ROL Cruise customer experience rating 4.7/5 


Based on 827 reviews

Great Support

21 Jun 2018

Georgie was excellent in looking into what we asked and at keeping us informed.

Cannot get downloads that require completion. Requested help but nothing

21 Jun 2018

Would like hard copies of everything instead of by email because cannot get or complete important downloads. These forms are required to fill in passport details/visa requests/concerning wi-fi/lg into Cruise Personaliser. I hope you can help.

good customer service

21 Jun 2018

very helpful

Phone staff excellent ambassadors for ROL.

21 Jun 2018

They did well. Yes I would buy again.

Good customer services

21 Jun 2018

After a very worrying cruise cancellation, Georgia at customer services managed to get us rebooked for very little extra expense.

Very professional service

21 Jun 2018

it is difficult to rate 5 stars on one outing, however the Lady (Katy) was very helpful and understanding the result was a good experience and hopefully an exciting cruise next year. Would recommend

Best river cruise so far

21 Jun 2018

All inclusive,excellent tours and pickup from home.

Highly recommend

21 Jun 2018

Excellent as always

1st class !

20 Jun 2018

First class friendly service. Kelly was most helpful and I would use ROL again and would certainly recommend them.

Good service.

20 Jun 2018

Contact was easy and good without any serious delay waiting for a response to my call. The representative gave me all the information I needed to make a firm booking.

Excellent to deal with.

20 Jun 2018

We have dealt with ROL Cruise a number of times previously and have always found them to be friendly, helpful and extremely professional. This occasion was no different.

Cuban Explorer

Cruise Code: 1240297

Savour the Journey and More

Enjoy free pre-paid gratuities - hurry offer ends soon!

Ready Set Sail with Holland America Line - offer extended

Enjoy free pre-paid gratuities - hurry offer ends 28th June 2018!

Offer ends 28 Jun 2018

FREE GRATUITIES*

EARN EXCLUSIVE CRUISE MILES

BOOK A SUITE AND RECEIVE ON BOARD SPEND*

Loader animation
Loader animation

Retrieving live price information, please wait.

Prices shown are per person based on 2 people sharing, except single traveller. Circular loading animation

Earn up to 3,398 cruise miles

Learn More

Your ROL Cruise package


What's included

  • FREE gratuities for all bookings
  • Book a suite and receive on board spend! Amount varies on duration of voyage booked, please enquire at time of booking
  • Spacious, elegantly appointed staterooms, many with private verandas
  • All meals throughout your cruise - five course fine dining, informal buffets and late-night snacks throughout the day and early evening
  • All evening entertainment, including Broadway-style shows and live music in many of the lounges
  • On board leisure facilities, including swimming pools, Jacuzzis and use of gym equipment
  • A choice of daily on board activities
  • Luggage porterage between your cabin and the drop-off/pick-up point
  • Luxurious Mariner's Dream™ beds and premium linens
  • Luxurious bathrobes and Elemis skincare and spa therapy products
  • 24 hour in-room dining

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

Feefo logo

Your Itinerary


Show itinerary as:

  • ms Veendam

    Your Ship


    ms Veendam

    Holland America Line

    Holland America Line
    View
  • Day 1


    Fort Lauderdale

    29 Oct 2018

    There is an abundance of things to see and do in the Ft. Lauderdale area: visit the newly redesigned Ft. Lauderdale Beach and cafes, stroll the historic Riverwalk, shop the luxurious stores on Las Olas Boulevard or adventure to the Everglades for an intriguing air boat excursion.

  • Day 2


    At Sea

    30 Oct 2018

  • Cozumel

    Day 3

    Cozumel

    31 Oct 2018

    The gorgeous Mexican island of Cozumel is renowned for its outstanding diving opportunities, beloved of celebrated oceanographer Jacques Cousteau.

    Destination guide
  • Belize City

    Day 4

    Belize City

    01 Nov 2018

    Formerly British Honduras, Belize adjoins Guatemala and Mexico on the Yucatan Peninsula. Its special pride is its superb nature reserves, rich in the tropical wildlife of reef, river and rainforest.

