ROL Cruise customer experience rating 4.7/5 


Based on 2698 reviews

Thanks to a very helpful employee of ROL

20 Oct 2018

I was called initially to cancel a holiday booked for Nov. 2019 which was to celebrate our 50th wedding anniversary. We were going to Myanmar which had long been a dream for us. On hearing our disappointment, Shannon Crick, who called us pulled out all the stops to find an alternative which she did. We were unable to have the same dates, but are very pleased to be going. Not so happy about additional costs, but we have accepted this. Well done to Shannon

Professional and friendly the perfect mix

19 Oct 2018

Very helpful very professional.

Excellent service.

19 Oct 2018

Very efficient and professional gave us all the information that we needed to book our cruise. Explained everything in detail all in all a very pleasant experience.

They take time to ensure you are completely happy with your choices 🤩😍😎

19 Oct 2018

The customer service team were caring making sure that they understood what my request was and processing that request in a very effecient way. All though you cannot see them you get the feeling that it is service with a smile and no request is too much trouble. I woukd definatley and infact do recommend ROL

ROL CRUISE`S SERVICE IS FIRST CLASS

19 Oct 2018

They explained ,the booking procedure clearly and I was able to pay the £600 deposit in two half's .

Great service

19 Oct 2018

Friendly,efficient and informative.

😃😃😃

19 Oct 2018

Excellent service from Jo and very helpful. I came away fully satisfied that I achieved a great holiday deal.

Prompt, polite and helpful.

19 Oct 2018

Prompt, polite and helpful.

Brilliant communication skill

19 Oct 2018

So far so good . . . COMMUNICATION WISE . ALL INFOS SUPPLIED . I am just looking for the actual services in the cruise .

I gave you 5 stars !!!

19 Oct 2018

Very helpful, informative and someone who cared.

Excellent service

18 Oct 2018

Yes I would recommend ROL cruise for their excellent service not only on our original booking but with our transfer of 2020 cruise to 2019.

Well worth the telephone call.

18 Oct 2018

The cruise we inquired about was booked with no problems, all our queries were solved. Having dealt with Readers Offers in the past I knew I would get satisfaction.

Great service

18 Oct 2018

Phoned to book and the staff were very helpful. I opted to receive all the holiday information by post and it arrived within a couple of days. Would definitely book with them again.

Best service ever

18 Oct 2018

It was exceptional service as we changed a few things and it was no trouble. Gerald was the representative.

Mediterranean Arts - Barcelona To Civitavecchia

Cruise Code: 1174265 / Voyage Code: OCY191003-07

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Outside from:

£2,067pp

Balcony from:

£2,792pp

Suite from:

£4,482pp

Single from:

£4,134

Prices shown are per person based on 2 people sharing, except single traveller.

Earn up to 8,964 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Complimentary select fine wines, premium spirits, champagnes, dining in each speciality restaurant once per cruise
  • All gratuities for dining room and wait staff
  • 60 minutes complimentary Wi-Fi and internet per person, per day
  • Complimentary bottled water, custom coffees, soft drinks and juices
  • 24-hour room service
  • Twice-daily housekeeping with nightly turndown service
  • A menu of pillow options
  • Same-day laundry and dry cleaning on request
  • Meet and greet transfer options for cruise-only guests
  • Ambassador Hosts, well-travelled gentlemen on every voyage, to dance and socialise
  • In penthouse: 24-hour butler service
  • In penthouse: “Order in” from our specialty restaurants Silk Road and Prego
  • In penthouse: Afternoon tea service and nightly hors d’oeuvres
  • In penthouse: Optional in-suite massage from our Crystal Spa
  • In penthouse: Unpacking and repacking, garment pressing and shoe shine
  • In penthouse: Private car transfers for Crystal Penthouse guests

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Overview


Pure beauty . . . from famed Spanish isles to the artistic treasures of Florence to the cosmopolitan elegance of Monte Carlo. 

Your Itinerary


Show itinerary as:

  • Crystal Serenity

    Your Ship


    Crystal Serenity

    Crystal Cruises

    Crystal Cruises
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  • Barcelona, Spain

    Day 1

    Barcelona, Spain

    03 Oct 2019

    Barcelona’s stunning blend of intriguing architecture, irrepressible culture, exquisite food and inviting beaches means that it is truly a destination that has something for everyone.

    Destination guide
  • Mallorca/Palma de Mallorca, Spain

    Day 2

    Mallorca/Palma de Mallorca, Spain

    04 Oct 2019

    An expansive marina, a city full of history and golden beaches with cerulean waters characterise the welcoming capital of the Balearic Islands archipelago.

    Destination guide
  • Marseille, France

    Day 3

    Marseille, France

    05 Oct 2019

    A hotspot for lovers of architecture old and new, and visitors looking for beautiful, serene locations, Marseille is truly charming

    Destination guide
  • Monte Carlo, Monaco

    Day 4-5

    Monte Carlo, Monaco

    06 Oct 2019 to 07 Oct 2019

    Monaco is an ancient principality steeped in rich and colorful history. Its proud monarchy is presided over by Prince Albert, who assumed the throne after his famed father Prince Rainier died in 2005. Today when gazing on its modern skyline, it is hard to imagine that Monaco endured a turbulent past. Once a Greek settlement conquered by the Romans, it was bought from the Genoese in 1309 by the Grimaldis, who still rule as the world's oldest monarchy. Monaco covers less than one square mile and is known primarily for its Grand Casino.

  • Florence/Livorno, Italy

    Day 6-7

    Florence/Livorno, Italy

    08 Oct 2019 to 09 Oct 2019

    Formerly a small fishing village on the western coast of Tuscany, Livorno was reinvented as an ideal Renaissance city at the hands of the sixteenth century House of Medici.

    Destination guide
  • Rome/Civitavecchia, Italy

    Day 8

    Rome/Civitavecchia, Italy

    10 Oct 2019

    Civitavecchia was founded by Emperor Trajan in the 2nd century. Today this port is noted for its fine seafood and attractive monuments. Located 90 minutes away is the Eternal City of Rome. Steeped in 2,500 years of history, Rome was for many centuries the center of Western civilization. It was both the focal point of the Roman Empire and of Christendom. Landmarks such as the Colosseum, Forum, Pantheon, Vatican, Sistine Chapel and Spanish Steps are reminders of the legacy of its rich past.

    Destination guide

The Ship


At 68,870 tons with capacity for 1,070 guests and 655 international crew, Crystal Serenity is classified as a mid-sized ship. Crystal Serenity maintains one of the highest space-per-guest ratios at sea, offering an abundance of space. All guests enjoy ocean view accommodation, many with private verandahs. Crystal Serenity features a multitude of dining venues and public spaces, allowing guests to choose venues that suit them and enjoy Crystal’s truly all-inclusive fares.

Crystal Serenity


Launched: June 2003 | Occupancy: 1,070 passengers

Tonnage: 68,870 tons | Length: 820 ft (249.94 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


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