ROL Cruise customer experience rating 4.7/5 


Based on 2384 reviews

Excrellent!. Highly recommended

26 Sep 2018

Informative, helpful, nothing was too much trouble. We have used ROL before and each holiday has lived up to our expectations. I cannot praise Gerald enough. So polite, efficient and helpful. He is a credit to the company.

Give an exceptional service, professional and always a good deal

25 Sep 2018

They always give us a great price and give excellent customer service. We have booked many cruises with ROL and the service they give is professional and customer friendly.

Planning ahead. We wanted a trip which would dispel the cold winter blues.

25 Sep 2018

The young lady who came on the phone was brilliant. Not only helpful but gave us information which helped us to make our decisions. She was polite but not pushy. And, more to the point, she was patient even when we um'd and ah'd over the finer details.

xetremely helpful

25 Sep 2018

they were patient and helpful as we wanted a flight from the North of England rather than London. This necessitated some contact with the cruise company but the agent was more than willing.

Booking onloy at this stage

25 Sep 2018

Good overall. Shame the cabin we booked (& confirmed) wasn't available - and we have gone further forward on the ship. We'll see..........................

Helpful staff

25 Sep 2018

I spoke to two staff and found them very helpful offering good advice on cabins, and we were also offered a complimentary upgrade which meant we ended up with a better cabin than the one I was pricing up.

A very pleasant experience.

25 Sep 2018

The cruise was very well organised and service on board was very good.the entertainment was of a particlarly good quality.

A good service !

25 Sep 2018

The lady was very good at answering all my questions. Engaging and very friendly.

Very friendly and efficient

25 Sep 2018

We spoke to Emily she was very friendly and it was a pleasure to deal with her and ROL.

Pre book Online

25 Sep 2018

The pre-booking service seems to be very oriented to phone booking which I dislike as I am generally travelling and use mobile phone. It also means much time is wasted while waiting on the phone. I would like it to be easier to book directly online. Post booking, the online back up service is excellent.

Thank you for your feedback, unfortunately, due to the availability continually changing on the Ships and all the different booking processes that are required for each individual cruise line, it makes it very difficult to operate an online booking system. I'm glad to hear though that the post-booking process online is excellent. Hope you have an excellent cruise

Dale at ROL Cruise

Excellent experience with ROL

25 Sep 2018

Extremely helpful booking agent. Fully understood out requirements.

Friendly, efficient and knowledgeable

25 Sep 2018

Called within 30 minutes of us emailing interest. Very helpful and knowledgeable about the particular cruise company. Very reassuring for first time buyers

Canada & New England from Boston

Cruise Code: 1296183

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Earn up to 6,047 cruise miles

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Your ROL Cruise package


What's included

  • Full board accommodation
  • Freestyle Dining On Board - Dine where & when you like
  • 24-hour dining venue on select ships
  • Premium Drinks Package
  • Fantastic entertainment on board every evening
  • All on board gratuities and service charges

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

  • Norwegian Gem

    Your Ship


    Norwegian Gem

    Norwegian Cruise Line

    Norwegian Cruise Line
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  • Boston

    Day 1

    Boston

    04 Oct 2019

    One of the United States’ oldest cities, Boston has had a pivotal role in American history since it was founded and offers a fantastic array of things to see and do.

    Destination guide
  • Bar Harbor

    Day 2

    Bar Harbor

    05 Oct 2019

    From the mid-19th century to the Stock Market crash in 1928, this charming resort was the haunt of America’s rich and famous who travelled up by private yacht and summered here. And now it’s your turn to explore the craft stores and boutiques and explore some of the 35,000 acres of Acadia National Park – its criss-cross trails just perfect for biking, horse riding and walking.

  • Day 3


    Halifax, Nova Scotia

    06 Oct 2019

    Halifax was founded in 1749 and there’s history and heritage around every corner. Check out the city sights in a horse-drawn carriage or on the top deck of a British bus; immerse yourself in maritime history, including the city’s Titanic connection; or head out to scenic Peggy’s Cove with its lighthouse and brightly painted houses for a wonderful lobster lunch.

  • Sydney, Australia

    Day 4

    Sydney, Australia

    07 Oct 2019

    From the Sydney Opera House to Bondi Beach, man and Mother Nature contribute in equal measure to this splendid city.

    Destination guide
  • Day 5


    Charlottetown

    08 Oct 2019

    Slip down a gear as you explore Charlottetown with its tree-lined colonial and Victorian streets of shops and cafés, and its quiet, country atmosphere. Or get out and explore P.E.I., as it’s known round here – the rolling green landscapes, sand dunes and red sandstone cliffs. And be sure to stop for a lobster lunch as the island’s famous for its seafood.

  • Day 6


    At Sea

    09 Oct 2019

  • Saguenay

    Day 7

    Saguenay

    10 Oct 2019

    A culturally diverse city with a rich and varied history, the Saguenay of today offers unmatched natural beauty throughout the year.

    Destination guide
  • Quebec City, Quebec

    Day 8

    Quebec City, Quebec

    11 Oct 2019

    The cradle of French civilisation in the New World, Québec City is a living testimonial to the grace of Old Europe. With its steep cobbled streets, beautiful buildings and rich history, it won’t take you long to fall in love with this charming Canadian city.

    Destination guide

The Ship


This sparkling cruise ship is the perfect choice for cruising the Bahamas & Florida, the Caribbean or from New York to Bermuda. From a chic, four-lane bowling alley to tons of dining choices and the freedom of Freestyle Cruising, Norwegian Gem has it all. Chill out by the pool, get lucky in the casino, unwind at the spa, and make the kids happy with our water slides, Wii™ games and lots more. Accommodation ranges from luxury multi-room Villas to romantic suites and spacious, affordable staterooms.

Norwegian Gem


Launched: October 2007 | Occupancy: 2,394 passengers

Tonnage: 93,530 tons | Length: 965 ft (294.14 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


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