ROL Cruise customer experience rating 4.7/5 


Based on 2279 reviews

Phoned me back straight away very helpful

20 Sep 2018

Full information quick call back

Helpful service

20 Sep 2018

Helpful. Understanding of the product and explained in detail.

Easy to do

20 Sep 2018

I will recommend the company and certainly look again if I decide to cruise in 2020.

Very helpful and informative looking forward to my cruise

20 Sep 2018

Very helpful and informative looking forward to my cruise

great service

19 Sep 2018

very friendly and helpful sales assistant

Would highly recommend

19 Sep 2018

Excellent service as usual

They really know their stuff

19 Sep 2018

Quickly understood what we were looking for and steered us carefully through the options. Very helpful and informed advice. Of course we will continue to do business with ROL

First booking

19 Sep 2018

My first booking with ROL. My call was answered quickly and in a friendly manner. However, when I asked about whether there would be choices for dinner on the ship booked for the expedition voyage (not my experience on previous voyages with Hurtigruten), I was told that there would be. I have since rung Hurtigruten who say that most dinners will be set menus, so they will need to be informed about any specific food needs by ROL. I have now informed ROL. I trust they will pass it on. It's best for staff to admit they don't know the answer to a question, but will find out, rather than misinform customers, no matter how well-intentioned. A payment receipt was sent immediately, but I was warned that it might take up to 14 days to received my booking confirmation documents, which is fair enough, but I've not experienced such delays with other companies. There was no mention of the size of the deposit required (30%) until I was asked for payment. It would have been useful to have this information in the brochure, as it is considerably bigger than I have been used to with other companies.

Book ROL the dependable specialists

19 Sep 2018

Worry free booking as usual

Excellent customer service

19 Sep 2018

Easy to deal with in relation to cabin size and cabin situation. I forgot to confirm that my cabin was in a quiet area (no noise from disco or theatre) so I rang back. There was just a message so I decided not to leave my number, but a lady picked up my call and rang me yesterday evening. She confirmed that any cabin problems are highlighted on your system so that customers can be advised in advance. I thought this was excellent. In he past we had a cruise with Cunard with a cabin that was right above the entertainment area and no peace until after 1 am every morning!

The Best!!!

19 Sep 2018

Having used ROL many times for Cruises and recently booked another, ROL have consistently provided excellent service. Thoroughly recommended.

Israel & Mediterranean

Cruise Code: 1262186

Free Classic Drinks Package

Discover Modern Luxury and enjoy incredible savings

The Modern Luxury Cruise Sale

Read more

Explore the wonders of Europe from the beauty of the Mediterranean to the scenery of the Fjords or travel to Dubai and immerse yourself in one of the most exciting cities on Earth.

FREE DRINKS PACKAGE FOR OCEAN VIEW & ABOVE*

SAVE UP TO £600*

EARN CRUISE MILES WITH EVERY BOOKING

MODERN LUXURY CRUISING*

  • Duration: 12nts
  • Departs: 17 Sep 2019 Alternative sailing dates
  • Sails from: Rome (from Civitavecchia), Italy
  • Flights and transfers: Circular loading animation
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Prices shown are per person based on 2 people sharing, except single traveller. Circular loading animation

Earn up to 21,814 cruise miles

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Your ROL Cruise package


What's included

  • FREE Classic Drinks Package for Ocean View Staterooms and above
  • Save up to £600
  • Full board modern luxury cruising on board any of Celebrity Cruises' high standard ships
  • Earn Cruise Miles with every booking and use them off your future bookings with ROL Cruise
  • A wide range of superbly appointed suites, family and staterooms choices
  • Award-winning cuisine from the iconic main dining room with a nightly-changing menu
  • Fitness centre and classes with modern facilities and instructor-led sessions
  • Cutting-edge circus shows, Broadway-style theatre, comedy, magic and live music

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Overview


Explore the wonders of Europe from the beauty of the Mediterranean to the scenery of the Fjords or travel to Dubai and immerse yourself in one of the most exciting cities on Earth.

Your Itinerary


Show itinerary as:

Your Ship:

Celebrity Infinity - Celebrity Cruises


Day

Port

Date

Due Depart


Day 5

Port :

At sea

Date :

21 Sep 2019

Due - Departs :

21 Sep 2019


Day 7

Port :

At sea

Date :

23 Sep 2019

Due - Departs :

23 Sep 2019


Day 11

Port :

At sea

Date :

27 Sep 2019

Due - Departs :

27 Sep 2019


The Ship


A sumptuous, world-class meal. A theatrical extravaganza reminiscent of the best on Broadway. Cocktails in a piano bar at midnight. Breakfast overlooking the sea at sunrise. Each and every one is a reality on Celebrity Infinity. A member of the Millennium Class of ships, Celebrity Infinity is steeped with prestige and elegance. Dressed in polished marble, warm woods and etched glass, Celebrity Infinity consistently makes a long-lasting, premium impression. Expansive staterooms, specialty restaurants and one of the most rejuvenating spa facilities at sea are just some of the indulgences you'll find onboard.

Celebrity Infinity


Launched: March 2001 | Occupancy: 2,170 passengers

Tonnage: 91,000 tons | Length: 965 ft (294.14 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


Terms and conditions: Booking conditions of Celebrity Cruises (ATOL 3088) and Reader Offers Limited Agency terms of business apply. Fares are per person based on two adults sharing, except solos, may increase or be withdrawn at any time, offer applies to new bookings only. Savings is based on two adults sharing a cabin. Some cabins are on a guarantee basis, cabin numbers/grades and dining times cannot be confirmed at time of booking. Free drinks are for Ocean View Staterooms (7) and above and subject to the cruise lines T&Cs. Regional and premium class flights will incur supplementary costs and may require an additional overnight stay. Selected grades may have restricted views, please enquire at time of booking. For guests making a new fly cruise booking on selected sailings departing in 2019 and booked between the 30 August 2018 and 14 November 2018, (excludes guarantee cabins) all guests shall be entitled to reduced air fares & transfers. Cruise Miles T&Cs apply. E&OE

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