ROL Cruise customer experience rating 4.8/5 


Based on 4988 reviews

Polite and patient

24 Mar 2019

Provided me with the correct cabin and acted patiently when I queried it. My fault so really appreciated the way they dealt with me on the phone.

Booking was handled by member of staff in an excellent manner.

24 Mar 2019

Booking was handled by member of staff in an excellent manner.

Happy

24 Mar 2019

pleasant person Stacy, helpful and new what she was doing

Brilliant service!

24 Mar 2019

Excellent customer service. Understood my needs.

ROL convenient and reliable service for cruises

24 Mar 2019

They provide an efficient and knowledgeable booking service for a range, but not all, cruise lines. Have used them in the past and expect to use them again sometime in the future.

ROL certainly is a 5 star company

24 Mar 2019

Katie was so helpful and patient and made me feel special. She was extremely professional and we got there in the end after her having to make phone calls and I'm sure I'd provided her with a challenge. Fantastic service - my first impression of ROL wonderful. I'd heard from others that ROL was a great company to go with - they weren't wrong! I'd definitely recommend ROL to others. ROL certainly is a 5 star company.

Great service.

24 Mar 2019

This is the first time I have used ROL - really impressed. Very courteous and efficient gentleman on the help desk. All relative details regarding the cruise were given and all questions answered.

good experience

24 Mar 2019

Efficient, knowledgable service

Excellent

24 Mar 2019

Excellent

Brilliant service

24 Mar 2019

Phone answered quickly and efficiently. Waited over 30 minutes for a rival company to answer then hung up on disgust. Your staff are always pleasant cheerful and helpful.

First class

24 Mar 2019

Very helpful, clear explanations and advice on extras.

booking completed with a smile

24 Mar 2019

My no 1 Travel agent always excellent service completed with a smile

Mediterranean Arts - Barcelona To Civitavecchia

Cruise Code: 1174265 / Voyage Code: OCY191003-07

Offer ends 29 Mar 2019

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Outside from:

£2,820pp

Balcony from:

£3,940pp

Suite from:

£6,550pp

Single from:

£4,444

Prices shown are per person based on 2 people sharing, except single traveller.

Earn up to 13,100 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Complimentary select fine wines, premium spirits, champagnes, dining in each speciality restaurant once per cruise
  • All gratuities for dining room and wait staff
  • 60 minutes complimentary Wi-Fi and internet per person, per day
  • Complimentary bottled water, custom coffees, soft drinks and juices
  • 24-hour room service
  • Twice-daily housekeeping with nightly turndown service
  • A menu of pillow options
  • Same-day laundry and dry cleaning on request
  • Meet and greet transfer options for cruise-only guests
  • Ambassador Hosts, well-travelled gentlemen on every voyage, to dance and socialise
  • In penthouse: 24-hour butler service
  • In penthouse: “Order in” from our specialty restaurants Silk Road and Prego
  • In penthouse: Afternoon tea service and nightly hors d’oeuvres
  • In penthouse: Optional in-suite massage from our Crystal Spa
  • In penthouse: Unpacking and repacking, garment pressing and shoe shine
  • In penthouse: Private car transfers for Crystal Penthouse guests
  • Brexit Protection Guarantee - we guarantee the price of your holiday will not increase, plus you are fully protected by ABTA & ATOL

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Overview


Pure beauty . . . from famed Spanish isles to the artistic treasures of Florence to the cosmopolitan elegance of Monte Carlo. 

Your Itinerary


Show itinerary as:

  • Crystal Serenity

    Your Ship


    Crystal Serenity

    Crystal Cruises

    Crystal Cruises
    View
  • Barcelona, Spain

    Day 1

    Barcelona, Spain

    03 Oct 2019

    Barcelona’s stunning blend of intriguing architecture, irrepressible culture, exquisite food and inviting beaches means that it is truly a destination that has something for everyone.

    Destination guide
  • Mallorca/Palma de Mallorca, Spain

    Day 2

    Mallorca/Palma de Mallorca, Spain

    04 Oct 2019

    An expansive marina, a city full of history and golden beaches with cerulean waters characterise the welcoming capital of the Balearic Islands archipelago.

    Destination guide
  • Marseille, France

    Day 3

    Marseille, France

    05 Oct 2019

    A hotspot for lovers of architecture old and new, and visitors looking for beautiful, serene locations, Marseille is truly charming

    Destination guide
  • Monte Carlo, Monaco

    Day 4-5

    Monte Carlo, Monaco

    06 Oct 2019 to 07 Oct 2019

    Monaco is an ancient principality steeped in rich and colorful history. Its proud monarchy is presided over by Prince Albert, who assumed the throne after his famed father Prince Rainier died in 2005. Today when gazing on its modern skyline, it is hard to imagine that Monaco endured a turbulent past. Once a Greek settlement conquered by the Romans, it was bought from the Genoese in 1309 by the Grimaldis, who still rule as the world's oldest monarchy. Monaco covers less than one square mile and is known primarily for its Grand Casino.

  • Florence/Livorno, Italy

    Day 6-7

    Florence/Livorno, Italy

    08 Oct 2019 to 09 Oct 2019

    Formerly a small fishing village on the western coast of Tuscany, Livorno was reinvented as an ideal Renaissance city at the hands of the sixteenth century House of Medici.

    Destination guide
  • Rome (Civitavecchia)

    Day 8

    Rome (Civitavecchia)

    10 Oct 2019

    Civitavecchia was founded by Emperor Trajan in the 2nd century. Today this port is noted for its fine seafood and attractive monuments. Located 90 minutes away is the Eternal City of Rome. Steeped in 2,500 years of history, Rome was for many centuries the center of Western civilization. It was both the focal point of the Roman Empire and of Christendom. Landmarks such as the Colosseum, Forum, Pantheon, Vatican, Sistine Chapel and Spanish Steps are reminders of the legacy of its rich past.

The Ship


At 68,870 tons with capacity for 1,070 guests and 655 international crew, Crystal Serenity is classified as a mid-sized ship. Crystal Serenity maintains one of the highest space-per-guest ratios at sea, offering an abundance of space. All guests enjoy ocean view accommodation, many with private verandahs. Crystal Serenity features a multitude of dining venues and public spaces, allowing guests to choose venues that suit them and enjoy Crystal’s truly all-inclusive fares.

Crystal Serenity


Launched: June 2003 | Occupancy: 1,070 passengers

Tonnage: 68,870 tons | Length: 820 ft (249.94 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


The Brexit Protection Guarantee ensures after booking your cruise holiday the price paid is final and you will be fully protected by ABTA & ATOL.

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