ROL Cruise customer experience rating 4.7/5 


Based on 2698 reviews

Thanks to a very helpful employee of ROL

20 Oct 2018

I was called initially to cancel a holiday booked for Nov. 2019 which was to celebrate our 50th wedding anniversary. We were going to Myanmar which had long been a dream for us. On hearing our disappointment, Shannon Crick, who called us pulled out all the stops to find an alternative which she did. We were unable to have the same dates, but are very pleased to be going. Not so happy about additional costs, but we have accepted this. Well done to Shannon

Professional and friendly the perfect mix

19 Oct 2018

Very helpful very professional.

Excellent service.

19 Oct 2018

Very efficient and professional gave us all the information that we needed to book our cruise. Explained everything in detail all in all a very pleasant experience.

They take time to ensure you are completely happy with your choices 🀩😍😎

19 Oct 2018

The customer service team were caring making sure that they understood what my request was and processing that request in a very effecient way. All though you cannot see them you get the feeling that it is service with a smile and no request is too much trouble. I woukd definatley and infact do recommend ROL

ROL CRUISE`S SERVICE IS FIRST CLASS

19 Oct 2018

They explained ,the booking procedure clearly and I was able to pay the Β£600 deposit in two half's .

Great service

19 Oct 2018

Friendly,efficient and informative.

πŸ˜ƒπŸ˜ƒπŸ˜ƒ

19 Oct 2018

Excellent service from Jo and very helpful. I came away fully satisfied that I achieved a great holiday deal.

Prompt, polite and helpful.

19 Oct 2018

Prompt, polite and helpful.

Brilliant communication skill

19 Oct 2018

So far so good . . . COMMUNICATION WISE . ALL INFOS SUPPLIED . I am just looking for the actual services in the cruise .

I gave you 5 stars !!!

19 Oct 2018

Very helpful, informative and someone who cared.

Excellent service

18 Oct 2018

Yes I would recommend ROL cruise for their excellent service not only on our original booking but with our transfer of 2020 cruise to 2019.

Well worth the telephone call.

18 Oct 2018

The cruise we inquired about was booked with no problems, all our queries were solved. Having dealt with Readers Offers in the past I knew I would get satisfaction.

Great service

18 Oct 2018

Phoned to book and the staff were very helpful. I opted to receive all the holiday information by post and it arrived within a couple of days. Would definitely book with them again.

Best service ever

18 Oct 2018

It was exceptional service as we changed a few things and it was no trouble. Gerald was the representative.

Eastbound Transatlantic

Cruise Code: 1239366 / Voyage Code: M916A

Discover new shores...

On board spend included!

The Cunard Fly Collection

Discover new shores with fly cruising + on board spend included

Read more

Welcome to the official Cunard 2019 Launch Promotion featuring a range of brand new and exciting itineraries, aboard three of the most iconic ocean liners in the world: Queen Elizabeth, Queen Mary 2 and Queen Victoria. Cruising is the best way to see the world and Cunard has been learning its trade since 1840. They offer cruises which explore many of the world’s most beautiful destinations and there is no better way to explore. When booking with ROL Cruise you will benefit from exclusive extras, including:

- On board spending money
 


On Board Spend: How Can You Spend It?

When booking a cruise holiday, it’s always a delight to discover you’ve been treated to an amount of on board spending money as part of your booking. Whether this is honoured by the cruise line or us as your travel agent as part of an exclusive offer, on board spend will undoubtedly enhance your voyage.

Once on board, it’s completely up to you how you use your on board spend. Popular choices include drinks packages, Wi-Fi and shore excursions, but did you know there are many other ways you can spend your credit? Here are just some of the experiences and packages on offer from three of our top cruise lines…

 

Canyon Ranch SpaClub® & Royal Spa

The Canyon Ranch SpaClub® (available on Queen Mary 2) and Royal Spa (available on Queen Elizabeth & Queen Victoria) invite you to immerse yourself in a sumptuous spa experience. From pedicures and facials, to massages and Thai reflexology these spa treatments are the epitome of relaxation and are the perfect addition to your Cunard cruise.

