ROL Cruise customer experience rating 4.8/5 


Based on 3454 reviews

Excellent & cheerful service.

11 Dec 2018

Kelly was very helpful and friendly, answering all my questions well.

Very helpful,patient and well infotmed

11 Dec 2018

Five stars

Only a short wait on the phone. Booking dealt with very quicklly

10 Dec 2018

Only a short wait on the phone. Booking dealt with very quickly and professionally. All questions answered satisfactory.

take away the pressure of booking with R O L cruises

10 Dec 2018

they were very helpful and efficient gave clear information, answered questions accurately and clearly and i felt did the best they could for me

Excellent service. Well done John.

10 Dec 2018

I spoke with John who was very helpful and friendly. He was able to answer all my questions. I could’t fault him.

Excellent service

10 Dec 2018

Helped me choose the right cruise for me and were very helpful.

A poor service!

09 Dec 2018

I would have thought that by now (9th December) I would have received an itinerary for the cruise that I had booked about a year ago and which has just been moved forward almost a full month. I would like this information so that I can make arrangements for my journey to Heathrow. I would also like to add that the referred to phone call was the first time that I became aware that ROL was my travel agent - up to this point I thought that it acted solely as an advertising agency. I think that this shows what a lack of communication there has been with me.

Great service well worth using them

09 Dec 2018

Speedy good service covered everything I needed to do and gave advice about cabin options.

Auckland to Perth

Cruise Code: 1086140 / Voyage Code: V9303

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Outside from:

£4,024pp

Balcony from:

£5,677pp

Suite from:

£9,079pp

Prices shown are per person based on 2 people sharing, except single traveller.

Earn up to 18,158 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Complimentary select fine wines, premium spirits, champagnes, dining in each speciality restaurant once per cruise
  • All gratuities for dining room and wait staff
  • 60 minutes complimentary Wi-Fi and internet per person, per day
  • Complimentary bottled water, custom coffees, soft drinks and juices
  • 24-hour room service
  • Twice-daily housekeeping with nightly turndown service
  • A menu of pillow options
  • Same-day laundry and dry cleaning on request
  • Meet and greet transfer options for cruise-only guests
  • Ambassador Hosts, well-travelled gentlemen on every voyage, to dance and socialise
  • In penthouse: 24-hour butler service
  • In penthouse: “Order in” from our specialty restaurants Silk Road and Prego
  • In penthouse: Afternoon tea service and nightly hors d’oeuvres
  • In penthouse: Optional in-suite massage from our Crystal Spa
  • In penthouse: Unpacking and repacking, garment pressing and shoe shine
  • In penthouse: Private car transfers for Crystal Penthouse guests

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

Your Ship:

Crystal Serenity - Crystal Cruises


Day

Port

Date

Due Depart


Day 2-3

Port :

Cruising the Tasman sea

Date :

06 Feb 2019

Due - Departs :

07 Feb 2019


Day 6

Port :

Cruising the East Coast of Australia

Date :

10 Feb 2019

Due - Departs :

10 Feb 2019


Day 9

Port :

Cruising the Bass Strait

Date :

13 Feb 2019

Due - Departs :

13 Feb 2019


Day 10

Port :

Kangaroo Island

Date :

14 Feb 2019

Due - Departs :

14 Feb 2019


Day 12-13

Port :

Cruising the Great Australian Bight

Date :

16 Feb 2019

Due - Departs :

17 Feb 2019


Day 14

Port :

Albany, Australia

Date :

18 Feb 2019

Due - Departs :

18 Feb 2019


Day 15

Port :

Busselton, Australia

Date :

19 Feb 2019

Due - Departs :

19 Feb 2019


The Ship


At 68,870 tons with capacity for 1,070 guests and 655 international crew, Crystal Serenity is classified as a mid-sized ship. Crystal Serenity maintains one of the highest space-per-guest ratios at sea, offering an abundance of space. All guests enjoy ocean view accommodation, many with private verandahs. Crystal Serenity features a multitude of dining venues and public spaces, allowing guests to choose venues that suit them and enjoy Crystal’s truly all-inclusive fares.

Crystal Serenity


Launched: June 2003 | Occupancy: 1,070 passengers

Tonnage: 68,870 tons | Length: 820 ft (249.94 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


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