ROL Cruise customer experience rating 4.7/5 


Based on 2343 reviews

Not enough information

24 Sep 2018

He could have included the onboard spends infrmation on the email we asked about return coach fare and when I chescked it’s twice the price he quoted if we were hbooking now also it doesn’t state cabin no on the information we have received

A very satisfactory experience indeed

23 Sep 2018

Gerald was very helpful indeed, explained things well and thorough. He discussed with us the issue of the length of daylight on any one day, we had not thought of this. His comments helped us to decide upon which date we chose to travel in order to get the maximum benefit. We were connected to an Agent after only a very short time which is unusual these days. The different types of cabins etc were fully explained. The door was left open for us to call back if we had any queries. Overall a very satisfactory discussion, and so we booked.

last minute booking handled very well thanks

23 Sep 2018

very good service hope to be using again very shortly

Quick, efficient and friendly service.

23 Sep 2018

Quick efficient and friendly service, so far would not hesitate to recommend to friends and family.

Have booked with ROL before and will certainly book with them again

23 Sep 2018

Very helpful on the phone. Especially as I was booking with a new cruise line for me and was not quite sure of the procedure. Also I am travelling alone and was able to find out that there is a coach from my area to the port, which I wasn't aware of

Excellent will recommend

23 Sep 2018

I rang and made some enquiries about the Majestic Mekong and Aiden was very helpful and answered all my questions very well. I then thanked him as I wanted to speak with my husband and he said no problem I later rang back he answered some more queries and so I booked..

expertly done, very well explained,

23 Sep 2018

the gentleman was very clear and precise in explaining the holiday to me

Efficient and helpful

23 Sep 2018

Very helpful and explain things well. Go through all the details to make sure that you understand exactly what you are booking. I have used them for the last six years. Thankyou

Clear, precise and pleasant experience

23 Sep 2018

Emma the consultant was very pleasant and explained items with clarity

Happy Customer

23 Sep 2018

Having used ROL before we are very happy with the service we receive

Continued excellent service

23 Sep 2018

I am a returning customer making a booking with an excellent organisation. Yes I have recommended ROL to my friends - but of course it is up to them whether they take up my recommendation

Jewels of the Rhine - Amsterdam to Basel

Cruise Code: 1291890

Early Booking Savings

Choice of FREE €200 on board spend OR unlimited drinks

The Deluxe River Cruise Promotion

Choice of FREE €200 on board spend OR unlimited drinks

Read more

Offer ends 30 Sep 2018

Explore the rivers of Europe in complete comfort with Emerald Waterways.

Visit the vineyards of the Douro or the medieval castles of the Rhine, immerse yourself in culture and history whilst enjoying the luxuries on board

 

 

GRATUITIES INCLUDED*

EARLY BOOKING SAVINGS*

SHORE EXCURSIONS INCLUDED*

CHOICE OF FREE €200 ON BOARD SPEND OR UNLIMITED DRINKS*

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Earn up to 7,390 cruise miles

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Your ROL Cruise package


What's included

  • Early booking savings
  • Free €200 on board spend OR free unlimited drinks package for Balcony Suites and above
  • Free wine, beer and soft drinks with lunch and dinner for Emerald Staterooms
  • Spacious full board accommodation on board Europe’s most innovative cruise ships
  • All meals throughout your river cruise from a healthy buffet breakfast to a five-course à la carte menu
  • Gratuities are included
  • Complimentary Wi-Fi
  • Complimentary bicycles for use ashore in select destinations
  • Overseas transfers
  • Shore excursions and guided tours almost everyday with personal headset
  • Bottled water restocked daily in your cabin
  • Emerald ACTIVE programme with guided bicycle and walking tours
  • At least one extra-special EmeraldPLUS experience offering greater insight into the culture, cuisine and lifestyle of the given destination
  • First-class service from an English-speaking crew

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Overview


Explore the rivers of Europe in luxury with Emerald Waterways.

