ROL Cruise customer experience rating 4.8/5 


Based on 3868 reviews

Easy booking and friendly service

17 Jan 2019

Excellent presentation of the cruise and what was included; all very clear and easy to understand.

DISAPPOINTED!!

17 Jan 2019

I have experience of many cruise booking sights. ROL is the only one which is difficult to understand and, indeed, so far I have failed to find any detail of the cruise I have booked and paid for. I cannot even find any reference to the cruise I am on and nothing showed up either when I entered the ship I had booked or the cruise dates. I am also surprised how early you close and was unable to get any guidance as a result. Luckily, I am experiencing the difficulties nearly 4 months in advance of the cruise.

Excellent Service

17 Jan 2019

Service was excellent and they were very helpful

Efficiency rating.

17 Jan 2019

First class service with a knowledgeable representative.Covered all aspects and answered all my questions fully.

Excellent service.

17 Jan 2019

The response was fast and informative.

Happy experience

17 Jan 2019

Jasmine made the booking experience easy, efficient and friendly.

good straightforward service

17 Jan 2019

Clear communication on all services .

Helpful understanding perfect

17 Jan 2019

I would certainly recommend ROL to friends We’ve never been on a cruise before so we valued the extra help. However , we had a problem with the dates we’d booked but the lady was very helpful and sorted it out perfectly

1st class

17 Jan 2019

First class... Caroline was clear and so easy to understand,etc Thanks again

WOW! Once again 1st Class.

17 Jan 2019

As usual the staff at ROL listen, react and deal with any query that you have. They are fast and efficient, pleasant in manner, and they care about the customer. Every different person dealt with over many years has been the same. As a Company ROL obviously train their staff well, are particular about the people that they employ, and look after their Staff in such a manner that they, the Staff, are more than happy in going the extra mile to ensure that ROL remain at the top of the game. Particular mention, on this occasion, must go to melody for her assistance. What a star!

I will hopefully continue to book with ROL & advise others to do the same

17 Jan 2019

I have always found the people I have spoken to helpful & efficient Immediate response to my booking is always useful I have occasionally tried contacting cruise lines - not helpful / friendly or successful

Worth using

17 Jan 2019

They were able to get me a better deal than going to the cruise line direct

Roll on next January

17 Jan 2019

My booking was made so easy thanks to Katie.

Arctic Norway and the Northern Lights

Cruise Code: 1225338

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Prices shown are per person based on 2 people sharing, except single traveller. Circular loading animation

Earn up to 17,650 cruise miles

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Your ROL Cruise package


What's included

  • Optional travel insurance including, additional cancellation rights, or a reduction if not required (cover is subject to medical questions)
  • Drink inclusions vary depending on voyage ranging from all-inclusive to a choice of wines with lunch and dinner and select drinks throughout – please ask for details at time of booking
  • All on board gratuities
  • 24-hour room service
  • Free shuttle bus to take you to the nearest town centre
  • Free Wi-Fi internet
  • Free chauffeur service to the port or free car parking near the port
  • All meals and snacks are included, in every main and speciality restaurant
  • Small intimate ships with a boutique hotel feel
  • Saga’s on board shops and bars use sterling, so you don’t need to worry about exchange rates
  • Exclusively for over 50s (a travelling companion can be over 40)
  • Porterage of luggage at the port

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

Your Ship:

Saga Sapphire - Saga Group


Day

Port

Date

Due Depart


Day 2

Port :

At Sea

Date :

13 Feb 2019

Due - Departs :

13 Feb 2019


Day 4

Port :

Cross the Arctic Circle

Date :

15 Feb 2019

Due - Departs :

15 Feb 2019


Day 6

Port :

At Sea

Date :

17 Feb 2019

Due - Departs :

17 Feb 2019


Day 8-9

Port :

At Sea

Date :

19 Feb 2019

Due - Departs :

20 Feb 2019


Day 10

Port :

Sortland, Norway

Date :

21 Feb 2019

Due - Departs :

21 Feb 2019


Day 13

Port :

At Sea

Date :

24 Feb 2019

Due - Departs :

24 Feb 2019


Day 15

Port :

At Sea

Date :

26 Feb 2019

Due - Departs :

26 Feb 2019


The Ship


Our classic gem has been turning heads since she set sail on her first Saga cruise in 2012. Both intimate and elegant, her design has a timeless originality and character, and this attention to detail is matched by ever-attentive service that will make you feel at home as soon as you step aboard. Chic and compact, she can access cities that bigger ships simply can’t, for many exciting adventures both on land and at sea. Plus, all her cruises departing in 2018 are now all inclusive, with selected drinks included in the price.

Saga Sapphire


Launched: March 2016 | Occupancy: 720 passengers

Tonnage: 37,301 tons

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


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