 

Afternoon Tea

Afternoon Tea is quintessentially British and has become quite popular in recent years. For only $30 per guest (prices are subject to change, this includes a 15% gratuity). Cunard’s enhanced Afternoon Tea ensures you will not go unsatisfied and includes a glass of Veuve Yellow Label Brut NV or Veuve Clicquot Rose Brut, a selection of Twinings tea Rituals, a selection of gourmet sandwiches, afternoon tea cakes and a Harpist playing during the tea.

 

Speciality Dining

Cunard offers an abundance of dining options free of charge, but if you are seeking something special then why not use your on board spending money to treat yourself to an exquisite night of speciality dining? Kings Court (available on Queen Mary 2) and Lido (available on Queen Elizabeth & Queen Victoria) are designed to tantalise the taste buds with their gastronomical offerings which include Bamboo, serving Pan-Asian cuisine, La Piazza, serving Italian delights and Aztec offering all things Mexican.

ON BOARD SPEND AVAILABLE*

RETURN FLIGHTS & OVERSEAS TRANSFERS

EARN EXCLUSIVE CRUISE MILES

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Earn up to 4,074 cruise miles

Learn More

Your ROL Cruise package


What's included

  • On board spending money included
  • Flight/s and overseas transfers
  • Breakfast, lunch and dinner available in the main restaurants plus snacks available 24 hours a day in the buffet restaurants
  • Comedy and drama shows including Shakespeare classics and spectacular musical productions
  • Full use of the sports court for football, deck tennis and more
  • Choice of swimming pools and whirlpool spas plus a fully equipped gym
  • All overseas transfers
  • A stunning selection of White Star dining, bars and lounges, plus 24 hour room service
  • Lavish theatre productions, concerts and recitals
  • Dance instruction and gentlemen host dancers

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

  • Queen Mary 2

    Your Ship


    Queen Mary 2

    Cunard

    Cunard
    View
  • New York, USA

    Day 1

    New York, USA

    07 Jun 2019

    From the Statue of Liberty to Broadway theatres, you’re spoilt for choice for things to see and do in the Big Apple.

    Destination guide
  • Day 2-7


    At Sea

    08 Jun 2019 to 13 Jun 2019

  • Southampton

    Day 8

    Southampton

    14 Jun 2019

    Choose from a wide selection of cruise lines and set sail for the Mediterranean, Iceland and the Norwegian Fjords and many more with our cruises from Southampton

    Destination guide

The Ship


Queen Mary 2 is the most magnificent ocean liner ever built. Her every detail harkens to the Golden Age of Ocean Travel, while providing one of the most modern travel experiences on earth. From bow to stern, discover 14 spacious decks on which to relax and unwind; to indulge in pleasures and pursuits you never normally have time for. Opulent public areas, extravagant dining rooms, ballrooms, theatres, lounges...even the only Planetarium at sea. But words can only do such a lady so much justice. For to truly revel in the grandeur that is Queen Mary 2, you must sail with her.

Queen Mary 2


Launched: January 2004 | Occupancy: 2,620 passengers

Tonnage: 151,400 tons | Length: 1132 ft (345.04 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


Fares are per person based on two adults sharing a stateroom/suite except single staterooms/suites. Offers advertised are subject to availability at the time of booking. Fares advertised may increase or be withdrawn at any time. Booking conditions of Cunard and Reader Offers Limited Agency Terms of Business apply. This offer is applicable to new bookings only. On board spend is per stateroom/suite and amount is tiered depending on grade of stateroom/suite booked. Visa restrictions may apply, please ask for details. Any hotels will be confirmed closer to departure date. Please note some grades have a restricted view. Flights are subject to availability. Regional and premium class flights may be available on request, will be at a further supplement and may require an additional overnight stay at an extra cost. Excursions are at a supplement, are non-transferable, are for example purposes only and may not be suitable for guests with mobility restrictions. Booking bonuses is based on one per booking and for UK mainland addresses only. Wildlife sightings are not guaranteed. Normal Cruise Miles terms and conditions apply. Book a Balcony cabin or above by 8.30pm 31st August 2018 and receive double Cruise Miles. Please note, double Cruise Miles values are not included in the amount displayed on the site. E&OE.

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