ROL Cruise customer experience rating 4.7/5 


Based on 2698 reviews

Thanks to a very helpful employee of ROL

20 Oct 2018

I was called initially to cancel a holiday booked for Nov. 2019 which was to celebrate our 50th wedding anniversary. We were going to Myanmar which had long been a dream for us. On hearing our disappointment, Shannon Crick, who called us pulled out all the stops to find an alternative which she did. We were unable to have the same dates, but are very pleased to be going. Not so happy about additional costs, but we have accepted this. Well done to Shannon

Professional and friendly the perfect mix

19 Oct 2018

Very helpful very professional.

Excellent service.

19 Oct 2018

Very efficient and professional gave us all the information that we needed to book our cruise. Explained everything in detail all in all a very pleasant experience.

They take time to ensure you are completely happy with your choices 🤩😍😎

19 Oct 2018

The customer service team were caring making sure that they understood what my request was and processing that request in a very effecient way. All though you cannot see them you get the feeling that it is service with a smile and no request is too much trouble. I woukd definatley and infact do recommend ROL

ROL CRUISE`S SERVICE IS FIRST CLASS

19 Oct 2018

They explained ,the booking procedure clearly and I was able to pay the £600 deposit in two half's .

Great service

19 Oct 2018

Friendly,efficient and informative.

😃😃😃

19 Oct 2018

Excellent service from Jo and very helpful. I came away fully satisfied that I achieved a great holiday deal.

Prompt, polite and helpful.

19 Oct 2018

Prompt, polite and helpful.

Brilliant communication skill

19 Oct 2018

So far so good . . . COMMUNICATION WISE . ALL INFOS SUPPLIED . I am just looking for the actual services in the cruise .

I gave you 5 stars !!!

19 Oct 2018

Very helpful, informative and someone who cared.

Excellent service

18 Oct 2018

Yes I would recommend ROL cruise for their excellent service not only on our original booking but with our transfer of 2020 cruise to 2019.

Well worth the telephone call.

18 Oct 2018

The cruise we inquired about was booked with no problems, all our queries were solved. Having dealt with Readers Offers in the past I knew I would get satisfaction.

Great service

18 Oct 2018

Phoned to book and the staff were very helpful. I opted to receive all the holiday information by post and it arrived within a couple of days. Would definitely book with them again.

Best service ever

18 Oct 2018

It was exceptional service as we changed a few things and it was no trouble. Gerald was the representative.

Western Caribbean from New Orleans

Cruise Code: 1157288

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Your ROL Cruise package


What's included

  • Full board accommodation
  • Freestyle Dining On Board - Dine where & when you like
  • 24-hour dining venue on select ships
  • Premium Drinks Package
  • Fantastic entertainment on board every evening
  • All on board gratuities and service charges

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Overview


Venture through the Western Caribbean on a thrilling cruise departing from the Big Easy. Charming Cozumel, on the tip of the Yucatan Peninsula, offers plenty of snorkelling, diving and fishing as well as fascinating Mayan ruins on mainland Mexico. While in Roatan, snorkel among colourful tropical fish, diverse coral reefs and shipwrecks. And during your stay at Harvest Caye, our premier island destination in Southern Belize, enjoy beach activities, refresh yourself with a drink at the swim-up bar, play watersports in a saltwater lagoon - even zipline across the island.

Your Itinerary


Show itinerary as:

  • Norwegian Gem

    Your Ship


    Norwegian Gem

    Norwegian Cruise Line

    Norwegian Cruise Line
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  • New Orleans, USA

    Day 1

    New Orleans, USA

    30 Dec 2018

    The birthplace of jazz, New Orleans is a great ‘Southern Belle' of a city. Enjoy the spectacular Creole cooking, the lacy balconied mansions of Vieux Carre and a ‘steam-wheeler' cruise down the Mississippi to Scarlet O'Hara country.

    Destination guide
  • Day 2


    At Sea

    31 Dec 2018

  • Cozumel, Mexico

    Day 3

    Cozumel, Mexico

    01 Jan 2019

    The gorgeous Mexican island of Cozumel is renowned for its outstanding diving opportunities, beloved of celebrated oceanographer Jacques Cousteau.

    Destination guide
  • Roatan

    Day 4

    Roatan

    02 Jan 2019

    First the geography – Roatán is one the three Bay Islands some 30 miles off the coast of Honduras and it’s about 30 miles long and two wide. Now what you really want to know – it’s got gorgeous beaches backed by tropical forests, sensational diving and snorkelling over the beautiful Belizean Reef and adventures like kayaking, horse riding and hiking the jungle trails.

    Destination guide
  • Day 5


    Harvest Caye

    03 Jan 2019

    Belize is ideal for eco-tourism. With diverse ecology consisting of jungles, rainforests, swamps, coral reefs and so on, you will find solace and adventure in Harvest Caye's stunning landscape.

  • Costa Maya, Mexico

    Day 6

    Costa Maya, Mexico

    04 Jan 2019

    The port of Costa Maya was purpose-built for fun… with a touch of Mexican fiesta added for good measure. Step ashore and you’ll find shops, bars, restaurants and a huge saltwater pool, while close by, Mahahual has a great beach and gin-clear water for swimming and snorkelling. And, this being Yucatan, you’re not far from the impressive Mayan ruins at Chacchoben.

    Destination guide
  • Day 7


    At Sea

    05 Jan 2019

  • New Orleans, USA

    Day 8

    New Orleans, USA

    06 Jan 2019

    The birthplace of jazz, New Orleans is a great ‘Southern Belle' of a city. Enjoy the spectacular Creole cooking, the lacy balconied mansions of Vieux Carre and a ‘steam-wheeler' cruise down the Mississippi to Scarlet O'Hara country.

    Destination guide

The Ship


This sparkling cruise ship is the perfect choice for cruising the Bahamas & Florida, the Caribbean or from New York to Bermuda. From a chic, four-lane bowling alley to tons of dining choices and the freedom of Freestyle Cruising, Norwegian Gem has it all. Chill out by the pool, get lucky in the casino, unwind at the spa, and make the kids happy with our water slides, Wii™ games and lots more. Accommodation ranges from luxury multi-room Villas to romantic suites and spacious, affordable staterooms.

Norwegian Gem


Launched: October 2007 | Occupancy: 2,394 passengers

Tonnage: 93,530 tons | Length: 965 ft (294.14 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


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