ROL Cruise customer experience rating 4.8/5 


Based on 3079 reviews

No worries all good thanks

17 Nov 2018

All good thanks...

OJ but!

17 Nov 2018

Everything went OK, except I asked for all the information to be sent to me by post and as at 1607 on Saturday 17th November 2018 I still await the documents.

Easy and clear booking process

17 Nov 2018

Very helpful providing information on the ship and arrangements

Excellent

17 Nov 2018

Very friendly, efficient, and quick.

Query answered quickly and efficiently

17 Nov 2018

I rang the Golden Ticket Line to order 150 cruise miles for the price of 100. The lady who answered not only processed this order but went on to give me the details of the Aegean cruise that had been offered by e-mail and I went on to book it. It all only took a few minutes.

We have really Experienced the Difference, and they do what they claim.

17 Nov 2018

Top rate telephone booking. Emma who dealt with us really knows her job.

Easy and friendly booking

17 Nov 2018

Friendly service and lots of information...very helpful in answering my questions.

Pleased with ease of booking

16 Nov 2018

Well informed sales advisor who dealt with booking efficiently and with good humour . Good people skills

Excellent Service in booking our chosen holiday with no problems.

16 Nov 2018

The lady I spoke with, Leona, was very friendly in a nice way, she was able to answer all my questions and was very efficient and she booked the holiday we had chosen without any problems. Very good service, thank you.

Very good

16 Nov 2018

the service I received whilst booking our trip was very helpful and informative, My husband and I are very excited about our forthcoming trip.

Polite and efficient

16 Nov 2018

Polite and efficient

Great to travel with.

16 Nov 2018

I struggle at calling on the phone, busy signal and sending email to contact is confusing. Once I get the correct email,it is easy and if I ask to be contacted they are quick to do so. They are knowledgable on the trip info and polite. I have booked 3 times now. I have recommended them to others already.

Excellent service - Thanks.

16 Nov 2018

Great service from Nicole. Very knowledgeable and friendly

Secrets of the Douro - Porto to Porto

Cruise Code: 1292027

SAVE up to 30%

The Deluxe River Cruise Sale

Read more

Offer ends 30 Nov 2018

Explore the rivers of Europe in complete comfort with Emerald Waterways.

Visit the vineyards of the Douro or the medieval castles of the Rhine, immerse yourself in culture and history whilst enjoying the luxuries on board

 

 

GRATUITIES INCLUDED*

SHORE EXCURSIONS INCLUDED*

SAVE UP TO 30%*

FREE UNLIMITED DRINKS PACKAGE FOR ALL BOOKINGS*

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Prices shown are per person based on 2 people sharing, except single traveller. Circular loading animation

Earn up to 4,290 cruise miles

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Your ROL Cruise package


What's included

  • SAVE up to 30%
  • Free unlimited drinks package for ALL BOOKINGS
  • Spacious full board accommodation on board Europe’s most innovative cruise ships
  • All meals throughout your river cruise from a healthy buffet breakfast to a five-course à la carte menu
  • Gratuities are included
  • Complimentary Wi-Fi
  • Complimentary bicycles for use ashore in select destinations
  • Overseas transfers
  • Shore excursions and guided tours almost everyday with personal headset
  • Bottled water restocked daily in your cabin
  • Emerald ACTIVE programme with guided bicycle and walking tours
  • At least one extra-special EmeraldPLUS experience offering greater insight into the culture, cuisine and lifestyle of the given destination
  • First-class service from an English-speaking crew

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Overview


Explore the rivers of Europe in luxury with Emerald Waterways.

Visit the vineyards of the Douro or the medieval castles of the Rhine, immerse yourself in culture and history whilst enjoying the luxuries on board

 

 

 

 

Your Itinerary


Show itinerary as:

  • Emerald Radiance

    Your Ship


    Emerald Radiance

    Emerald Waterways

    Emerald Waterways
    View
  • Fly from London to Portugal

    Day 1

    Fly from London to Portugal

    09 Nov 2019

  • Transfer to the port and embark Emerald Radiance

    Day 1

    Transfer to the port and embark Emerald Radiance

    09 Nov 2019

  • Porto, Portugal

    Day 1-2

    Porto, Portugal

    09 Nov 2019 to 10 Nov 2019

    The Douro river snakes its way throughout the sloping green terraced hillsides of Portugal’s Douro Valley, renowned for its vineyards.

    Destination guide
  • Day 2-3


    Pinhao, Portugal

    10 Nov 2019 to 11 Nov 2019

  • Day 3


    Vega de Terron, Spain

    11 Nov 2019

    The small town of Vega de Terron, close to the border with Spain Destination guide

  • Salamanca, Spain

    Day 4

    Salamanca, Spain

    12 Nov 2019

  • Pocinho, Portugal

    Day 5

    Pocinho, Portugal

    13 Nov 2019

    The northern village of Pocinho is the end point of a stunning Linha do Douro train ride through the Douro Valley

    Destination guide
  • Regua, Portugal

    Day 6

    Regua, Portugal

    14 Nov 2019

    Close to a nature reserve is Peso de Régua, a riverside town which monopolised the port wine industry in the 1800s

    Destination guide
  • Porto, Portugal

    Day 7-8

    Porto, Portugal

    15 Nov 2019 to 16 Nov 2019

    The Douro river snakes its way throughout the sloping green terraced hillsides of Portugal’s Douro Valley, renowned for its vineyards.

    Destination guide
  • Day 8


    Fly to London

    16 Nov 2019

    After breakfast transfer to the airport for your flight to London (regional flights may be available on request)

The Ship


New in 2017, Emerald Radiance navigates the beautiful Douro, giving guests the chance to enjoy the famous Portuguese climate and the beautiful vineyard-strewn panoramas. Emerald Radiance boasts extensive, exceptional open-air public spaces – so guests can enjoy a barbecue on the Sun Deck or take a plunge in the open-air pool. The Emerald Radiance will explore Portugal’s Douro region, navigating the eponymous river Douro. Dissecting some of Europe’s most beautiful vineyards and wine-producing villages, the river Douro evocatively stretches through beautiful backdrops on either bank. Fittingly, the bespoke Emerald Radiance has been lovingly designed and built to complement the jaw-dropping scenery unfolding before the ship’s bow.

Emerald Radiance


Launched: January 2017 | Occupancy: 112 passengers

Length: 292 ft (89.00 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


Fares are per person based on two adults sharing a stateroom/suite except single staterooms/suites. Offers advertised are subject to availability at the time of booking. Fares advertised may increase or be withdrawn at any time. Booking conditions of Scenic Tours (UK) Limited trading as Emerald Waterways and Reader Offers Limited Agency Terms of Business apply. Offers advertised apply to new bookings only. Savings are based on two adults sharing a stateroom/suite and is based on the difference between the full brochure fare and the early booking selling fare. Wine, beer and soft drinks are included with lunch and dinner and may exclude certain brands and is subject to the cruise lines T&C’s. Flights are based on London, Norwich, East Midlands, Bristol, Humberside, Leeds/Bradford, Newcastle, Aberdeen, Manchester, Birmingham, Glasgow or Edinburgh departures; all other regional flights are available at a supplement and are subject to availability. Indoor pool/cinema is not available on Emerald Radiance (Douro Cruise) instead there is a serenity pool on the sun deck. WiFi service cannot be guaranteed and is subject to the cruise lines terms and conditions. Tours may not be suitable for guests with mobility restrictions, are subject to change and further t&c’s apply. Please note itineraries are subject to change. E&OE.

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