ROL Cruise customer experience rating 4.7/5 


Based on 2407 reviews

Pleasant, knowledgeable, efficient staff

26 Sep 2018

Early days as I have only just booked the cruise, and it is my first experience of using ROL. The initial contact with reservations and subsequent securing of the requested cabin by a pleasant, helpful and efficient ROL travel adviser gives me confidence in the company.

Perfect

26 Sep 2018

Emily was a very competent and patient operative who went through many scenarios till we found the holiday we wanted. Would buy again and recommend to others.

Friendly, helpful and efficient.

26 Sep 2018

Very friendly, helpful and efficient. Just the right blend.

Perfect service as always

26 Sep 2018

I spoke to Gerald who was really knowledgeable and help me with my decision on what room to pick. He also gave us various options of costs for the different dates on offers, freely offering his direct dial so I could go away and look at options before making a decision to book.

Try them, you'll love them :)

26 Sep 2018

Always a pleasure to deal with

Terrific service

26 Sep 2018

We always receive good service from ROL. The staff are knowledgeable and very efficient. They are able to guide customers through a purchase easily and with patience. Return phone calls always come when they say they will.

Dream cruise booked

26 Sep 2018

Phoned for guidnace and ended up booking the cruise on the phone. Oytstanding customer support. I cant wait

Good service

26 Sep 2018

Very helpful and efficient.

German Waterways

Cruise Code: 1302246

Enjoy a FREE all-inclusive drinks package

FREE All-Inclusive 2019/20 Drinks Upgrade Promotion

Read more

Embark on a voyage of a hassle-free and relaxing cruise holiday with Fred. Olsen Cruise Lines. On one of the below voyages you will also enjoy a FREE all-inclusive drinks upgrade meaning you will not have a big bar bill to worry about paying at the end. The drinks upgrade will include selected house wines, beers, spirits and soft drinks, all day and evening at no extra cost! So what are you waiting for? Book your dream cruise today! But please do not delay, this limited time offer ends 31st October 2018.

EARN EXCLUSIVE CRUISE MILES

FREE DRINKS UPGRADE*

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Inside from:

£1,099pp

Outside from:

£1,299pp

Balcony from:

£2,199pp

Suite from:

£2,399pp

Prices shown are per person based on 2 people sharing, except single traveller.

Earn up to 4,798 cruise miles

Learn More

Your ROL Cruise package


What's included

  • FREE upgrade to All Inclusive drinks
  • Earn exclusive Cruise Miles
  • All meals throughout your cruise - from five course a la carte dining to informal buffets and late-night snacks
  • Self service tea & coffee facilities at selected venues.
  • All evening entertainment, including cabarets and dancing, with a different show each night
  • Captain’s drinks party and Gala Buffet
  • On board leisure facilities, including swimming pools, Jacuzzis and use of gym equipment
  • The currency on board is pound sterling, so you won’t be affected by any foreign exchange rate fluctuation

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Overview


Embark on a voyage of a hassle-free and relaxing cruise holiday with Fred. Olsen Cruise Lines. On this voyage you will also enjoy a FREE all-inclusive drinks upgrade meaning you will not have a big bar bill to worry about paying at the end. The drinks upgrade will include selected house wines, beers, spirits and soft drinks, all day and evening at no extra cost! So what are you waiting for? Book your dream cruise today! But please do not delay, this limited time offer ends 31st October 2018.

Your Itinerary


Show itinerary as:

  • Balmoral

    Your Ship


    Balmoral

    Fred Olsen Cruise Lines

    Fred Olsen Cruise Lines
    View
  • Newcastle

    Day 1

    Newcastle

    27 Sep 2019

    Discover the most popular cruise destinations without the hassle of flying, cruising out of Newcastle Upon Tyne. Enjoy the beauty of the British Isles to the warmth of the Canary Islands on one of these fantastic cruise itineraries out of Newcastle.

    Destination guide
  • Day 2


    At Sea

    28 Sep 2019

  • Day 3


    Kiel Canal Transit

    29 Sep 2019

  • Day 4-5


    Warnemunde, Germany

    30 Sep 2019 to 01 Oct 2019

  • Day 6


    Kiel Canal Transit

    02 Oct 2019

  • Day 6


    Cruising Elbe River

    02 Oct 2019

  • Hamburg, Germany

    Day 7

    Hamburg, Germany

    03 Oct 2019

    Home to one of the biggest ports in Europe, Hamburg leaves visitors spoilt for choice when it comes to things to do and see.

    Destination guide
  • Bremen, Germany

    Day 8

    Bremen, Germany

    04 Oct 2019

  • Day 9


    At Sea

    05 Oct 2019

  • Newcastle

    Day 10

    Newcastle

    06 Oct 2019

    Discover the most popular cruise destinations without the hassle of flying, cruising out of Newcastle Upon Tyne. Enjoy the beauty of the British Isles to the warmth of the Canary Islands on one of these fantastic cruise itineraries out of Newcastle.

    Destination guide

The Ship


Named after the Scottish home of the Royal Family. Still smaller than most cruise ships today, there are 710 cabins and suites and generous public space for the 1,300 guests on board. The main restaurant is Ballindalloch (named after the Speyside village and castle), while the two other formal restaurants are Avon and Spey – named after two of Scotland’s most beautiful salmon rivers. There’s a comfy pub with occasional live music or comedy, cabaret and shows in the Neptune Lounge, or drift away with a cool drink and spectacular seascapes in the Observatory Lounge.

Balmoral


Launched: January 2008 | Occupancy: 1,350 passengers

Tonnage: 43,537 tons | Length: 715 ft (217.93 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


Terms and Conditions: Booking conditions of Fred. Olsen Cruise Lines and Reader Offers Limited Agency terms of business apply. Prices are per person based on two adults sharing, except single cabins, and may increase or be withdrawn at any time. Offers apply to new bookings only. Some ports may require a tender. Fred Olsen’s enjoyment promise T&Cs apply. Drinks package is subject to the cruise lines T&Cs. Cruise Miles T&Cs apply. E&OE.

Fred. Olsen Enjoyment Promise: The enjoyment promise excludes sailings of 4 nights or less. The promise only applies to bookings made for departures more than 12 weeks ahead; The Enjoyment Promise only applies to passengers who have contracted with FOCL. To evoke the Enjoyment Promise, you will need to inform Guest Relations within 48 hours of sailing. FOCL will arrange and pay for a flight and/or transport back to the UK. FOCL will refund the cruise cost only but will not refund other costs. Voyages of 28 nights or longer will require an interim deposit. A 15% deposit will need to be paid at the time of booking and then a remaining 15% will need to be paid at 180 days prior to sailing date.

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