ROL Cruise customer experience rating 4.8/5 


Based on 5521 reviews

Superb Service

26 May 2019

Excellent customer service skills. Very knowledgeable and made booking the holiday very easy, especially as she showed me how to save money and get a better a cabin by taking an earlier cruise.

Excellent no hassle booking expereince.

26 May 2019

Both operatives were most helpful and knowledgeable. It was a pleasant experience which led to the booking of the trip.

Happy

26 May 2019

The lady delivered what was promised in the paper against some opposition.

Easy booking process- looking forward to the holiday!

26 May 2019

Proficient and informative. Pleasant staff member who after we had booked took time to ring us back and offer a better deal.

Booking for 4

26 May 2019

Darryl was extremely helpful and friendly. He rang back immediately and was very efficient.

Very polite and courteous service

26 May 2019

Very quick to respond to our enquiry. Polite and courteous. Didn't hassle us every 5 minutes to make the booking, after the initial enquiry, kept in touch by email offering advice if we needed it.

very easy and efficient

26 May 2019

Very good, very friendly

Very helpful and friendly

26 May 2019

Strong sense of personal service

Excellent product knowledge and service

26 May 2019

Excellent product knowledge and very friendly and efficient service.

Smooth booking experience

25 May 2019

Long wait on the telephone but when your agent (John) answered he was helpful and efficient.

Secrets of the Douro - Porto to Porto

Cruise Code: 1292027

Incredible Savings!

Choose from: FREE Unlimited drinks or €200 on board spend per cabin

The All-Inclusive Deluxe River Cruise Sale

Read more

Offer ends 31 May 2019

Explore the rivers of Europe in complete comfort with Emerald Waterways.

Visit the vineyards of the Douro or the medieval castles of the Rhine, immerse yourself in culture and history whilst enjoying the luxuries on board

 

 

GRATUITIES INCLUDED*

SHORE EXCURSIONS INCLUDED*

ALL-INCLUSIVE RIVER CRUISING*

CHOOSE FROM: FREE UNLIMITED DRINKS OR €200 ON BOARD SPEND*

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Prices shown are per person based on 2 people sharing, except single traveller. Circular loading animation

Earn up to 4,290 cruise miles

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Your ROL Cruise package


What's included

  • Choose from: FREE Unlimited drinks or €200 on board spend per cabin
  • Spacious full board accommodation on board Europe’s most innovative cruise ships
  • All meals throughout your river cruise from a healthy buffet breakfast to a five-course à la carte menu
  • Gratuities are included
  • Complimentary Wi-Fi
  • Complimentary bicycles for use ashore in select destinations
  • Overseas transfers
  • Shore excursions and guided tours almost everyday with personal headset
  • Bottled water restocked daily in your cabin
  • Emerald ACTIVE programme with guided bicycle and walking tours
  • At least one extra-special EmeraldPLUS experience offering greater insight into the culture, cuisine and lifestyle of the given destination
  • First-class service from an English-speaking crew
  • Brexit Travel Assurance - no price increase guarantee
  • Plus, Book by 8:30pm 31st May 2019 and receive a John Lewis Gift Card worth up to £100

Experience the Difference

  • Exclusive Cruise Miles rewards programme – saving you £££’s off future cruises

  • Award-Winning Cruise Agent with over 50 awards to date

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Expert staff with over 1,000 years of combined travel expertise offering 5★ service

  • Operating for over 25 years as a cruise only specialist

  • Brexit Protection Guarantee

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Overview


Your Itinerary


Show itinerary as:

  • Emerald Radiance

    Your Ship


    Emerald Radiance

    Emerald Waterways

    Emerald Waterways
    View
  • Fly from London to Portugal

    Day 1

    Fly from London to Portugal

    09 Nov 2019

  • Transfer to the port and embark Emerald Radiance

    Day 1

    Transfer to the port and embark Emerald Radiance

    09 Nov 2019

  • Porto, Portugal

    Day 1-2

    Porto, Portugal

    09 Nov 2019 to 10 Nov 2019

    The Douro river snakes its way throughout the sloping green terraced hillsides of Portugal’s Douro Valley, renowned for its vineyards.

