ROL Cruise customer experience rating 4.8/5 


Based on 4403 reviews

Great service

18 Feb 2019

They answered the phone quickly and found out the minute of the cruise when asked. She gave her direct line and either remembered us or kept good records so that after 4 telephone conversations (while we thought about it) we concluded the deal. Very good

Great service and cruise miles as well.

18 Feb 2019

Great service and cruise miles as well.

good booking proceedure but let down by non follow up of complaints .

18 Feb 2019

Never came back to me regarding previous cruise complaints against celebrity cruises. celebrity have eventually replied re my e mail to rol and celebrity, but nothing from rol. booking experience quite good but have certainly lost a star because of their non reply as stated.

This is the first time I have booked with ROL and so far, no complaints!

18 Feb 2019

The cruise consultant acknowledged my enquiry and confirmed she would telephone the following morning, which she did. As I require an accessible cabin there were none available on my first my choice of cruise, but one was found on a similar cruise sailing a month later. This was booked, and confirmation was emailed within a couple of hours, with the promise that all the paperwork would be received within five working days.

Great Purchasing Experience

18 Feb 2019

Kelly Boherty was the agent that helped us make the cruise purchase. We are in the USA so she followed up from Joy Magnussen who said she would have someone call us on Saturday morning and Kelly did that. She went over the details as we had never purchased a cruise from ROL. She was very detailed, had answers to our questions and was very pleasant. Hopefully the follow up with cruise information and the cruise itself will be as pleasant an smooth.

Excellent

18 Feb 2019

Excellent

Booking a cruise

18 Feb 2019

the only problem to resolve is the correct start date of our holiday, otherwise ROL performing to its usual high standard. We have used them a few times

An asset to ROL

18 Feb 2019

Friendly, knowledgeable, helpful, patient, an asset to ROL

An asset to ROL

18 Feb 2019

Friendly, knowledgeable, helpful, patient, an asset to ROL

Patient,helpful advisor.

18 Feb 2019

We have used them before and there have been no problems. Would use again.

Karen was very knowledgable about our cruise and explained all the criteri.

18 Feb 2019

Very pleasant and helpful, giving us alternative dates for our cruise. Would recommend them again.

Excellent service from sales staff, wold definitely recommend this company.

18 Feb 2019

very good service. Very helpful person who explained things very well.

Karen made the booking go smoothly.

18 Feb 2019

Very friendly staff and helpful all information at her fingertips .

Canada & New England Discovery

Cruise Code: 1273312 / Voyage Code: X955

Exceptional Offers on hundreds of sailings

Including stateroom upgrades, low deposits and more

Why Not Now with Holland America

Read more

Make 2019 the year to set sail with Holland America Line. This incredible limited time offer features stateroom upgrades, up to 10% off select shore excursions and on board spending money when booking a suite. 

STATEROOM UPGRADES AVAILABLE*

UP TO 10% OFF SELECTED SHORE EXCURSIONS

BOOK A SUITE AND RECEIVE ON BOARD SPEND*

LOW DEPOSIT*

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Prices shown are per person based on 2 people sharing, except single traveller. Circular loading animation

Earn up to 0 cruise miles

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Your ROL Cruise package


What's included

  • Stateroom upgrades available
  • Up to 10% off select shore excursions
  • Low deposit
  • Book a suite and receive on board spending money - amount varies depending on voyage booked
  • Spacious, elegantly appointed staterooms, many with private verandas
  • All meals throughout your cruise - five course fine dining, informal buffets and late-night snacks throughout the day and early evening
  • All evening entertainment, including Broadway-style shows and live music in many of the lounges
  • On board leisure facilities, including swimming pools, Jacuzzis and use of gym equipment
  • A choice of daily on board activities
  • Luggage porterage between your cabin and the drop-off/pick-up point
  • Luxurious Mariner's Dream™ beds and premium linens
  • Luxurious bathrobes and Elemis skincare and spa therapy products
  • 24 hour in-room dining
  • Brexit Protection Guarantee - we guarantee the price of your holiday will not increase, plus you are fully protected by ABTA & ATOL

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Overview


Make 2019 the year to set sail with Holland America Line. This incredible limited time offer features stateroom upgrades, up to 10% off select shore excursions and on board spending money when booking a suite. 

