Based on 565 reviews
27 Apr 2018
Efficient service when booking cruises and also with follow-up queries.
21 Apr 2018
Every time I ring up for an offer the best advertised price seems to be gone and I have to pay extra. Although the telephone operator was plesant one does feel that they are on commission and therefore charge the higher price.
Thank you for your feedback. We are booking from a live system with the cruise line, they do have ‘fluid pricing’ which means the price can go up or down depending on demand, the cruise line will give us the price and this is what you would be charged.
16 Apr 2018
Original holiday cancelled by operator. Handling by ROL not of the best (difficulty in getting hold of ROL, inconsistency of information, incorrect information etc.) I had to keep riding back to get things corrected. Cancellation department need to sharpen up I think, and recognise that cancellations and rebooking are traumatic and disappointing for customers - not routine!
Thank you for your feedback. I am sorry to hear that your cruise was subject to a redeployment of which we understand came as a disappointment to both our customers affected and ourselves. I understand that our Customer Support Team transferred your voyage to an alternative sailing within 5 days of us being notified of this change and we hope you are now looking forward to your sailing in 2019.
I apologise that you feel this wasn't an easy process, this is never our intention and I will certainly pass on your feedback to the Customer Support Team.
15 Apr 2018
Would buy again. Very east to book, decide on cabin, etc. Friendly professional staff.
14 Apr 2018
Helpful, good information, nothing is to much trouble in finding the right holiday.
Thank you for your wonderful review! We're glad to have found you the perfect cruise holiday!
14 Apr 2018
The general overall condition of the vessel and the tours and on board facitities were good. The lectures about Concorde and the RAF were excellent. The cruise was let down by the condition of the power plant as there was obviously a big problem with the engines/properller shafts shafts as they vibrated by such an amount they really upset the dining experience as the dining room was at the rear of the vessel
13 Apr 2018
Pleasant and very helpful service throughout initial enquiiry and then actual booking. I would have no hesitation in recommending ROL to others.
Thank you for such a wonderful review! It is a delight to hear you have had a smooth journey throughout the entire process!
13 Apr 2018
Service overall was very good. We got the cabins we requested on the cruise we wanted at a discounted price due to having ROL points. However, was disappointed to find out that the ROL operative had misinformed me regarding the use of a particular benefit to gain additional OBS with P&O. P&O informed me that we could not use this benefit as we had not booked direct with them. I made a point of enquiring about this and was told that all I needed to do was speak to P&O after booking. This was not the case.
Thank you for taking the time to speak to me today, I hope you are happy now it has all been resolved, hopefully for future bookings our star rating can be improved.
12 Apr 2018
Will let you know once we have had our cruise
11 Apr 2018
From when we booked our cruise to the very end, everything was well organised and reliable. Fantastic cruise, Celebrity X cruise. Both hotel stays were above expectations. All transfers on time no fuss. Every element of the organisation was first class. So good we have booked next years cruise Amsterdam to Budapest on a river cruise for 2019 with ROL.
Thank you so much for our brilliant review, have a truly magnificent time next year
10 Apr 2018
Easy to contact and get to the right department. Good customer service. Good price comparison.
10 Apr 2018
The whole process was very efficient and effective. the member of staff was terrific.
Cruise Code: 1239247
On board spend included!
Discover new shores with fly cruising + on board spend includedRead more
Welcome to the official Cunard 2019 Launch Promotion featuring a range of brand new and exciting itineraries, aboard three of the most iconic ocean liners in the world: Queen Elizabeth, Queen Mary 2 and Queen Victoria. Cruising is the best way to see the world and Cunard has been learning its trade since 1840. They offer cruises which explore many of the world’s most beautiful destinations and there is no better way to explore. When booking with ROL Cruise you will benefit from exclusive extras, including:
- On board spending money
- FREE Stateroom upgrades (on select sailings)
When booking a cruise holiday, it’s always a delight to discover you’ve been treated to an amount of on board spending money as part of your booking. Whether this is honoured by the cruise line or us as your travel agent as part of an exclusive offer, on board spend will undoubtedly enhance your voyage.
Once on board, it’s completely up to you how you use your on board spend. Popular choices include drinks packages, Wi-Fi and shore excursions, but did you know there are many other ways you can spend your credit? Here are just some of the experiences and packages on offer from three of our top cruise lines…
Canyon Ranch SpaClub® & Royal Spa
The Canyon Ranch SpaClub® (available on Queen Mary 2) and Royal Spa (available on Queen Elizabeth & Queen Victoria) invite you to immerse yourself in a sumptuous spa experience. From pedicures and facials, to massages and Thai reflexology these spa treatments are the epitome of relaxation and are the perfect addition to your Cunard cruise.
Afternoon Tea is quintessentially British and has become quite popular in recent years. For only $30 per guest (prices are subject to change, this includes a 15% gratuity). Cunard’s enhanced Afternoon Tea ensures you will not go unsatisfied and includes a glass of Veuve Yellow Label Brut NV or Veuve Clicquot Rose Brut, a selection of Twinings tea Rituals, a selection of gourmet sandwiches, afternoon tea cakes and a Harpist playing during the tea.
Cunard offers an abundance of dining options free of charge, but if you are seeking something special then why not use your on board spending money to treat yourself to an exquisite night of speciality dining? Kings Court (available on Queen Mary 2) and Lido (available on Queen Elizabeth & Queen Victoria) are designed to tantalise the taste buds with their gastronomical offerings which include Bamboo, serving Pan-Asian cuisine, La Piazza, serving Italian delights and Aztec offering all things Mexican.
ON BOARD SPEND AVAILABLE*
RETURN FLIGHTS & OVERSEAS TRANSFERS
EARN EXCLUSIVE CRUISE MILES
Show itinerary as:
17 May 2019
Choose from a wide selection of cruise lines and set sail for the Mediterranean, Iceland and the Norwegian Fjords and many more with our cruises from SouthamptonDestination guide
Queen Mary 2 - Cunard
18 May 2019
Due - Departs :
23 May 2019
Fares are per person based on two adults sharing a stateroom/suite except single staterooms/suites. Offers advertised are subject to availability at the time of booking. Fares advertised may increase or be withdrawn at any time. Booking conditions of Cunard and Reader Offers Limited Agency Terms of Business apply. This offer is applicable to new bookings only. On board spend is per stateroom/suite and amount is tiered depending on grade of stateroom/suite booked. Visa restrictions may apply, please ask for details. Any hotels will be confirmed closer to departure date. Upgrades are subject to availability at the time of booking. Please note some grades have a restricted view. Flights are subject to availability. Regional and premium class flights may be available on request, will be at a further supplement and may require an additional overnight stay at an extra cost. Excursions are at a supplement, are non-transferable, are for example purposes only and may not be suitable for guests with mobility restrictions. Booking bonuses is based on one per booking and for UK mainland addresses only. Wildlife sightings are not guaranteed. Normal Cruise Miles terms and conditions apply. E&OE.