    Destination guide
  • Pinhao, Portugal

    Day 2-3

    Pinhao, Portugal

    10 Nov 2019 to 11 Nov 2019

  • Vega de Terron, Spain

    Day 3

    Vega de Terron, Spain

    11 Nov 2019

    The small town of Vega de Terron, close to the border with Spain

    Destination guide
  • Salamanca, Spain

    Day 4

    Salamanca, Spain

    12 Nov 2019

  • Pocinho, Portugal

    Day 5

    Pocinho, Portugal

    13 Nov 2019

    The northern village of Pocinho is the end point of a stunning Linha do Douro train ride through the Douro Valley

    Destination guide
  • Regua, Portugal

    Day 6

    Regua, Portugal

    14 Nov 2019

    Close to a nature reserve is Peso de Régua, a riverside town which monopolised the port wine industry in the 1800s

    Destination guide
  • Porto, Portugal

    Day 7-8

    Porto, Portugal

    15 Nov 2019 to 16 Nov 2019

    The Douro river snakes its way throughout the sloping green terraced hillsides of Portugal’s Douro Valley, renowned for its vineyards.

    Destination guide
  • Day 8


    Fly to London

    16 Nov 2019

    After breakfast transfer to the airport for your flight to London (regional flights may be available on request)

The Ship


New in 2017, Emerald Radiance navigates the beautiful Douro, giving guests the chance to enjoy the famous Portuguese climate and the beautiful vineyard-strewn panoramas. Emerald Radiance boasts extensive, exceptional open-air public spaces – so guests can enjoy a barbecue on the Sun Deck or take a plunge in the open-air pool. The Emerald Radiance will explore Portugal’s Douro region, navigating the eponymous river Douro. Dissecting some of Europe’s most beautiful vineyards and wine-producing villages, the river Douro evocatively stretches through beautiful backdrops on either bank. Fittingly, the bespoke Emerald Radiance has been lovingly designed and built to complement the jaw-dropping scenery unfolding before the ship’s bow.

Emerald Radiance


Launched: January 2017 | Occupancy: 112 passengers

Length: 292 ft (89.00 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


Fares are per person based on two adults sharing a stateroom/suite except single staterooms/suites. Offers advertised are subject to availability at the time of booking. Fares advertised may increase or be withdrawn at any time. Booking conditions of Scenic Tours (UK) Limited trading as Emerald Waterways and Reader Offers Limited Agency Terms of Business apply. Offers advertised apply to new bookings only. Savings are based on two adults sharing a stateroom/suite and is based on the difference between the full brochure fare and the early booking selling fare. Wine, beer and soft drinks are included with lunch and dinner and may exclude certain brands and is subject to the cruise lines T&C’s. Flights are based on London, Norwich, East Midlands, Bristol, Humberside, Leeds/Bradford, Newcastle, Aberdeen, Manchester, Birmingham, Glasgow or Edinburgh departures; all other regional flights are available at a supplement and are subject to availability. Indoor pool/cinema is not available on Emerald Radiance (Douro Cruise) instead there is a serenity pool on the sun deck. WiFi service cannot be guaranteed and is subject to the cruise lines terms and conditions. Tours may not be suitable for guests with mobility restrictions, are subject to change and further t&c’s apply. Please note itineraries are subject to change. E&OE.

Emerald Waterways guarantee no price increase or surcharges on our advertised Emerald Waterways cruises or tour prices when booked before 29th March 2019. Emerald Waterways reserve the right to withdraw our offers at any time.

John Lewis Gift Card is based on one per booking, 7 nights or more, is tiered on cabin grade booked and is for UK mainland addresses only.

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