ROL Cruise customer experience rating 4.8/5 


Based on 4988 reviews

Polite and patient

24 Mar 2019

Provided me with the correct cabin and acted patiently when I queried it. My fault so really appreciated the way they dealt with me on the phone.

Booking was handled by member of staff in an excellent manner.

24 Mar 2019

Booking was handled by member of staff in an excellent manner.

Happy

24 Mar 2019

pleasant person Stacy, helpful and new what she was doing

Brilliant service!

24 Mar 2019

Excellent customer service. Understood my needs.

ROL convenient and reliable service for cruises

24 Mar 2019

They provide an efficient and knowledgeable booking service for a range, but not all, cruise lines. Have used them in the past and expect to use them again sometime in the future.

ROL certainly is a 5 star company

24 Mar 2019

Katie was so helpful and patient and made me feel special. She was extremely professional and we got there in the end after her having to make phone calls and I'm sure I'd provided her with a challenge. Fantastic service - my first impression of ROL wonderful. I'd heard from others that ROL was a great company to go with - they weren't wrong! I'd definitely recommend ROL to others. ROL certainly is a 5 star company.

Great service.

24 Mar 2019

This is the first time I have used ROL - really impressed. Very courteous and efficient gentleman on the help desk. All relative details regarding the cruise were given and all questions answered.

good experience

24 Mar 2019

Efficient, knowledgable service

Excellent

24 Mar 2019

Excellent

Brilliant service

24 Mar 2019

Phone answered quickly and efficiently. Waited over 30 minutes for a rival company to answer then hung up on disgust. Your staff are always pleasant cheerful and helpful.

First class

24 Mar 2019

Very helpful, clear explanations and advice on extras.

booking completed with a smile

24 Mar 2019

My no 1 Travel agent always excellent service completed with a smile

Legendary Rhine

Cruise Code: 1299704 / Voyage Code: RDB190922-07

Offer ends 29 Mar 2019

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Suite from:

£4,510pp

Single from:

£6,600

Prices shown are per person based on 2 people sharing, except single traveller.

Earn up to 9,020 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Complimentary select fine wines, premium spirits, champagnes, dining in each speciality restaurant once per cruise
  • All gratuities for dining room and wait staff
  • 60 minutes complimentary Wi-Fi and internet per person, per day
  • Complimentary bottled water, custom coffees, soft drinks and juices
  • 24-hour room service
  • Twice-daily housekeeping with nightly turndown service
  • A menu of pillow options
  • Same-day laundry and dry cleaning on request
  • Meet and greet transfer options for cruise-only guests
  • Ambassador Hosts, well-travelled gentlemen on every voyage, to dance and socialise
  • In penthouse: 24-hour butler service
  • In penthouse: “Order in” from our specialty restaurants Silk Road and Prego
  • In penthouse: Afternoon tea service and nightly hors d’oeuvres
  • In penthouse: Optional in-suite massage from our Crystal Spa
  • In penthouse: Unpacking and repacking, garment pressing and shoe shine
  • In penthouse: Private car transfers for Crystal Penthouse guests
  • Brexit Protection Guarantee - we guarantee the price of your holiday will not increase, plus you are fully protected by ABTA & ATOL

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

  • Crystal Debussy

    Your Ship


    Crystal Debussy

    Crystal Cruises

    Crystal Cruises
    View
  • Basel, Switzerland

    Day 1

    Basel, Switzerland

    22 Sep 2019

    Basel is a beautiful medieval city in northwest Switzerland which centres around the Marktplatz and features stunning examples of old and new architecture.

    Destination guide
  • Strasbourg, France

    Day 2

    Strasbourg, France

    23 Sep 2019

    Located in France, close to the German border, Strasbourg is commonly known as the official seat of the European Parliament. However, there is much more to this city.

    Destination guide
  • Karlsruhe

    Day 3

    Karlsruhe

    24 Sep 2019

  • Mannheim

    Day 3

    Mannheim

    24 Sep 2019

    The romantic Rhine River flows down from the Swiss Alps and meanders its scenic route through central and Western Europe until it reaches the North Sea. Historically significant for centuries, a Rhine River cruise means sighting waterfront castles and fortresses, medieval bridges and fairy-tale villages, hilly vineyards and stunning landscapes.

    Destination guide
  • Rudesheim, Germany

    Day 3-4

    Rudesheim, Germany

    24 Sep 2019 to 25 Sep 2019

    Well known for its winemaking, Rudesheim is a Rhine Valley town so well known for its winemaking that the town’s medieval Brömserburg Castle also houses a wine museum inside its walls

    Destination guide
  • Koblenz, Germany

    Day 4-5

    Koblenz, Germany

    25 Sep 2019 to 26 Sep 2019

    The romantic Rhine River flows down from the Swiss Alps and meanders its scenic route through central and Western Europe until it reaches the North Sea. Historically significant for centuries, a Rhine River cruise means sighting waterfront castles and fortresses, medieval bridges and fairy-tale villages, hilly vineyards and stunning landscapes.

    Destination guide
  • Cologne, Germany

    Day 5-6

    Cologne, Germany

    26 Sep 2019 to 27 Sep 2019

    The romantic Rhine River flows down from the Swiss Alps and meanders its scenic route through central and Western Europe until it reaches the North Sea. Historically significant for centuries, a Rhine River cruise means sighting waterfront castles and fortresses, medieval bridges and fairy-tale villages, hilly vineyards and stunning landscapes.

    Destination guide
  • Amsterdam, Netherlands

    Day 7-8

    Amsterdam, Netherlands

    28 Sep 2019 to 29 Sep 2019

    Although equally famous for its rebellious contemporary edginess, Amsterdam is a picturesque city with a fascinating history and rich artistic heritage.

    Destination guide

The Ship


One of Crystal’s four new ‘Rhine Class’ river ships, Crystal Debussy will surpass the comforts of home with innovative new features and splendid all-inclusive amenities. Crystal Debussy will welcome just 106 guests each, in striking all-suite accommodations. Sanctuaries of resplendent comfort, each suite boasts expert butler service, plush king-sized beds, Panoramic Balcony-windows, walk-in closets in most suites, lavish bathrooms, and the latest, cutting-edge technologies. Beyond these privileged confines, Crystal’s legendary hospitality unfolds throughout, setting the stage for a journey of magical discovery.

Crystal Debussy


Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


The Brexit Protection Guarantee ensures after booking your cruise holiday the price paid is final and you will be fully protected by ABTA & ATOL.

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