ROL Cruise customer experience rating 4.7/5 


Based on 1691 reviews

Excellent service by Consultant Jo

17 Aug 2018

I attended cruise show on Wed. Arranged through consultant Jo to book Emerald Cruise. Booking done, deposit paid but on checking Jo was told that the wrong price had been quoted and it was going to cost another £5000. Needless to say I didn’t proceed. She was really concerned about this and said she would pursue with her manager and ring me. 9.20 the next morning she called; she had referred; they went back to Emersld who were embarrassed by the error and agreed to honour the original price. Result one delighted customer. I want to commend Jo. She was so efficient dealing with booking and went that extra mile pursing the error because she saw how upset I was not to be able to afford the holiday which incidentally I had booked for myself and my 80 year old sister. I had even sent her photos of the cruise while Jo did the booking.

Helpful and knowledgeable but not pushy

17 Aug 2018

Nice simple booking procedure, everything very smooth.

Always helpful.

17 Aug 2018

They explained everything clearl,was polite and helpful and did no high pressure selling. Helped me to consider my options on different cruises.

A good company.

17 Aug 2018

Came back to me quickly. Gave me a very good price again. Easy to book with them and doesn't take long.

Helpful and honest

17 Aug 2018

Friendly, informed staff member who knew the details and was able to help us choose the right cruise for us.

Good value very good service and from my chair at home !just need to pack

17 Aug 2018

Searching for the right cruise and cabin taking the time to give us the best possible deal and giving advise on the ship and destination to suit us we travel with my sister who uses a single occupancy cabin and so it’s a double booking and we can’t always get the cabins together he took the time to give us several options and we were very glad he did . We have used ROL often and can say without hesitation we have never had a problem either in the booking tickets and solving any problems we might have . Thankyou for doing what many high street travel agents fail to do .

It could not have been better service

17 Aug 2018

We recieved excellent service John had knowledge and great patience. And found a cruise to fit our requirements,well done

First time user

17 Aug 2018

Helpful and well organised .

Booked on board and transfered to Rol.

17 Aug 2018

They are very efficient and answer quickly.

The Atlantic Coast

Cruise Code: 1186871

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Earn up to 3,477 cruise miles

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Your ROL Cruise package


What's included

  • Spacious, elegantly appointed staterooms, many with private verandas
  • All meals throughout your cruise - five course fine dining, informal buffets and late-night snacks throughout the day and early evening
  • All evening entertainment, including Broadway-style shows and live music in many of the lounges
  • On board leisure facilities, including swimming pools, Jacuzzis and use of gym equipment
  • A choice of daily on board activities
  • Luggage porterage between your cabin and the drop-off/pick-up point
  • Luxurious Mariner's Dream™ beds and premium linens
  • Luxurious bathrobes and Elemis skincare and spa therapy products
  • 24 hour in-room dining

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

  • ms Zuiderdam

    Your Ship


    ms Zuiderdam

    Holland America Line

    Holland America Line
    View
  • Quebec City

    Day 1

    Quebec City

    13 Oct 2018

    The cradle of French civilisation in the New World, Québec City is a living testimonial to the grace of Old Europe. With its steep cobbled streets, beautiful buildings and rich history, it won’t take you long to fall in love with this charming Canadian city.

    Destination guide
  • Saguenay

    Day 2

    Saguenay

    14 Oct 2018

    A culturally diverse city with a rich and varied history, the Saguenay of today offers unmatched natural beauty throughout the year.

    Destination guide
  • Day 3


    At Sea

    15 Oct 2018

  • Day 4


    Charlottetown

    16 Oct 2018

    PEI may be Canada s smallest province, but it's big on history and attractions. It is here that the famous Conference of 1864 was held, which resulted in the creation of the Canadian confederacy. Learn all about it on a walking tour of Charlottetown, the provincial capital. Or cast your vote for shopping, a lobster luncheon at Dalvay-by-the-Sea or a tour of the picturesque farm that inspired Anne of Green Gables.

