ROL Cruise customer experience rating 4.7/5 


Based on 2699 reviews

Thanks to a very helpful employee of ROL

20 Oct 2018

I was called initially to cancel a holiday booked for Nov. 2019 which was to celebrate our 50th wedding anniversary. We were going to Myanmar which had long been a dream for us. On hearing our disappointment, Shannon Crick, who called us pulled out all the stops to find an alternative which she did. We were unable to have the same dates, but are very pleased to be going. Not so happy about additional costs, but we have accepted this. Well done to Shannon

Professional and friendly the perfect mix

19 Oct 2018

Very helpful very professional.

Excellent service.

19 Oct 2018

Very efficient and professional gave us all the information that we needed to book our cruise. Explained everything in detail all in all a very pleasant experience.

They take time to ensure you are completely happy with your choices 🤩😍😎

19 Oct 2018

The customer service team were caring making sure that they understood what my request was and processing that request in a very effecient way. All though you cannot see them you get the feeling that it is service with a smile and no request is too much trouble. I woukd definatley and infact do recommend ROL

ROL CRUISE`S SERVICE IS FIRST CLASS

19 Oct 2018

They explained ,the booking procedure clearly and I was able to pay the £600 deposit in two half's .

Great service

19 Oct 2018

Friendly,efficient and informative.

😃😃😃

19 Oct 2018

Excellent service from Jo and very helpful. I came away fully satisfied that I achieved a great holiday deal.

Prompt, polite and helpful.

19 Oct 2018

Prompt, polite and helpful.

Brilliant communication skill

19 Oct 2018

So far so good . . . COMMUNICATION WISE . ALL INFOS SUPPLIED . I am just looking for the actual services in the cruise .

I gave you 5 stars !!!

19 Oct 2018

Very helpful, informative and someone who cared.

Excellent service

18 Oct 2018

Yes I would recommend ROL cruise for their excellent service not only on our original booking but with our transfer of 2020 cruise to 2019.

Well worth the telephone call.

18 Oct 2018

The cruise we inquired about was booked with no problems, all our queries were solved. Having dealt with Readers Offers in the past I knew I would get satisfaction.

Great service

18 Oct 2018

Phoned to book and the staff were very helpful. I opted to receive all the holiday information by post and it arrived within a couple of days. Would definitely book with them again.

Best service ever

18 Oct 2018

It was exceptional service as we changed a few things and it was no trouble. Gerald was the representative.

Seaside Silhouettes

Cruise Code: 1202807 / Voyage Code: SIR181130

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Prices shown are per person based on 2 people sharing, except single traveller.

Your ROL Cruise package


What's included

  • Mid-sized, elegant ships with a high staff to guest ratio to take care of your every need
  • Finest cuisine at sea, served in a variety of distinctive open-seating restaurants, all at no additional charge
  • Complimentary soft drinks, bottled water and speciality coffees
  • Gourmet culinary programme created by world renowned Master Chef Jacques Pépin
  • Country club-casual ambience; tuxedos and gowns are never required
  • Acclaimed Canyon Ranch SpaClub®
  • Complimentary shuttles in most of the ports
  • Port-intensive itineraries featuring more overnight visits and extended evening port stays
  • 24-hour Butler service in all suites
  • FREE wireless internet access

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

  • Sirena

    Your Ship


    Sirena

    Oceania Cruises

    Oceania Cruises
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  • Miami, Florida, USA

    Day 1

    Miami, Florida, USA

    30 Nov 2018

    Famous for sea, sun and swaying palm trees, Miami is a young and trendy city which dazzles visitors with its subtropical climate and cosmopolitan lifestyle.

    Destination guide
  • Havana, Cuba

    Day 2-3

    Havana, Cuba

    01 Dec 2018 to 02 Dec 2018

    A Caribbean island with a Latin American twist, Cuba is a riot of colour, music, heritage and culture.

    Destination guide
  • Day 4


    At Sea

    03 Dec 2018

  • Day 5


    Cienfuegos, Cuba

    04 Dec 2018

  • Day 6


    Santiago de Cuba, Cuba

    05 Dec 2018

  • Day 7


    At Sea

    06 Dec 2018

  • Day 8


    Punta Cana, Chile

    07 Dec 2018

  • Day 9


    At Sea

    08 Dec 2018

  • Great Stirrup Cay

    Day 10

    Great Stirrup Cay

    09 Dec 2018

    Great Stirrup Cay is NCL’s private Bahamian island, home to sandy beaches, palm trees and clear waters in a peaceful cove… and you, for one day of sheer beachside indulgence. Snooze the day away in a hammock, enjoy an island barbecue, take out a kayak or sailboat and check out the local inhabitants – schools of madly colourful fish – on a guided snorkelling tour over the reef.

    Destination guide
  • Miami, Florida, USA

    Day 11

    Miami, Florida, USA

    10 Dec 2018

    Famous for sea, sun and swaying palm trees, Miami is a young and trendy city which dazzles visitors with its subtropical climate and cosmopolitan lifestyle.

    Destination guide

The Ship


In March 2016, Sirena will undergo a 35-day, $40 million refurbishment in Marseille, France to elevate the ship to the Oceania Cruises’ standard of elegance. Drawing on the recent transformation of Nautica as inspiration, she will feature our renowned specialty dining restaurants, Toscana and Polo Grill, along with more recent additions to the fleet such as Baristas and the cook-to-order grill at Terrace Café. Sirena's highly-anticipated inaugural season will be released in late February 2015 with reservations opening on March 4, 2015. Sirena will welcome her first guests in Summer 2016. With Sirena, Oceanias diverse and destination-rich itineraries will only continue to grow, appealing to both seasoned world travelers and passionate cruisers. Her decks will be resplendent in the finest teak, custom stone and tile work, and her lounges, suites and staterooms will boast luxurious, neo-classical furnishings. Sirena will offer every luxury you may expect on board one of Oceanias mid-sized ships. She features four unique, open-seating restaurants, a world-class fitness center and spa, eight lounges and bars, a casino and 342 lavish suites and luxurious staterooms, nearly 70% of which feature private verandas. With just 684 guests to pamper, our 400 professionally trained European staff ensure you will wait for nothing.

Sirena


Launched: January 2016 | Occupancy: 684 passengers

Tonnage: 30,277 tons | Length: 594 ft (181.05 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


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