ROL Cruise customer experience rating 4.7/5 


Based on 1633 reviews

Just great

14 Aug 2018

Every thing yes I would use them again and recommend the all ok

Always very helpful.

14 Aug 2018

Very good customer service' very helpful. They will return your telephone call if busy ASAP. Only previous problem is in duplicating paperwork, when the cruise line have already got the information they ask for it again instead of checking all is in order with the cruise company.

Another happy customer !

14 Aug 2018

My enquiry was handled quickly and efficiently. When I called back to confirm my interest and Emily was engaged on another call, she called me back shortly thereafter as promised. All my questions were answered during the process and my available Cruise Miles were credited against the order !

Helpful agent

14 Aug 2018

Nothing was too much trouble!

Short notice booling

14 Aug 2018

My call was answered promptly; the agent explained clearly our booking options and the whole process was straightforward.

Everything OK and good prices

14 Aug 2018

Well pleased with the staff at the call centre, friendly and helpful. Good price, best deal around at present for the cruise I wanted.

Good

14 Aug 2018

Booked with Liam, he was very good and helpful.

Very professional and helpful.Have even with you for years.You never disapp

14 Aug 2018

Very professional and helpful.Have been with you for years.s

Efficient and friendly service

14 Aug 2018

Emily was very pleasant, knowledgeable and helpful and she made booking our trip very easy.

Quality service

14 Aug 2018

All areas where explained in detail nothing was overlooked,would recommend

Excellent and outstanding

14 Aug 2018

The booking assistant went above and beyond to help get the right holiday and cater for my needs. She was brilliant!

Very pleased with information and service

13 Aug 2018

The service was excellent, the assistance with decisions first class and plenty of time given to answering questions.

Western Caribbean from New Orleans

Cruise Code: 1157288

All-Inclusive Cruising with Norwegian Cruise Line

Plus WiFi Included for Haven Suites

All-Inclusive Cruising with NCL

Enjoy all-inclusive cruising with Norwegian Cruise Lines

GRATUITIES & SERVICE CHARGES INCLUDED*

FAMILY-FRIENDLY*

PREMIUM BRANDED DRINKS*

WIFI FOR HAVEN SUITES*

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Earn up to 0 cruise miles

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Your ROL Cruise package


What's included

  • Family-friendly cruising
  • Free Wi-fi when booking a Haven Suite or above
  • Full board accommodation
  • Freestyle Dining On Board - Dine where & when you like
  • 24-hour dining venue on select ships
  • Premium Drinks Package
  • Fantastic entertainment on board every evening
  • All on board gratuities and service charges

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

  • Norwegian Gem

    Your Ship


    Norwegian Gem

    Norwegian Cruise Line

    Norwegian Cruise Line
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  • New Orleans, USA

    Day 1

    New Orleans, USA

    30 Dec 2018

    The birthplace of jazz, New Orleans is a great ‘Southern Belle' of a city. Enjoy the spectacular Creole cooking, the lacy balconied mansions of Vieux Carre and a ‘steam-wheeler' cruise down the Mississippi to Scarlet O'Hara country.

    Destination guide
  • Day 2


    At Sea

    31 Dec 2018

  • Cozumel, Mexico

    Day 3

    Cozumel, Mexico

    01 Jan 2019

    The gorgeous Mexican island of Cozumel is renowned for its outstanding diving opportunities, beloved of celebrated oceanographer Jacques Cousteau.

    Destination guide
  • Roatan

    Day 4

    Roatan

    02 Jan 2019

    First the geography – Roatán is one the three Bay Islands some 30 miles off the coast of Honduras and it’s about 30 miles long and two wide. Now what you really want to know – it’s got gorgeous beaches backed by tropical forests, sensational diving and snorkelling over the beautiful Belizean Reef and adventures like kayaking, horse riding and hiking the jungle trails.

    Destination guide
  • Day 5


    Harvest Caye

    03 Jan 2019

    Belize is ideal for eco-tourism. With diverse ecology consisting of jungles, rainforests, swamps, coral reefs and so on, you will find solace and adventure in Harvest Caye's stunning landscape.

  • Costa Maya, Mexico

    Day 6

    Costa Maya, Mexico

    04 Jan 2019

    The port of Costa Maya was purpose-built for fun… with a touch of Mexican fiesta added for good measure. Step ashore and you’ll find shops, bars, restaurants and a huge saltwater pool, while close by, Mahahual has a great beach and gin-clear water for swimming and snorkelling. And, this being Yucatan, you’re not far from the impressive Mayan ruins at Chacchoben.

    Destination guide
  • Day 7


    At Sea

    05 Jan 2019

  • New Orleans, USA

    Day 8

    New Orleans, USA

    06 Jan 2019

    The birthplace of jazz, New Orleans is a great ‘Southern Belle' of a city. Enjoy the spectacular Creole cooking, the lacy balconied mansions of Vieux Carre and a ‘steam-wheeler' cruise down the Mississippi to Scarlet O'Hara country.

    Destination guide

The Ship


This sparkling cruise ship is the perfect choice for cruising the Bahamas & Florida, the Caribbean or from New York to Bermuda. From a chic, four-lane bowling alley to tons of dining choices and the freedom of Freestyle Cruising, Norwegian Gem has it all. Chill out by the pool, get lucky in the casino, unwind at the spa, and make the kids happy with our water slides, Wii™ games and lots more. Accommodation ranges from luxury multi-room Villas to romantic suites and spacious, affordable staterooms.

Norwegian Gem


Launched: October 2007 | Occupancy: 2,394 passengers

Tonnage: 93,530 tons | Length: 965 ft (294.14 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


Terms and Conditions: Booking conditions of Norwegian Cruise Line and Reader Offers Limited Agency Terms of Business apply. This offer applies to new bookings only. Staterooms are subject to availability at the time of booking. Reader Offers Ltd fares may be withdrawn at any time. Fares are per person based on two adults sharing a stateroom. Drinks of up to $15 per serving are included for all guests in the stateroom. Guests will also receive 20% discount on wine by the bottle and in addition charged an 18% gratuity and specialty service charge. Guests under the age of 21 will receive a soda package. Certain exclusions apply. Gourmet dining is for suites and Haven Suites only and number of speciality meals are subject to the length of the cruise. Please note some staterooms may have a restricted view. Gratuities will be complimentary for staterooms and all passengers within those cabins. Normal Cruise Miles terms and conditions apply. E&OE

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