    Destination guide
  • Day 5


    At Sea

    02 Nov 2018

  • Cienfuegos, Cuba

    Day 6

    Cienfuegos, Cuba

    03 Nov 2018

    A Caribbean island with a Latin American twist, Cuba is a riot of colour, music, heritage and culture.

    Destination guide
  • Day 7


    At Sea

    04 Nov 2018

  • Havana (La Habana), Cuba

    Day 8-9

    Havana (La Habana), Cuba

    05 Nov 2018 to 06 Nov 2018

    A Caribbean island with a Latin American twist, Cuba is a riot of colour, music, heritage and culture.

    Destination guide
  • Day 10


    At Sea

    07 Nov 2018

  • Half Moon Cay

    Day 11

    Half Moon Cay

    08 Nov 2018

    When was the last time you whiled away the day on a private Caribbean island? Here's your chance. The island is ours; the day is yours to sun, swim, and sail. Enjoy!

  • Day 12


    Fort Lauderdale

    09 Nov 2018

    There is an abundance of things to see and do in the Ft. Lauderdale area: visit the newly redesigned Ft. Lauderdale Beach and cafes, stroll the historic Riverwalk, shop the luxurious stores on Las Olas Boulevard or adventure to the Everglades for an intriguing air boat excursion.

The Ship


Grandly proportioned and recently enhanced, the ms Veendam offers an onboard experience defined by spacious comfort and the latest Signature of Excellence features and amenities. Guests aboard the ms Veendam will not only enjoy elegant dining rooms, a $2 million art and antique collection, wide teak decks and spacious staterooms - many with private verandahs – but also new and exciting venues, stateroom options along with a complete update to all stateroom furnishings.

ms Veendam


Launched: January 1996 | Occupancy: 1,350 passengers

Tonnage: 57,092 tons | Length: 719 ft (219.15 m)

Star Rating

  • Crown Icon
  • Crown Icon
  • Crown Icon
  • Crown Icon
  • Crown Icon

Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


Divider Crest Logo

* Terms and Conditions


Free gratuities are on based on per stateroom. Gratuities for bar, dining room wine accounts, or spa/salon services are not included.  Up to £300 on board spend is for Suite bookings and is tiered on duration of voyage booked. Offer ends 14 June 2018.

Similar Cruises


Free gratuities & on board spend
from £858pp
Cabin type: Inside

Southern Caribbean Seafarer

FREE GRATUITIES*, EARN EXCLUSIVE CRUISE MILES, BOOK A SUITE AND RECEIVE ON BOARD SPEND*

13 January 2019 | 10 Nights
Holland America Line : ms Koningsdam

Itinerary
Fort Lauderdale, Half Moon Cay, Grand Turk, Amber Cove (Puerta Plata), Kralendijk, Willemstad, Oranjestad, Fort Lauderdale ...Read More

Free gratuities & on board spend
from £1,099pp
Cabin type: Inside

Cuban Explorer

FREE GRATUITIES*, EARN EXCLUSIVE CRUISE MILES, BOOK A SUITE AND RECEIVE ON BOARD SPEND*

29 October 2018 | 11 Nights
Holland America Line : ms Veendam

Itinerary
Fort Lauderdale, Cozumel, Belize City, Cienfuegos, Cuba, Havana (La Habana), Cuba, Half Moon Cay, Fort Lauderdale ...Read More

Free gratuities & on board spend
from £1,099pp
Cabin type: Inside

Cuban Explorer

FREE GRATUITIES*, EARN EXCLUSIVE CRUISE MILES, BOOK A SUITE AND RECEIVE ON BOARD SPEND*

09 November 2018 | 10 Nights
Holland America Line : ms Veendam

Itinerary
Fort Lauderdale, Half Moon Cay, George Town, Cayman Islands, Cienfuegos, Cuba, Havana (La Habana), Cuba, Cozumel, Fort Lauderdale ...Read More

Price preference

You are currently viewing preference is: Single pricing

Change to Per Person Continue with current preference