ROL Cruise customer experience rating 4.8/5 


Based on 3823 reviews

Excellent

15 Jan 2019

Very quick to answer my call, most helpful, efficient and friendly in making the booking.

The young man (Liam) was very polite and very efficient.

15 Jan 2019

The service has been excellent.

Arlene was very efficient and very helpful with our booking.

15 Jan 2019

Arlene was very efficient and very helpful. The only issue we have with ROL bookings is that the holidays seem mainly to be from HRW, we would prefer LGW, so it isn’t an easy option for us. Jane Jolliffe

Helpful

15 Jan 2019

First time booking iwith too very polite and very helpful. B

Excellent Service

15 Jan 2019

They knew their product and the service over the phone was excellent.

Very happy to book all our cruises through ROL

15 Jan 2019

Always answer the phone speedily and deal with our requests in a professional and competent manner.

Good start

15 Jan 2019

Handled efficiently and professionally - so far so good ! Hope the rest of the experience matches the start ! Thank you 😊.

Excellent service always with ROL Staff

15 Jan 2019

We have purchased many cruises through this company over the years. The staff are always extremely curtious and very helpful. We feel they recognise our loyalty and give us competitive prices for our chosen cruises. Also the follow up emails and paperwork for our cruises has always been punctual and thorough. Well done ROL staff.

As above

15 Jan 2019

Listened to what we wanted, and went out of their way to meet it. Knew the details of the cruise and ship and dealt with the special needs of one of our party carefully- in both senses of the word

Booking experience very easy

15 Jan 2019

Very helpful and answered all my questions and booked very quickly. Paperwork came though as promised.

Excellent.

15 Jan 2019

Very knowledgable staff clear and helpful .

This is our second booking which says alot.

15 Jan 2019

Very clear and straight forward.

Smooth & efficient booking

15 Jan 2019

Very efficient, went above and beyond to ensure we got exactly what we wanted. We dealt with Leona, who is the perfect Sales Agent!

Excellent

15 Jan 2019

Jasmin was just great Nothing was too much trouble and she went “the extra mile” for me

Brilliant, wonderful and so professional. Thank you Jasmine.

14 Jan 2019

Jasmine listened carefully, looked up my previous cruises and noted we have one already for Sept and was able to advise on a 2020 cruise for my 80th birthday. Excellent friendly yet professional service giving me all my options which enabled me to book straight away.

excellent service

14 Jan 2019

answered all of my questions, really helpful

Tromsø To Reykjavik

Cruise Code: 1256504 / Voyage Code: 1917

Let Silversea take you closer to the authentic beauty of the world

The Ultra-Luxury All-Inclusive New Year Sale

Read more

From Barcelona to the Galapagos Islands, this promotion takes you around the globe, please do not miss out, discover the authentic beauty the world has to offer in all-inclusive ultra-luxury with Silversea

Book by 8:30pm Thursday 28th February 2019 to receive up to £400 per suite in additional savings.

FLY CRUISE - FLIGHTS & TRANSFERS INCLUDED*

COMPLIMENTARY SUITE UPGRADES & $1,000 ON BOARD SPEND

ULTRA-LUXURY ALL-INCLUSIVE CRUISING*

BONUS SAVINGS OF UP TO £400*

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Earn up to 20,400 cruise miles

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Your ROL Cruise package


What's included

  • Bonus savings of up to £400 - on select sailings
  • Economy or business class flights included on select sailings
  • Complimentary suite upgrades and $1,000 on board spend on select sailings
  • Beverages in Suite and throughout the ship, including Champagne, select wines & Spirits
  • Open-seating dining
  • Multiple restaurants with diverse cuisine
  • Spacious, ocean-view suites, up to 85% with private verandas
  • Butler service for all suites
  • All on board gratuities
  • Free unlimited WiFi throughout the ship
  • In-suite dining
  • Complimentary transport into town in most ports
  • Refrigerator and bar setup, stocked with your choice of beverage
  • Bvlgari bath amenities
  • Pratesi fine bed linens and down duvet covers

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Overview


From Barcelona to the Galapagos Islands, this promotion takes you around the globe, please do not miss out, discover the authentic beauty the world has to offer in all-inclusive ultra-luxury with Silversea

Book by 8:30pm Thursday 28th February 2019 to receive up to £400 per suite in additional savings.