Your Itinerary


Show itinerary as:

  • Zaandam

    Your Ship


    Zaandam

    Holland America Line

    Holland America Line
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  • Boston, Massachusetts

    Day 1

    Boston, Massachusetts

    31 Aug 2019

    One of the United States’ oldest cities, Boston has had a pivotal role in American history since it was founded and offers a fantastic array of things to see and do.

    Destination guide
  • Bar Harbor, Maine

    Day 2

    Bar Harbor, Maine

    01 Sep 2019

    Once the exclusive summer resort of America's fabulously wealthy, today Bar Harbor is an artists' enclave and gateway to the rich natural beauty of Acadia National Park, much of which was donated by the Rockefeller family. Watch for white-tail deer and other wildlife and enjoy a horse-drawn carriage ride through the park. Attend an authentic "Downeast" lobster bake.

  • Halifax, Nova Scotia

    Day 3

    Halifax, Nova Scotia

    02 Sep 2019

    For ocean scenery at its best, nothing rivals Nova Scotia's south shore. Here find craggy coastlines, fabled Peggy's Cove, and the striking German village of Lunenburg, so meticulously restored it has been designated a UNESCO World Heritage Site. Back in Halifax the ramparts of the Citadel and a museum commemorating the Titanic await your inspection.

  • Sydney, Nova Scotia, Canada

    Day 4

    Sydney, Nova Scotia, Canada

    03 Sep 2019

    A hundred thousand Gaelic welcomes await you in Nova Scotia, Latin for "New Scotland." There are highland villages to visit, the scenic Cabot Trail to explore, golden inland seas to sail and the Fortress of Louisbourg to inspect - where every barn, barracks and pipe and drum corps appears just as it did when King Louis' troops occupied the site in 1744. Sample shore excursions: The Bras d'Or Lakes Grand Tour; Fortress of Louisbourg; Black Gold - Cape Breton Mine Experience.

  • Charlottetown

    Day 5

    Charlottetown

    04 Sep 2019

    PEI may be Canada s smallest province, but it's big on history and attractions. It is here that the famous Conference of 1864 was held, which resulted in the creation of the Canadian confederacy. Learn all about it on a walking tour of Charlottetown, the provincial capital. Or cast your vote for shopping, a lobster luncheon at Dalvay-by-the-Sea or a tour of the picturesque farm that inspired Anne of Green Gables.

  • Day 6


    Cruising the Gulf St. Lawrence

    05 Sep 2019

  • Quebec City

    Day 7

    Quebec City

    06 Sep 2019

    The cradle of French civilisation in the New World, Québec City is a living testimonial to the grace of Old Europe. With its steep cobbled streets, beautiful buildings and rich history, it won’t take you long to fall in love with this charming Canadian city.

    Destination guide
  • Day 7


    Saint Lawrence River Cruising

    06 Sep 2019

  • Montreal

    Day 8

    Montreal

    07 Sep 2019

    This UNESCO City of Design is a delightful blend of European history, modern style and fresh-thinking.

    Destination guide

The Ship


Designed to carry fewer guests while offering greater space, Zaandam is elegant and comfortable. Her décor is inspired by music and features musical instruments including signed guitars from Queen, Iggy Pop, Eric Clapton and the Rolling Stones and a Baroque-style pipe organ. While on-board, enjoy cooking shows and hands-on workshops with America’s Test Kitchen. Rejuvenate at the Greenhouse Spa & Salon. Indulge at any of our fine dining venues.

Zaandam


Launched: May 2000 | Occupancy: 1,432 passengers

Tonnage: 61,396 tons | Length: 781 ft (238.05 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


Terms & Conditions: Holland America Line and Reader Offers Limited Package Holiday booking conditions apply. Offer advertised applies to new bookings only. Offers are available for new bookings only, apply only to the cruise portion of Alaska Land+Sea Journeys, are not combinable with any other discounts and are not transferable or refundable. Offers are applicable on select 2019 & 2020 departures. Stateroom upgrades are available in select stateroom categories and are subject to availability of the staterooms in the higher category. Reduced Deposit is valid for new bookings only. On board spend is per Suite and tiered depending on grade/voyage booked. Star ratings are Reader Offers Ltd classified. Normal Cruise Miles terms and conditions apply. E&OE.

The Brexit Protection Guarantee ensures after booking your cruise holiday the price paid is final and you will be fully protected by ABTA & ATOL.

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