ROL Cruise customer experience rating 4.8/5 


Based on 4403 reviews

Great service

18 Feb 2019

They answered the phone quickly and found out the minute of the cruise when asked. She gave her direct line and either remembered us or kept good records so that after 4 telephone conversations (while we thought about it) we concluded the deal. Very good

Great service and cruise miles as well.

18 Feb 2019

Great service and cruise miles as well.

good booking proceedure but let down by non follow up of complaints .

18 Feb 2019

Never came back to me regarding previous cruise complaints against celebrity cruises. celebrity have eventually replied re my e mail to rol and celebrity, but nothing from rol. booking experience quite good but have certainly lost a star because of their non reply as stated.

This is the first time I have booked with ROL and so far, no complaints!

18 Feb 2019

The cruise consultant acknowledged my enquiry and confirmed she would telephone the following morning, which she did. As I require an accessible cabin there were none available on my first my choice of cruise, but one was found on a similar cruise sailing a month later. This was booked, and confirmation was emailed within a couple of hours, with the promise that all the paperwork would be received within five working days.

Great Purchasing Experience

18 Feb 2019

Kelly Boherty was the agent that helped us make the cruise purchase. We are in the USA so she followed up from Joy Magnussen who said she would have someone call us on Saturday morning and Kelly did that. She went over the details as we had never purchased a cruise from ROL. She was very detailed, had answers to our questions and was very pleasant. Hopefully the follow up with cruise information and the cruise itself will be as pleasant an smooth.

Excellent

18 Feb 2019

Excellent

Booking a cruise

18 Feb 2019

the only problem to resolve is the correct start date of our holiday, otherwise ROL performing to its usual high standard. We have used them a few times

An asset to ROL

18 Feb 2019

Friendly, knowledgeable, helpful, patient, an asset to ROL

An asset to ROL

18 Feb 2019

Friendly, knowledgeable, helpful, patient, an asset to ROL

Patient,helpful advisor.

18 Feb 2019

We have used them before and there have been no problems. Would use again.

Karen was very knowledgable about our cruise and explained all the criteri.

18 Feb 2019

Very pleasant and helpful, giving us alternative dates for our cruise. Would recommend them again.

Excellent service from sales staff, wold definitely recommend this company.

18 Feb 2019

very good service. Very helpful person who explained things very well.

Karen made the booking go smoothly.

18 Feb 2019

Very friendly staff and helpful all information at her fingertips .

Bruges and Guernsey

Cruise Code: 1239887 / Voyage Code: M916D

Relax with Cunard

Choose from on board spend OR car parking OR coach transfers

The 2019 Cunard No-Fly Collection

Read more

Welcome to the official Cunard 2018/2019 No-Fly Promotion featuring a range of brand new and exciting itineraries, aboard three of the most iconic ocean liners in the world: Queen Elizabeth, Queen Mary 2 and Queen Victoria. Cruising is the best way to see the world and Cunard has been learning its trade since 1840. They offer cruises which explore many of the world’s most beautiful destinations and there is no better way to explore. 

CHOICE OF CAR PARKING, ON BOARD SPEND OR COACH TRANSFERS*

EARN EXCLUSIVE CRUISE MILES

NO-FLY CRUISING

FANTASTIC DESTINATIONS*

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Earn up to 2,964 cruise miles

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Your ROL Cruise package


What's included

  • Your choice of one complimentary extra, including: On board spend or Coach Transfers or Car parking at the port
  • Breakfast, lunch and dinner available in the main restaurants plus snacks available 24 hours a day in the buffet restaurants
  • Comedy and drama shows including Shakespeare classics and spectacular musical productions
  • Full use of the sports court for football, deck tennis and more
  • Choice of swimming pools and whirlpool spas plus a fully equipped gym
  • All overseas transfers
  • A stunning selection of White Star dining, bars and lounges, plus 24 hour room service
  • Lavish theatre productions, concerts and recitals
  • Dance instruction and gentlemen host dancers
  • Brexit Protection Guarantee - we guarantee the price of your holiday will not increase, plus you are fully protected by ABTA & ATOL
  • Book by 8:30pm Tuesday 30th April 2019 and receive Bonus on board spend of up to £400

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

  • Queen Mary 2

    Your Ship


    Queen Mary 2

    Cunard

    Cunard
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  • Southampton

    Day 1

    Southampton

    14 Jun 2019

    Choose from a wide selection of cruise lines and set sail for the Mediterranean, Iceland and the Norwegian Fjords and many more with our cruises from Southampton

    Destination guide
  • Day 2


    At Sea

    15 Jun 2019

  • Hamburg, Germany

    Day 3

    Hamburg, Germany

    16 Jun 2019

    Home to one of the biggest ports in Europe, Hamburg leaves visitors spoilt for choice when it comes to things to do and see.

    Destination guide
  • Day 4


    At Sea

    17 Jun 2019

  • Bruges (Zeebrugge) Belgium

    Day 5

    Bruges (Zeebrugge) Belgium

    18 Jun 2019

    With its medieval buildings, charming canals and cobblestone streets, Bruges is like something from a fairytale. Its oval-shaped historic city centre is a UNESCO World Heritage Site.

    Destination guide
  • St Peter Port, Guernsey

    Day 6

    St Peter Port, Guernsey

    19 Jun 2019

  • Day 7


    At Sea

    20 Jun 2019

  • Hamburg, Germany

    Day 8

    Hamburg, Germany

    21 Jun 2019

    Home to one of the biggest ports in Europe, Hamburg leaves visitors spoilt for choice when it comes to things to do and see.

    Destination guide
  • Day 9


    At Sea

    22 Jun 2019

  • Southampton

    Day 10

    Southampton

    23 Jun 2019

    Choose from a wide selection of cruise lines and set sail for the Mediterranean, Iceland and the Norwegian Fjords and many more with our cruises from Southampton

    Destination guide

The Ship


Queen Mary 2 is the most magnificent ocean liner ever built. Her every detail harkens to the Golden Age of Ocean Travel, while providing one of the most modern travel experiences on earth. From bow to stern, discover 14 spacious decks on which to relax and unwind; to indulge in pleasures and pursuits you never normally have time for. Opulent public areas, extravagant dining rooms, ballrooms, theatres, lounges...even the only Planetarium at sea. But words can only do such a lady so much justice. For to truly revel in the grandeur that is Queen Mary 2, you must sail with her.

Queen Mary 2


Launched: January 2004 | Occupancy: 2,620 passengers

Tonnage: 151,400 tons | Length: 1132 ft (345.04 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


Fares are per person based on two adults sharing a stateroom/suite except single staterooms/suites. Offers advertised are subject to availability at the time of booking. Fares advertised may increase or be withdrawn at any time. Booking conditions of Cunard and Reader Offers Limited Agency Terms of Business apply. This offer is applicable to new bookings only. On board spend is per stateroom/suite and amount is tiered depending on grade of stateroom/suite booked. Car parking is based on one car parking space for the duration of the cruise, subject to availability at the time of booking. Coach transfers are subject to the cruise lines terms and conditions. Upgrades are subject to availability at the time of booking. Please note some grades have a restricted view. Normal Cruise Miles terms and conditions apply. E&OE.

The Brexit Protection Guarantee ensures after booking your cruise holiday the price paid is final and you will be fully protected by ABTA & ATOL.

Bonus on board spend is per stateroom/suite and is tiered depending on grade booked and for bookings made by 8:30pm Tuesday 30th April 2019, this applies to new bookings only.

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