ROL Cruise customer experience rating 4.7/5 


Based on 1691 reviews

Excellent service by Consultant Jo

17 Aug 2018

I attended cruise show on Wed. Arranged through consultant Jo to book Emerald Cruise. Booking done, deposit paid but on checking Jo was told that the wrong price had been quoted and it was going to cost another £5000. Needless to say I didn’t proceed. She was really concerned about this and said she would pursue with her manager and ring me. 9.20 the next morning she called; she had referred; they went back to Emersld who were embarrassed by the error and agreed to honour the original price. Result one delighted customer. I want to commend Jo. She was so efficient dealing with booking and went that extra mile pursing the error because she saw how upset I was not to be able to afford the holiday which incidentally I had booked for myself and my 80 year old sister. I had even sent her photos of the cruise while Jo did the booking.

Helpful and knowledgeable but not pushy

17 Aug 2018

Nice simple booking procedure, everything very smooth.

Always helpful.

17 Aug 2018

They explained everything clearl,was polite and helpful and did no high pressure selling. Helped me to consider my options on different cruises.

A good company.

17 Aug 2018

Came back to me quickly. Gave me a very good price again. Easy to book with them and doesn't take long.

Helpful and honest

17 Aug 2018

Friendly, informed staff member who knew the details and was able to help us choose the right cruise for us.

Good value very good service and from my chair at home !just need to pack

17 Aug 2018

Searching for the right cruise and cabin taking the time to give us the best possible deal and giving advise on the ship and destination to suit us we travel with my sister who uses a single occupancy cabin and so it’s a double booking and we can’t always get the cabins together he took the time to give us several options and we were very glad he did . We have used ROL often and can say without hesitation we have never had a problem either in the booking tickets and solving any problems we might have . Thankyou for doing what many high street travel agents fail to do .

It could not have been better service

17 Aug 2018

We recieved excellent service John had knowledge and great patience. And found a cruise to fit our requirements,well done

First time user

17 Aug 2018

Helpful and well organised .

Booked on board and transfered to Rol.

17 Aug 2018

They are very efficient and answer quickly.

SOLO OFFER | Land of the Northern Lights

Cruise Code: 1273514

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Prices shown are per person based on 2 people sharing, except single traveller. Circular loading animation

Earn up to 8,818 cruise miles

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Your ROL Cruise package


What's included

  • Comfortable cabin accommodation
  • Full board cruising plus afternoon teas and late night snacks
  • Welcome and farewell Captain’s cocktail
  • Stylish entertainment, cabarets and popular classical interludes
  • Daytime activity programme
  • Guest speakers and daytime activities
  • Wide range of leisure facilities to enrich your time on board
  • Sterling on board

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

Your Ship:

Magellan - Cruise and Maritime Voyages


Day

Port

Date

Due Depart


Day 2

Port :

Rotterdam

Date :

29 Oct 2018

Due - Departs :

29 Oct 2018


Day 3

Port :

At Sea

Date :

30 Oct 2018

Due - Departs :

30 Oct 2018


Day 5

Port :

Kristiansund, Norway

Date :

01 Nov 2018

Due - Departs :

01 Nov 2018


Day 6

Port :

At Sea

Date :

02 Nov 2018

Due - Departs :

02 Nov 2018


Day 10

Port :

At Sea

Date :

06 Nov 2018

Due - Departs :

06 Nov 2018


Day 14

Port :

At Sea

Date :

10 Nov 2018

Due - Departs :

10 Nov 2018


The Ship


At 46,052grt she will carry about 1250 passengers accommodated in 726 cabins spanning nine passenger decks serviced by eight lifts. Her wide corridors and stairways and expansive deck areas with wood type decking in many areas exude a real feeling of spaciousness with a wide range of comfortable well appointed lounges and panoramic seating and observation areas ideally suited to our scenic cruise programme. Combining expansive, comfortable surroundings and friendly service with stylish entertainment and delicious cuisine, Magellan is the perfect choice for those looking for a greater range of on board facilities. However, she still retains a feel of intimacy and personal attention when compared with the ‘mega’ resort style ships built today. No climbing walls or ice-skating rinks and no kids! Magellan has two beautifully appointed dining rooms; the Waldorf and Kensington Restaurants and the more informal bistro for casual dining. The magnificent tiered main show lounge spans the height of two decks and affords wonderful viewing opportunities complemented by a host of superb lounge bars and public areas.

Magellan


Launched: January 2010 | Occupancy: 1,250 passengers

Tonnage: 46,052 tons | Length: 726 ft (221.29 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


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