they don't know the answer to a question, but will find out, rather than misinform customers, no matter how well-intentioned. A payment receipt was sent immediately, but I was warned that it might take up to 14 days to received my booking confirmation documents, which is fair enough, but I've not experienced such delays with other companies. There was no mention of the size of the deposit required (30%) until I was asked for payment. It would have been useful to have this information in the brochure, as it is considerably bigger than I have been used to with other companies.

Book ROL the dependable specialists

19 Sep 2018

Worry free booking as usual

Excellent customer service

19 Sep 2018

Easy to deal with in relation to cabin size and cabin situation. I forgot to confirm that my cabin was in a quiet area (no noise from disco or theatre) so I rang back. There was just a message so I decided not to leave my number, but a lady picked up my call and rang me yesterday evening. She confirmed that any cabin problems are highlighted on your system so that customers can be advised in advance. I thought this was excellent. In he past we had a cruise with Cunard with a cabin that was right above the entertainment area and no peace until after 1 am every morning!

The Best!!!

19 Sep 2018

Having used ROL many times for Cruises and recently booked another, ROL have consistently provided excellent service. Thoroughly recommended.

Paradise Islands of Hawaii

Cruise Code: 1078474

Premium Drinks Package for all bookings

Plus book a Suite for incredible extra benefits!

The Paradise Islands of Hawaii

Read more

With Norwegian Cruise Line, the focus is firmly on you, with every effort made to ensure your voyage is exactly what you’ve always dreamed of.

DRINKS PACKAGE INCLUDED*

INCREDIBLE ADDED BENEFITS FOR SUITES*

GRATUITIES & SERVICE CHARGES INCLUDED*

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Prices shown are per person based on 2 people sharing, except single traveller. Circular loading animation

Earn up to 9,002 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Full board accommodation
  • Freestyle Dining On Board - Dine where & when you like
  • 24-hour dining venue on select ships
  • Premium Drinks Package
  • Fantastic entertainment on board every evening
  • All on board gratuities and service charges

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


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Your Ship:

Pride of America - Norwegian Cruise Line


Day

Port

Date

Due Depart


Day 1

Port :

Fly from London to Honolulu, Hawaii

Date :

10 May 2019

Due - Departs :

10 May 2019


Day 1

Port :

One night hotel stay in Honolulu

Date :

10 May 2019

Due - Departs :

10 May 2019


Day 9

Port :

Disembark the ship

Date :

18 May 2019

Due - Departs :

18 May 2019


Day 9

Port :

Transfer to the airport and fly to London

Date :

18 May 2019

Due - Departs :

18 May 2019


Day 10

Port :

Arrive in London

Date :

19 May 2019

Due - Departs :

19 May 2019


The Ship


Aloha! Come aboard Pride of America for the best way to island hop Hawai`i. From the moment you step into the Capitol Atrium, with its soaring Tiffany-style glass dome and grand staircase, you’ll know this is a spectacular cruise ship. Cruise paradise in style, with 16 dining choices and 12 bars and lounges, excellent family accommodation, spacious suites and lots of private balconies – perfect for whale watching, witnessing Kīlauea Volcano or taking in the dramatic views of the Nā Pali Coast.

Pride of America


Launched: June 2004 | Occupancy: 2,186 passengers

Tonnage: 80,439 tons | Length: 921 ft (280.72 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


Fares are per person based on two adults sharing a stateroom. Booking conditions of Norwegian Cruise Line and Reader Offers Limited Agency Terms of Business apply. Reader Offers Ltd fares may be withdrawn at any time, are capacity controlled and subject to change at any time without notice. These offers apply to new bookings only. Itinerary is subject to change. Some ports may be at anchor. Drinks of up to $15 per serving are included for the first and second guests in the stateroom only. Guests will also receive 20% discount on wine by the bottle and in addition charged an 18% gratuity and specialty service charge. Guests under the age of 21 will receive a soda package. Exclusions may apply. Book a Suite or Haven Suite and receive added benefits: Speciality meals are subject to the length of the cruise. Wi-Fi is limited to one log-in per stateroom and is capped at 250 minutes. Wi-Fi service is not guaranteed. On board spend is per Suite. Please note, hotel stays are for operational reasons only. Normal Cruise Miles terms and conditions apply. E&OE.

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