ROL Cruise customer experience rating 4.8/5 


Based on 3821 reviews

Excellent

15 Jan 2019

Very quick to answer my call, most helpful, efficient and friendly in making the booking.

The young man (Liam) was very polite and very efficient.

15 Jan 2019

The service has been excellent.

Arlene was very efficient and very helpful with our booking.

15 Jan 2019

Arlene was very efficient and very helpful. The only issue we have with ROL bookings is that the holidays seem mainly to be from HRW, we would prefer LGW, so it isn’t an easy option for us. Jane Jolliffe

Helpful

15 Jan 2019

First time booking iwith too very polite and very helpful. B

Excellent Service

15 Jan 2019

They knew their product and the service over the phone was excellent.

Very happy to book all our cruises through ROL

15 Jan 2019

Always answer the phone speedily and deal with our requests in a professional and competent manner.

Good start

15 Jan 2019

Handled efficiently and professionally - so far so good ! Hope the rest of the experience matches the start ! Thank you 😊.

Excellent service always with ROL Staff

15 Jan 2019

We have purchased many cruises through this company over the years. The staff are always extremely curtious and very helpful. We feel they recognise our loyalty and give us competitive prices for our chosen cruises. Also the follow up emails and paperwork for our cruises has always been punctual and thorough. Well done ROL staff.

As above

15 Jan 2019

Listened to what we wanted, and went out of their way to meet it. Knew the details of the cruise and ship and dealt with the special needs of one of our party carefully- in both senses of the word

Booking experience very easy

15 Jan 2019

Very helpful and answered all my questions and booked very quickly. Paperwork came though as promised.

Excellent.

15 Jan 2019

Very knowledgable staff clear and helpful .

This is our second booking which says alot.

15 Jan 2019

Very clear and straight forward.

Smooth & efficient booking

15 Jan 2019

Very efficient, went above and beyond to ensure we got exactly what we wanted. We dealt with Leona, who is the perfect Sales Agent!

Excellent

15 Jan 2019

Jasmin was just great Nothing was too much trouble and she went “the extra mile” for me

Brilliant, wonderful and so professional. Thank you Jasmine.

14 Jan 2019

Jasmine listened carefully, looked up my previous cruises and noted we have one already for Sept and was able to advise on a 2020 cruise for my 80th birthday. Excellent friendly yet professional service giving me all my options which enabled me to book straight away.

excellent service

14 Jan 2019

answered all of my questions, really helpful

Budapest To Vienna

Cruise Code: 1174617 / Voyage Code: RMZ191018

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Inside from:

£2,890pp

Suite from:

£3,520pp

Single from:

£5,780

Prices shown are per person based on 2 people sharing, except single traveller.

Earn up to 7,040 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Complimentary select fine wines, premium spirits, champagnes, dining in each speciality restaurant once per cruise
  • All gratuities for dining room and wait staff
  • 60 minutes complimentary Wi-Fi and internet per person, per day
  • Complimentary bottled water, custom coffees, soft drinks and juices
  • 24-hour room service
  • Twice-daily housekeeping with nightly turndown service
  • A menu of pillow options
  • Same-day laundry and dry cleaning on request
  • Meet and greet transfer options for cruise-only guests
  • Ambassador Hosts, well-travelled gentlemen on every voyage, to dance and socialise
  • In penthouse: 24-hour butler service
  • In penthouse: “Order in” from our specialty restaurants Silk Road and Prego
  • In penthouse: Afternoon tea service and nightly hors d’oeuvres
  • In penthouse: Optional in-suite massage from our Crystal Spa
  • In penthouse: Unpacking and repacking, garment pressing and shoe shine
  • In penthouse: Private car transfers for Crystal Penthouse guests

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

  • Crystal Mozart

    Your Ship


    Crystal Mozart

    Crystal Cruises

    Crystal Cruises
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  • Budapest, Hungary

    Day 1-2

    Budapest, Hungary

    18 Oct 2019 to 19 Oct 2019

    The capital city of Hungary is split into two sides: Buda on the west side on the Danube river and Pest on the east.

    Destination guide
  • Bratislava, Slovakia

    Day 3

    Bratislava, Slovakia

    20 Oct 2019

    Bratislava is the medieval capital of Slovakia. With a beautiful castle and two perfectly preserved squares surrounded by bars and cafes

    Destination guide
  • Day 4


    Weissenkirchen

    21 Oct 2019

  • Melk, Austria

    Day 4

    Melk, Austria

    21 Oct 2019

    The little riverside town of Melk has a historic centre of sixteenth and seventeenth century buildings

    Destination guide
  • Linz, Austria

    Day 5

    Linz, Austria

    22 Oct 2019

    The historically baroque old town in Linz sits right beneath an even older castle

    Destination guide
  • Day 6


    Krems, Austria

    23 Oct 2019

  • Vienna, Austria

    Day 7-8

    Vienna, Austria

    24 Oct 2019 to 25 Oct 2019

    Austria’s capital city is a hub of musical and artistic talent, being home to Mozart, Strauss and Beethoven in the past

    Destination guide

The Ship


One of Crystal’s four new ‘Rhine Class’ river ships, Crystal Mozart will surpass the comforts of home with innovative new features and splendid all-inclusive amenities. Crystal Mozart will welcome just 106 guests each, in striking all-suite accommodations. Sanctuaries of resplendent comfort, each suite boasts expert butler service, plush king-sized beds, Panoramic Balcony-windows, walk-in closets in most suites, lavish bathrooms, and the latest, cutting-edge technologies. Beyond these privileged confines, Crystal’s legendary hospitality unfolds throughout, setting the stage for a journey of magical discovery.

Crystal Mozart


Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


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