Your Itinerary


Show itinerary as:

Your Ship:

Silver Cloud Expedition - Silversea


Day

Port

Date

Due Depart


Day 2

Port :

Cruise & Explore Bear Island

Date :

23 Jul 2019

Due - Departs :

23 Jul 2019


Day 9

Port :

At Sea

Date :

30 Jul 2019

Due - Departs :

30 Jul 2019


Day 10

Port :

Jan Mayen

Date :

31 Jul 2019

Due - Departs :

31 Jul 2019


Day 11

Port :

At Sea

Date :

01 Aug 2019

Due - Departs :

01 Aug 2019


Day 13

Port :

Hornbjarg Bird Cliffs

Date :

03 Aug 2019

Due - Departs :

03 Aug 2019


Day 13

Port :

Vigur Island, Iceland

Date :

03 Aug 2019

Due - Departs :

03 Aug 2019


Day 14

Port :

Dyjandi

Date :

04 Aug 2019

Due - Departs :

04 Aug 2019


Day 14

Port :

Latrabjarg Cliffs

Date :

04 Aug 2019

Due - Departs :

04 Aug 2019


The Ship


After extensive refurbishment, Silver Cloud is the most spacious and comfortable ice class vessel in expedition cruising. Her large suites, her destination itineraries and her unparalleled service make her truly special. Her four dining options will tantalise your taste buds and as 80% of her suites include a veranda, watching a breaching whale or a few cavorting penguins has never been so personal. Broad sweeping decks with multiple open spaces and a swimming pool complete what is surely the most distinctive expedition ship sailing today. A limited number of guests in polar waters, mean that Silver Cloud has the highest space to guest and crew to guest ratios in expedition cruising. With her 16 zodiacs, 10 kayaks, possibilities are almost limitless with ship-wide simultaneous explorations. Finally, a team of up to 22 passionate and dedicated expedition experts are always at hand to ensure your voyage is enhanced every step of the way.

Silver Cloud Expedition


Occupancy: 254 passengers

Tonnage: 16,800 tons | Length: 514 ft (156.67 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


Terms and conditions: Booking conditions of Silversea and Reader Offers Limited Agency terms of business apply. Fares are per person based on two adults sharing and may increase or be withdrawn at any time. Offers apply to new bookings only. Regional and premium class flights will incur supplementary costs and may require an additional overnight stay. Saving advertised is per suite based on two adults sharing and saving is included in the advertised fares. Drink inclusions are subject to the cruise line t&c’s. Business class flights are applicable to select Northern Europe/Mediterranean sailings only. Bonus savings promotion valid on new, individual bookings made between 4 January 2019 and 28 February 2019. Guest benefits from an extra saving per person, valid on all categories, on all cruises sailing between 4 January 2019 and 31 March 2020, plus a selection of cruises sailing beyond 31 March 2020. Savings amount varies by voyage. Single supplements will apply and vary by voyage. All fares shown are per guest, based on double-occupancy. Fares are capacity controlled and subject to change at any time without notice. Availability of all suite categories cannot be guaranteed. All air offers are capacity controlled, subject to availability and can be modified or discontinued at any time without notice. Available from select UK air gateways only. Offer applies to new bookings made between 1 December 2018 and 31 January 2019. Offer is only applicable to specified voyages. Offer valid for bookings made at least 60 days prior to voyage departure. Silversea reserves the right to select the air carrier, routing and departure airport from each gateway city. The promotional air rate is only available to the first and second full-fare guests in a suite. Airline baggage fees are not included. Due to flight schedules, some voyages may require an overnight hotel stay pre or post-cruise. This will be available for booking at an additional charge. Further Terms & Conditions apply for air promotions. On select sailings guests benefit from a one-category suite upgrade (up to Deluxe Veranda on Silver Cloud, Silver Spirit and Silver Muse; up to Terrace on Silver Galapagos; up to Veranda 4 on Silver Shadow and Silver Whisper; up to Mid Veranda on Silver Wind, and up to Vista on Silver Explorer and Silver Discoverer) and a US$1,000 onboard credit per suite. Wi-Fi cannot be guaranteed and is subject to T&Cs. Cruise Miles T&Cs apply. E&OE.

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