ROL Cruise customer experience rating 4.8/5 


Based on 4454 reviews

good personal and efficient service

22 Feb 2019

Quick efficient service Polite and informative members of staff.

I will use ROL cruise in the future, they seem to care.

22 Feb 2019

I would certainly recommend them for being a helpful and friendly service.

very informative customer service

21 Feb 2019

easy to use website, and very good customer service over telephone.

could not have been better.

21 Feb 2019

pulled out every manouever to supply the result I was looking for.

Great to deal with.

21 Feb 2019

Always available to answer queries A good understanding of Ship and Cruise details. Very polite manner.

Good experience so far

21 Feb 2019

Very attentive on the phone and answered all queries clearly and quickly

None stressful experience.

21 Feb 2019

Pleasant and helpful from beginning with real attempt to meet our requirements.

Better done through ROL!

21 Feb 2019

Quite simply I wanted to book a cruise and I phoned ROL and they deal with my request efficiently giving useful advice.

Excellent advice even though it was at 8pm at the end of a long, busy day.

21 Feb 2019

We found a cruise to the Hidden Baltic that we were interested in but as it was advertised for 2020 we did not want to book so far in advance. It hadn't occurred to us that there would be the same tour going at Easter this year, but that is exactly what the salesperson suggested she would check. It was available and in the cabin grade that we wanted.Excellent advise

Well done. It is apleasure doing business with you

21 Feb 2019

Jasmine was extremely helpful and efficient. She quickly sorted out my requirements and the associated costs. Thank you .

Best cruise company , in my opinion !

21 Feb 2019

I have used ROL cruise service every time for booking cruises. They are easy to communicate with and their staff are helpful, nothing is too much trouble.

Good Service

21 Feb 2019

Easy to book. Very informative. Very friendly

Prompt and effective service.

21 Feb 2019

Investigated our particular requirements, and obtained an acceptable solution in short time. Responded promptly to telephone calls.

No comunication from ROL said they would, very unhappy

21 Feb 2019

We have been promised 4 times that they would ring us back and still haven't. We have been customers for years and feel very let down

Good customer relations

21 Feb 2019

Dealt with the same person on several occasions who understood my requirements and assisted with my purchase.

Gerald did so well !!

21 Feb 2019

Rol always helpful

The Japanese Immersion Voyage

Cruise Code: 1261917 / Voyage Code: QS14I115

Incredible savings + FREE WiFi

Share & Save with Azamara Club Cruises

Read more

Offer ends 28 Feb 2019

Book today and experience luxury on the intimate boutique style ships with Azamara Club Cruises

INCREDIBLE SAVINGS*

REDEEM YOUR CRUISE MILES FOR EXCLUSIVE SAVINGS*

DRINKS & GRATUITIES INCLUDED*

COMPLIMENTARY WIFI FOR OCEAN VIEW STATEROOMS & ABOVE

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Earn up to 0 cruise miles

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Your ROL Cruise package


What's included

  • Drinks and gratuities included
  • Gratuities included on board
  • Selected spirits, international beers, cocktails and wines included
  • Selected bottled water, soft drinks, speciality coffees and teas included
  • Luxurious accommodation in your stylish stateroom
  • English butler service for suite guests
  • Self-service laundry
  • Concierge services for personal guidance and reservations
  • AzAmazing EveningsSM event on most voyages
  • Shuttle service to and from ports, where available
  • Book a Club Spa Suite or above and receive $600 on board spend
  • Brexit Protection Guarantee - we guarantee the price of your holiday will not increase, plus you are fully protected by ABTA & ATOL
  • Free $500 on board spend when booked by 8.30pm 28th February 2019

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Overview


Book today and experience luxury on the intimate boutique style ships with Azamara Club Cruises

Your Itinerary


Show itinerary as:

Your Ship:

Azamara Quest - Azamara Club Cruises


Day

Port

Date

Due Depart


Day 2

Port :

At Sea

Date :

22 Aug 2019

Due - Departs :

22 Aug 2019


Day 3

Port :

Aomori

Date :

23 Aug 2019

Due - Departs :

23 Aug 2019


Day 4

Port :

Akita

Date :

24 Aug 2019

Due - Departs :

24 Aug 2019


Day 5

Port :

Kanazawa

Date :

25 Aug 2019

Due - Departs :

25 Aug 2019


Day 6

Port :

Sakaiminato

Date :

26 Aug 2019

Due - Departs :

26 Aug 2019


Day 8

Port :

Kitakyushu

Date :

28 Aug 2019

Due - Departs :

28 Aug 2019


Day 9

Port :

Cruising the Inland Sea

Date :

29 Aug 2019

Due - Departs :

29 Aug 2019


Day 10

Port :

Takamatsu

Date :

30 Aug 2019

Due - Departs :

30 Aug 2019


Day 11-12

Port :

Kobe

Date :

31 Aug 2019

Due - Departs :

01 Sep 2019


Day 13

Port :

Shimizu

Date :

02 Sep 2019

Due - Departs :

02 Sep 2019


The Ship


Like her sister ship, the sturdy Azamara Quest is a mid-sized beauty with a deck plan well-suited to the needs of modern voyagers. You’ll never feel crowded in the comfortable social spaces of our bars, restaurants, lounges, Casino and Cabaret. Nor will you feel like a sardine jammed in around the pool, where our attentive staff is always ready to offer a complimentary bottled water, soft drink or fresh towel. Staterooms feature modern amenities, furnishings, and European linens. And one of the greatest features of this ship is the large number of staterooms with verandahs. There’s nothing better than opening your door to the fresh sea air and views. Azamara’s friendly ships are an altogether wonderful place to call your home away from home!

Azamara Quest


Launched: October 2007 | Occupancy: 690 passengers

Tonnage: 30,277 tons | Length: 592 ft (180.44 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


Terms and conditions: Booking conditions of Azamara Club Cruises and Reader Offers Limited Agency terms of business apply. Fares are per person based on two adults sharing and may increase or be withdrawn at any time. Offers apply to new bookings only. Buy One Get One Half Off (BOGOHO) and BOGOHO Plus promotions are applicable to the first and second named guests in the booking, on the Cruise only fare. Applicable to new bookings only made between 10th December 2018 and 31st March 2019 on selected Azamara Club Cruises voyages departing between 6th April 2019 and 30th April 2020. Advertised fares are per person and show the flight costs. Unlimited Internet minutes for use on-board and is non-transferrable, for Oceanview staterooms and above and only applicable when booking under BOGOHP, it cannot be guaranteed and is subject to further T&Cs. Offer may not be available on all stateroom categories on all sailings. Please check individual sailing details for full information. This promotion is only combinable with Back-to-Back Benefits where both meet the terms of the offer. Standard flights will incur a further charge, savings are based on cruise only fare. Regional and Premium Class flights will incur supplementary costs and may require an additional overnight stay. Please note, flights are out of date range and are subject to change. Cruise Miles T&Cs apply. E&OE.

On board spend is based on two sharing in a Club Spa Suite or above. 

The Brexit Protection Guarantee ensures after booking your cruise holiday the price paid is final and you will be fully protected by ABTA & ATOL.

On board spend is based on two sharing, when booked by 8.30pm 28th February 2019.

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