  • Sydney, Nova Scotia, Canada

    Day 5

    Sydney, Nova Scotia, Canada

    17 Oct 2018

    A hundred thousand Gaelic welcomes await you in Nova Scotia, Latin for "New Scotland." There are highland villages to visit, the scenic Cabot Trail to explore, golden inland seas to sail and the Fortress of Louisbourg to inspect - where every barn, barracks and pipe and drum corps appears just as it did when King Louis' troops occupied the site in 1744. Sample shore excursions: The Bras d'Or Lakes Grand Tour; Fortress of Louisbourg; Black Gold - Cape Breton Mine Experience.

  • Day 6


    Halifax, Nova Scotia

    18 Oct 2018

    For ocean scenery at its best, nothing rivals Nova Scotia's south shore. Here find craggy coastlines, fabled Peggy's Cove, and the striking German village of Lunenburg, so meticulously restored it has been designated a UNESCO World Heritage Site. Back in Halifax the ramparts of the Citadel and a museum commemorating the Titanic await your inspection.

  • Bar Harbor, Maine

    Day 7

    Bar Harbor, Maine

    19 Oct 2018

    Once the exclusive summer resort of America's fabulously wealthy, today Bar Harbor is an artists' enclave and gateway to the rich natural beauty of Acadia National Park, much of which was donated by the Rockefeller family. Watch for white-tail deer and other wildlife and enjoy a horse-drawn carriage ride through the park. Attend an authentic "Downeast" lobster bake.

  • Boston, Massachusetts

    Day 8

    Boston, Massachusetts

    20 Oct 2018

    One of the United States’ oldest cities, Boston has had a pivotal role in American history since it was founded and offers a fantastic array of things to see and do.

    Destination guide
  • Day 9-10


    At Sea

    21 Oct 2018 to 22 Oct 2018

  • Port Canaveral

    Day 11

    Port Canaveral

    23 Oct 2018

    Located on the Atlantic, on Florida's Space Coast, and within minutes of a thrilling space shuttle launch for the luckiest of visitors. Take in the catch of the day at a local restaurant, or go inland to Florida's many theme park attractions.

    Destination guide
  • Day 12


    Fort Lauderdale

    24 Oct 2018

    There is an abundance of things to see and do in the Ft. Lauderdale area: visit the newly redesigned Ft. Lauderdale Beach and cafes, stroll the historic Riverwalk, shop the luxurious stores on Las Olas Boulevard or adventure to the Everglades for an intriguing air boat excursion.

The Ship


Guests aboard Zuiderdam, the first in our Vista-class series, enjoy a spectacular art and antique collection, wide teak decks, elegant dining rooms and spacious staterooms - many with verandahs. At the heart of Zuiderdam, suspended in a three-story atrium, is a Waterford Crystal Seahorse. Other notable pieces include a painting of Queen Beatrix by pop culture artist and icon, Andy Warhol, medallions by Frank Lloyd Wright, and a massive floral painting by Charles Ben. While on-board, choose from an array of onboard activities that allow you to pursue new interests or relax and rejuvenate. Explore the wonders of our world through exclusive BBC Earth natural history content through onboard activities, concerts and films. Enjoy onboard cooking shows and hands-on workshops in partnership with America’s Test Kitchen Learn how to edit, display and share your vacation videos and photographs through our Digital Workshop powered by Windows®. The Greenhouse Spa & Salon offers spa treatments, a thermal pool and lounge and a variety of salon services. Our fully equipped Fitness Center includes state-of-the-art cardio and weight machines, as well as classes in Yoga, Pilates, indoor cycling and more. On deck enjoy two outdoor pools, along with basketball and volleyball courts. Zuiderdam guests enjoy dazzling entertainment options from their very first night on board. As part of the updates coming November 2017, two new music venues will be added: Lincoln Center Stage, featuring world-class musicians performing chamber music, and Billboard Onboard, rocking the house with 50 years of chart-topping hits. These venues will join the already popular B.B. King’s Blues Club, which brings the best of Memphis blues to sea, and completes our new “Music Walk” experience. Club HAL® provides a wide variety of youth and teen-friendly activities for kids ages 3 to 17, supervised by qualified, full-time staff.

ms Zuiderdam


Launched: December 2002 | Occupancy: 1,916 passengers

Tonnage: 82,305 tons | Length: 936 ft (285.30 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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