Visit the vineyards of the Douro or the medieval castles of the Rhine, immerse yourself in culture and history whilst enjoying the luxuries on board

 

 

 

 

Your Itinerary


Show itinerary as:

  • Emerald Dawn

    Your Ship


    Emerald Dawn

    Emerald Waterways

    Emerald Waterways
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  • Amsterdam, Netherlands

    Day 1

    Amsterdam, Netherlands

    22 Jun 2019

    Welcome to Amsterdam, a fascinating 700-year-old city of picturesque canals, world class museums, theatres and cafés. You will be met and transferred from the airport to your Emerald Waterways luxury river cruise ship. This evening, join your fellow travellers for dinner on board. Your Cruise Director will also conduct a port talk to review the activities and itinerary for the days ahead. (D)

    Destination guide
  • Amsterdam, Netherlands

    Day 2

    Amsterdam, Netherlands

    23 Jun 2019

    This morning you can decide to either enjoy a glass top canal boat tour through Amsterdam’s canal or a guided bike tour. Return to the ship for your first day sailing through the Dutch countryside passing windmills and sailing through locks towards the Rhine River. Tonight the Captain will be delighted to host a gala dinner (B, L, D).

    Emerald Active: Guided Bike Tour

    Destination guide
  • Cologne, Germany

    Day 3

    Cologne, Germany

    24 Jun 2019

    Cruise along the Rhine River to Cologne, founded by the Romans, the city is one of Germany's oldest and is famous for its magnificent World–Heritage listed Gothic Cathedral. After lunch on board, join your local guide for an included tour of the Old Town, with free time for exploring. Cologne is one of Germany's largest and most modern cities largely due to a rebuilding plan post WWII, and it has many different museums and galleries. (B, L, D)

    DiscoverMORE: Football Stadium Tour (extra expense)

    Destination guide
  • Koblenz, Germnay

    Day 4

    Koblenz, Germnay

    25 Jun 2019

    Cruise to the 2000 year old town of Koblenz, which is situated at the confluence of the Rhine and Moselle rivers. Visit the Ehrenbreitstein Fortress on the opposite side of the river.

    In the afternoon, sail through the spectacular Rhine Gorge, passing countless castles and vineyards as well as the infamous Lorelei statue and Pfalzgrafenstein Castle, which was built on an island in the middle of the river as a medieval toll station (B, L, D).

    Discover More: Moselle & Cochem Visit (extra expense, please note passengers on this tour will not be able to visit the Ehrenbreitstein Fortress for both tours happen at the same time).

    Destination guide
  • Mannheim, Germany

    Day 5

    Mannheim, Germany

    26 Jun 2019

    Continue upstream to the town of Mannheim, located at the confluence of the Rhine and Neckar rivers.

    Destination guide
  • Heidelberg, Germany

    Day 5

    Heidelberg, Germany

    26 Jun 2019

    While in Mannheim you will have the opportunity to visit the medieval town of Heidelberg including the impressive castle which overlooks the town. Enjoy free time there before returning to the ship for lunch and an afternoon sailing (B, L, D).

    EmeraldACTIVE: Active Hike to Heidelberg Hill
    EmeraldPLUS: Wine Tasting in Heidelberg

    Destination guide
  • Day 6


    Kehl, Germany

    27 Jun 2019

    Once docked in Kehl you will be transferred by coach across the river to Strasbourg, the capital city of the Alsace Region in France. (B, L, D)

  • Strasbourg, France

    Day 6

    Strasbourg, France

    27 Jun 2019

    Your guided walking tour will include the Grande Île, the historical city centre and UNESCO World Heritage Site known for its medieval black and white timber framed buildings, old tanning houses, baroque sandstones buildings, canals and river locks.
    EmeraldPLUS: Guided Tour of Strasbourg

    Destination guide
  • Breisach, Germany

    Day 7

    Breisach, Germany

    28 Jun 2019

    Today you will visit a typical black forest village, full of charm and many Cuckoo clocks and other German specialties. Alternatively, take part on a guided hike through some of the black forest trails. (B, L, D).

