ROL Cruise customer experience rating 4.7/5 


Based on 2298 reviews

Good service

21 Sep 2018

Good comunication from the sales team keeping me up to date on my flight and times from Birmingham and booking me in to the airport Hotel

First booking

21 Sep 2018

My first booking with ROL. My call was answered quickly and in a friendly manner. However, when I asked about whether there would be choices for dinner on the ship booked for the expedition voyage (not my experience on previous voyages with Hurtigruten), I was told that there would be. I have since rung Hurtigruten who say that most dinners will be set menus, so they will need to be informed about any specific food needs by ROL. I have now informed ROL. I trust they will pass it on. It's best for staff to admit they don't know the answer to a question, but will find out, rather than misinform customers, no matter how well-intentioned. A payment receipt was sent immediately, but I was warned that it might take up to 14 days to received my booking confirmation documents, which is fair enough, but I've not experienced such delays with other companies. There was no mention of the size of the deposit required (30%) until I was asked for payment. It would have been useful to have this information in the brochure, as it is considerably bigger than I have been used to with other companies. Update 21 Sept: ROL rang me about the points made above - all sorted out now, and I do appreciate the fast response; it shows that they do value customers.

I was dealt with by a young lady, called emily, who quickly booked our holi

21 Sep 2018

The service was very good. I never give top marks as there is always room for improvement.

First experience of this company

21 Sep 2018

Very helpful when pre registering for 2020 cruise with P&O and they were successful in securing our cabin of choice on release date.

Great Service!

21 Sep 2018

Very helpful. Could answer every question I asked. Quick result.

booking

21 Sep 2018

Friendly and helpful if not available they rang back within 10 mins. Not pushy!

As efficient as always.

21 Sep 2018

I have used ROL many times and found the booking process as good as ever. Emily was able to handle my requests with a good knowledge and in a great manner.

Nothing too much trouble!

21 Sep 2018

Young lady was really helpful and knowledgeable about choice of cabin and prices. I am looking forward to my birthday cruise. Prices seem good too.

top marks.

21 Sep 2018

very friendly and efficient company ,we were given all the information we requested and got the cabin we booked,and we will be using them again.

Excellent

21 Sep 2018

Very professional and efficient.

Treasure Islands

Cruise Code: 1201116

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Earn up to 4,350 cruise miles

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Your ROL Cruise package


What's included

  • Open Seating Dining - All Star Clipper’s ships feature open-seating dining in an elegantly appointed dining room
  • Intimate Ships - with no more than 227 guests on board
  • Unrivalled service – On board, guests will experience a 2:1 guest to crew ratio
  • Water Sports - A number of different water-related activities are complimentary on board, such as wind surfing, water skiing, kayaking and snorkelling
  • True Sailing – Star Clipper is the only cruise company to offer an authentic, natural sailings experiences with both modern methods and traditional sailings

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

  • Star Flyer

    Your Ship


    Star Flyer

    Star Clippers

    Star Clippers
    View
  • Philipsburg, St. Maarten

    Day 1

    Philipsburg, St. Maarten

    19 Jan 2019

  • Day 2


    Road Bay, Anguilla

    20 Jan 2019

  • Day 3-4


    Gorda Sound, Virgin Gorda

    21 Jan 2019 to 22 Jan 2019

  • Day 4


    The Bight, Norman Island

    22 Jan 2019

  • Sopers Hole, British Virgin Islands

    Day 4-5

    Sopers Hole, British Virgin Islands

    22 Jan 2019 to 23 Jan 2019

  • Day 5


    White Bay, Jost Van Dyke

    23 Jan 2019

  • Basseterre & Beach, St Kitts

    Day 6

    Basseterre & Beach, St Kitts

    24 Jan 2019

    St. Kitts’ was the first successful colony in the British West Indies. Indeed, when viewed from the top of Brimstone Hill, the “Gibraltar of the Caribbean” appears to dominate everything in the Southern Sea. Shop in colourful Basseterre, play golf and tour old plantation houses. For the adventuresome there’s a brisk hike through the rain forest.

  • Day 6


    South Friar's Beach, St. Kitts

    24 Jan 2019

    St. Kitts’ was the first successful colony in the British West Indies. Indeed, when viewed from the top of Brimstone Hill, the “Gibraltar of the Caribbean” appears to dominate everything in the Southern Sea. Shop in colourful Basseterre, play golf and tour old plantation houses. For the adventuresome there’s a brisk hike through the rain forest.

  • Gustavia, St. Barts

    Day 7

    Gustavia, St. Barts

    25 Jan 2019

  • Philipsburg, St. Maarten

    Day 8

    Philipsburg, St. Maarten

    26 Jan 2019

The Ship


These are true clipper ships reflecting their proud heritage in every inch of their polished brass and gleaming brightwork. Step aboard these unique vessels and discover a new age of sail, where the traditions of the past are happily married to the comforts and amenities of the present day. Star Clipper and Star Flyer are modern cruise ships in every way, created for luxury-loving passengers who also love the traditions and romance of the legendary era of sailing ships. Star Clipper and Star Flyer are both 360 feet long and each carries just 170 guests in pampered comfort. Life aboard is blissfully relaxed, much like traveling on a private yacht. You’ll never feel confined on Star Clipper or Star Flyer. Each ship offer spacious accommodations and expansive teak decks with ample space and not one, but two swimming pools. In fact, you’ll find that these ships offer more outdoor space per passenger than most conventional cruise ships. The décor of Star Clipper and Star Flyer is reminiscent of the grand age of sail. Antique prints and paintings of famous sailing ships please the eye, while teak and gleaming mahogany rails are richly reminiscent of Star Clippers’ proud nautical heritage. All Star Clippers ships feature open-seating dining in an elegantly appointed dining room, our convivial indoor-outdoor Tropical Bar and Piano Bar, and an Edwardian style library where a Belle Époque fireplace glows with a warmth that reflects the friendliness and enthusiasm of Star Clippers’ hospitable officers and crew.

Star Flyer


Launched: July 1991 | Occupancy: 170 passengers

Tonnage: 2,298 tons | Length: 360 ft (109.73 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


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