ROL Cruise customer experience rating 4.8/5 


Based on 4403 reviews

Excellent customer service

20 Feb 2019

Excellent customer service - far better than trying to do it yourself online!

Great service

18 Feb 2019

They answered the phone quickly and found out the minute of the cruise when asked. She gave her direct line and either remembered us or kept good records so that after 4 telephone conversations (while we thought about it) we concluded the deal. Very good

Great service and cruise miles as well.

18 Feb 2019

Great service and cruise miles as well.

good booking proceedure but let down by non follow up of complaints .

18 Feb 2019

Never came back to me regarding previous cruise complaints against celebrity cruises. celebrity have eventually replied re my e mail to rol and celebrity, but nothing from rol. booking experience quite good but have certainly lost a star because of their non reply as stated.

This is the first time I have booked with ROL and so far, no complaints!

18 Feb 2019

The cruise consultant acknowledged my enquiry and confirmed she would telephone the following morning, which she did. As I require an accessible cabin there were none available on my first my choice of cruise, but one was found on a similar cruise sailing a month later. This was booked, and confirmation was emailed within a couple of hours, with the promise that all the paperwork would be received within five working days.

Great Purchasing Experience

18 Feb 2019

Kelly Boherty was the agent that helped us make the cruise purchase. We are in the USA so she followed up from Joy Magnussen who said she would have someone call us on Saturday morning and Kelly did that. She went over the details as we had never purchased a cruise from ROL. She was very detailed, had answers to our questions and was very pleasant. Hopefully the follow up with cruise information and the cruise itself will be as pleasant an smooth.

Excellent

18 Feb 2019

Excellent

Booking a cruise

18 Feb 2019

the only problem to resolve is the correct start date of our holiday, otherwise ROL performing to its usual high standard. We have used them a few times

An asset to ROL

18 Feb 2019

Friendly, knowledgeable, helpful, patient, an asset to ROL

An asset to ROL

18 Feb 2019

Friendly, knowledgeable, helpful, patient, an asset to ROL

Western Mediterranean

Cruise Code: 1262136 / Voyage Code: RF12M527

FREE on board spend

FREE Classic Drinks Package when you book an Oceanview Stateroom & above

The Modern Luxury Cruise Sale

Read more

Offer ends 20 Feb 2019

Featuring incredible savings and a FREE Classic Drinks Package when you book an Ocean View Cabin and above this Cruise Sale is not to be missed!

Discover the beauty of Europe and enjoy Modern Luxury Cruising with Celebrity Cruises.

INCREDIBLE SAVINGS*

FREE ON BOARD SPEND*

MODERN LUXURY CRUISING*

FREE ALL-INCLUSIVE DRINKS PACKAGE*

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Prices shown are per person based on 2 people sharing, except single traveller. Circular loading animation

Earn up to 0 cruise miles

Learn More

Your ROL Cruise package


What's included

  • FREE Drinks Package for Ocean View Staterooms and above
  • FREE on board spend for Ocean View Staterooms and above
  • A wide range of superbly appointed suites, family and staterooms choices
  • Award-winning cuisine from the iconic main dining room with a nightly-changing menu
  • Lawn Club aboard Solstice Class ships
  • Fitness centre and classes with modern facilities and instructor-led sessions
  • Cutting-edge circus shows, Broadway-style theatre, comedy, magic and live music
  • Enjoy an open air movie on the rooftop terrace on Millennium Class Ships
  • Full board modern luxury cruising
  • Brexit Protection Guarantee - we guarantee the price of your holiday will not increase, plus you are fully protected by ABTA & ATOL
  • Flash Sale Ends 8:30pm 20th February 2019

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Overview


Featuring incredible savings and a FREE Classic Drinks Package when you book an Ocean View Cabin and above this Cruise Sale is not to be missed!

Discover the beauty of Europe and enjoy Modern Luxury Cruising with Celebrity Cruises.

Your Itinerary


Show itinerary as:

Your Ship:

Celebrity Reflection - Celebrity Cruises


Day

Port

Date

Due Depart


Day 6

Port :

At sea

Date :

17 Oct 2019

Due - Departs :

17 Oct 2019


Day 9

Port :

Florence, Italy

Date :

20 Oct 2019

Due - Departs :

20 Oct 2019


Day 12

Port :

At sea

Date :

23 Oct 2019

Due - Departs :

23 Oct 2019


The Ship


A cruise onboard Celebrity Reflection is the ultimate escape. Feel everyday life wash away with the tide as you watch the ocean from a secluded hideaway cabana in the Alcoves, restore and rejuvenate both body and mind at the luxurious Canyon Ranch spa, or visit our newly added Tiffany and Swiss Watch stores onboard. Why not head to the World Class Bar when night falls? Creative cocktails are crafted using modern mixology methods and often unexpected ingredients. Or how about a cinematic night under the stars with A Taste of Film at the Lawn Club. It's an exciting way to enjoy the great outdoors, satisfy your love of movies, and dazzle your taste buds all at once.

Celebrity Reflection


Launched: October 2012 | Occupancy: 3,046 passengers

Tonnage: 122,400 tons | Length: 1047 ft (319.13 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


Terms and conditions: Booking conditions of Celebrity Cruises (ATOL 3088) and Reader Offers Limited Agency terms of business apply. Fares are per person based on two adults sharing, may increase or be withdrawn at any time. Offers apply to new bookings only. Ports may require a tender. Regional and premium class flights may be available on request and will be at a supplement. Savings is based on two adults sharing. Drinks package is subject to the cruise line’s T&Cs. Stateroom upgrades are Subject to availability. On board spend is per stateroom and tiered depending on grade and voyage booked. Selected grades may have a restricted view and may be on a guarantee basis. Celebrity Cruises terms and conditions apply. Cruise Miles T&Cs apply. E&OE

The Brexit Protection Guarantee ensures after booking your cruise holiday the price paid is final and you will be fully protected by ABTA & ATOL.

Flash Sale ends at 8:30pm 20th February 2019

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