    Emerald Active: Hiking in the Black Forest (active fitness level recommended).

    EmeraldPLUS: Black Forest Cake Assembling presentation and tasting.

    Destination guide
  • Breisach, Germany

    Day 7

    Breisach, Germany

    28 Jun 2019

    Breisach is a picturesque town on Germany’s south west border with France. Populated with quaint, colourful houses the town’s skyline is dominated by St. Stephansmünster cathedral

    Destination guide
  • Basel, Switzerland

    Day 8

    Basel, Switzerland

    29 Jun 2019

    Basel is a beautiful medieval city in northwest Switzerland which centres around the Marktplatz and features stunning examples of old and new architecture.

    Destination guide

The Ship


Guiding you past some of Europe’s most beautiful stretches of countryside and through some of the continent’s most vibrant and enchanting cities; Emerald Sky ensures every minute of your holiday is exceptionally comfortable and enjoyable. From the spacious suites and staterooms to the contemporary, sophisticated public spaces, every inch of Emerald Sky has been considered. Navigating the rivers Rhine, Main, Danube and Moselle; the Emerald Star, Sky, Sun, Dawn and Destiny can guide you through some of Europe’s most magical stretches of water and help you explore many of the continent’s most arresting and enchanting cities. The five sister vessels, boasting a modest capacity of 182 guests apiece, are all blessed with a selection of wonderful amenities and features. Our brand new Emerald ‘Star Ships’, the Emerald Dawn and the Emerald Sun, have made their debut voyages and have received high marks from our guests. You’ll enjoy all the same great features, including our open air system in the balcony suites and the indoor/ outdoor pool area, that make the “Star Ships” the 2014 Cruise Critic Editors’ Pick award winners for best new river ships. No matter which river cruise you choose, all your meals on-board the ship; beer, wine and soft drinks with lunch and dinner; on-shore excursions and touring; a special selection of EmeraldPLUS experiences; all travel and transfers from selected airports; and all tipping are included in the price. It’s what we like to call ‘Exceptional Emerald Value’. Step on to an award-winning ship where the spacious Sun Deck offers panoramic views of the stunning scenery. Relax in the fresh air while enjoying a light lunch and a glass of wine al-fresco on The Terrace. Enjoy insightful excursions in every port at no extra cost and we take care of tipping so you don’t have to think about it. You wouldn’t expect all this from a river cruise, but on an Emerald Waterways river cruise, you can look forward to it.

Emerald Dawn


Launched: January 2015 | Occupancy: 182 passengers

Length: 443 ft (135.03 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


Fares are per person based on two adults sharing a stateroom/suite except single staterooms/suites. Offers advertised are subject to availability at the time of booking. Fares advertised may increase or be withdrawn at any time. Booking conditions of Scenic Tours (UK) Limited trading as Emerald Waterways and Reader Offers Limited Agency Terms of Business apply. Offers advertised apply to new bookings only. Savings are based on two adults sharing a stateroom/suite and is based on the difference between the full brochure fare and the early booking selling fare. Wine, beer and soft drinks are included with lunch and dinner and may exclude certain brands and is subject to the cruise lines T&C’s. Balcony suites and above will receive a premium drinks package including unlimited drinks on-board for the duration of your cruise. Drinks package is not combinable with any other offer. Flights are based on London, Norwich, East Midlands, Bristol, Humberside, Leeds/Bradford, Newcastle, Aberdeen, Manchester, Birmingham, Glasgow or Edinburgh departures; all other regional flights are available at a supplement and are subject to availability. Indoor pool/cinema is not available on Emerald Radiance (Douro Cruise) instead there is a serenity pool on the sun deck. WiFi service cannot be guaranteed and is subject to the cruise lines terms and conditions. Tours may not be suitable for guests with mobility restrictions, are subject to change and further t&c’s apply. Please note itineraries are subject to change. Balcony suites and above can choose from one added benefit, €200 per stateroom or unlimited drinks, these are subject to the cruise line T&Cs. E&OE.

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