ROL Cruise customer experience rating 4.7/5 


Based on 773 reviews

Pleasant negotiations

18 Jun 2018

Discussions were plain and straightforward, and the responses to questions were clear. Not being particularly computer literate, \I don't know that I shall be able to download the information,- I have yet to try. A package in the post would be more reassuring !

Recommended by a friend, as good as she had said.

17 Jun 2018

Polite, efficient, very helpful.

Very good service

16 Jun 2018

Karen was very helpful and made the whole process very easy.

Great service again

16 Jun 2018

Knowledgeable, helpful and friendly advisers.

Excellent customer service

16 Jun 2018

The gentleman on the phone name of Callum was very helpful,clear and patient answered all my questions and made the whole procedure a pleasure.i booked with you last year and after looking around and speaking to other company's after speaking to him I rung back and booked not only for me but 2 others as well.

Excellent

16 Jun 2018

I spoke to Kelly who was most helpful even when we asked for a land extension on our trip after the initial enquiry. We were very satisfied with the result.

Excellent knowledgeable service

15 Jun 2018

Excellent knowledgeable service

Very good

15 Jun 2018

Very efficient and helpful

Great customer service

15 Jun 2018

Very happy with the experience. Great customer service and very knowlegable without being pushy

Western Caribbean

Cruise Code: 1230186

Savour the Journey and More

Enjoy free pre-paid gratuities - hurry offer ends soon!

Ready Set Sail with Holland America Line - offer extended

Enjoy free pre-paid gratuities - hurry offer ends 28th June 2018!

Offer ends 28 Jun 2018

FREE GRATUITIES*

EARN EXCLUSIVE CRUISE MILES

BOOK A SUITE AND RECEIVE ON BOARD SPEND*

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Earn up to 2,797 cruise miles

Learn More

Your ROL Cruise package


What's included

  • FREE gratuities for all bookings
  • Book a suite and receive on board spend! Amount varies on duration of voyage booked, please enquire at time of booking
  • Spacious, elegantly appointed staterooms, many with private verandas
  • All meals throughout your cruise - five course fine dining, informal buffets and late-night snacks throughout the day and early evening
  • All evening entertainment, including Broadway-style shows and live music in many of the lounges
  • On board leisure facilities, including swimming pools, Jacuzzis and use of gym equipment
  • A choice of daily on board activities
  • Luggage porterage between your cabin and the drop-off/pick-up point
  • Luxurious Mariner's Dream™ beds and premium linens
  • Luxurious bathrobes and Elemis skincare and spa therapy products
  • 24 hour in-room dining

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

  • ms Rotterdam

    Your Ship


    ms Rotterdam

    Holland America Line

    Holland America Line
    View
  • Day 1


    Tampa

    23 Dec 2018

    A university town at heart, Tampa has a myriad of attractions: the palatial mansion and art museum of the king of the circus, John Ringling; the king of the jungle at Busch Gardens; the antique village of Ybor Square; the enchanting Sunken Gardens and much more.

  • Key West

    Day 2

    Key West

    24 Dec 2018

    Key West is the furthermost point south on the US mainland and only 60 miles north of Cuba. Here where bohemians and artists reside in wooden houses amid lush tropical vegetation, is a religion for whom the term "laid back" might have originally been coined.

    Destination guide
  • Day 3


    At Sea

    25 Dec 2018

  • Day 4


    Banana Coast (Trujillo)

    26 Dec 2018

  • Day 5


    Santo Tomas

    27 Dec 2018

    Not to be missed is Quirigua National Park, where intricately carved stellae and zoomorphisms conceal the mysteries of a lost world. Santo Tomas de Castilla is your portal to fabulous Mayan ruins in Guatemala and Honduras. In Tikal, the plaza with seven great stone temples is hidden in the jungle; and at Copan you can see the "Paris of the Mayan world."

  • Costa Maya

    Day 6

    Costa Maya

    28 Dec 2018

    The port of Costa Maya was purpose-built for fun… with a touch of Mexican fiesta added for good measure. Step ashore and you’ll find shops, bars, restaurants and a huge saltwater pool, while close by, Mahahual has a great beach and gin-clear water for swimming and snorkelling. And, this being Yucatan, you’re not far from the impressive Mayan ruins at Chacchoben.

    Destination guide
  • Day 7


    At Sea

    29 Dec 2018

  • Day 8


    Tampa

    30 Dec 2018

    A university town at heart, Tampa has a myriad of attractions: the palatial mansion and art museum of the king of the circus, John Ringling; the king of the jungle at Busch Gardens; the antique village of Ybor Square; the enchanting Sunken Gardens and much more.

The Ship


The ms Rotterdam is the standard-bearer for our fleet of ships, never more so than now, with the latest Signature of Excellence enhancements completed in December 2009. We are pleased to introduce our latest innovation, Lanai staterooms, to ms Rotterdam. Your onboard experience will be defined by spacious, artfully appointed public areas and the latest Signature of Excellence venues, features and amenities. Guests aboard will enjoy elegant dining rooms, a $2 million art and antique collection, wide teak decks and spacious staterooms - many with private verandahs. Our stateroom enhancements include expanded stateroom choices and a complete update to all stateroom furnishings. Ms Rotterdam ensures you the ultimate onboard experience with her graceful combination of classic cruise ship features and state-of-the-art amenities.

ms Rotterdam


Launched: December 1997 | Occupancy: 1,404 passengers

Tonnage: 61,849 tons | Length: 780 ft (237.75 m)

Star Rating

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Cabins



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* Terms and Conditions


Free gratuities are on based on per stateroom. Gratuities for bar, dining room wine accounts, or spa/salon services are not included.  Up to £300 on board spend is for Suite bookings and is tiered on duration of voyage booked. Offer ends 14 June 2018.

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