ROL Cruise customer experience rating 4.8/5 


Based on 3821 reviews

Excellent

15 Jan 2019

Very quick to answer my call, most helpful, efficient and friendly in making the booking.

The young man (Liam) was very polite and very efficient.

15 Jan 2019

The service has been excellent.

Arlene was very efficient and very helpful with our booking.

15 Jan 2019

Arlene was very efficient and very helpful. The only issue we have with ROL bookings is that the holidays seem mainly to be from HRW, we would prefer LGW, so it isn’t an easy option for us. Jane Jolliffe

Helpful

15 Jan 2019

First time booking iwith too very polite and very helpful. B

Excellent Service

15 Jan 2019

They knew their product and the service over the phone was excellent.

Very happy to book all our cruises through ROL

15 Jan 2019

Always answer the phone speedily and deal with our requests in a professional and competent manner.

Good start

15 Jan 2019

Handled efficiently and professionally - so far so good ! Hope the rest of the experience matches the start ! Thank you 😊.

Excellent service always with ROL Staff

15 Jan 2019

We have purchased many cruises through this company over the years. The staff are always extremely curtious and very helpful. We feel they recognise our loyalty and give us competitive prices for our chosen cruises. Also the follow up emails and paperwork for our cruises has always been punctual and thorough. Well done ROL staff.

As above

15 Jan 2019

Listened to what we wanted, and went out of their way to meet it. Knew the details of the cruise and ship and dealt with the special needs of one of our party carefully- in both senses of the word

Booking experience very easy

15 Jan 2019

Very helpful and answered all my questions and booked very quickly. Paperwork came though as promised.

Excellent.

15 Jan 2019

Very knowledgable staff clear and helpful .

This is our second booking which says alot.

15 Jan 2019

Very clear and straight forward.

Smooth & efficient booking

15 Jan 2019

Very efficient, went above and beyond to ensure we got exactly what we wanted. We dealt with Leona, who is the perfect Sales Agent!

Excellent

15 Jan 2019

Jasmin was just great Nothing was too much trouble and she went “the extra mile” for me

Brilliant, wonderful and so professional. Thank you Jasmine.

14 Jan 2019

Jasmine listened carefully, looked up my previous cruises and noted we have one already for Sept and was able to advise on a 2020 cruise for my 80th birthday. Excellent friendly yet professional service giving me all my options which enabled me to book straight away.

excellent service

14 Jan 2019

answered all of my questions, really helpful

Basel to Dusseldorf

Cruise Code: 1307617 / Voyage Code: R1913

FREE all-inclusive drinks package & gratuities OR 3 Cruises for the Price of 2

The 2019/20 Ultimate Choice Promotion

Read more

As the No.1 agent for Fred. Olsen Cruise Lines we are delighted to present to you this brand new and exclusive Ultimate Choice Promotion. 

Choose from FREE All-inclusive Drinks Package & Gratuities OR 3 cruise for the Price of 2

Plus receive EXCLUSIVE FREE on board spend of up to £400 when booking an Ocean View room or above when you book with ROL Cruise

REDEEM YOUR CRUISE MILES FOR EXCLUSIVE SAVINGS*

CHOOSE FROM: FREE ALL-INCLUSIVE DRINKS PACKAGE & GRATUITIES OR 3 CRUISES FOR THE PRICE OF 2*

EXCLUSIVE FREE ON BOARD SPEND*

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Outside from:

£1,499pp

Balcony from:

£1,699pp

Suite from:

£2,399pp

Prices shown are per person based on 2 people sharing, except single traveller.

Earn up to 4,798 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Exclusive FREE on board spend
  • Choose from: FREE all-inclusive drinks package & gratuities OR 3 Cruises for the Price of 2
  • All meals throughout your cruise - from five course a la carte dining to informal buffets and late-night snacks
  • Self service tea & coffee facilities at selected venues
  • Evening Entertainment including, cabarets and dancing, with a different show each night
  • Captain’s drinks party and Gala Buffet
  • On board leisure facilities, including swimming pools, Jacuzzis and use of gym equipment
  • The currency on board is pound sterling, so you won’t be affected by any foreign exchange rate fluctuation

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Overview


As the No.1 agent for Fred. Olsen Cruise Lines we are delighted to present to you this brand new and exclusive Ultimate Choice Promotion. 

Choose from FREE All-inclusive Drinks Package & Gratuities OR 3 cruise for the Price of 2

Plus receive EXCLUSIVE FREE on board spend (amount varies depending on voyage, please enqure at time of booking) when booking an Ocean View room or above when you book with ROL Cruise

Your Itinerary


Show itinerary as:

Your Ship:

Brabant - Fred Olsen Cruise Lines


Day

Port

Date

Due Depart


Day 2

Port :

Upper Rhine and Locks

Date :

28 Jun 2019

Due - Departs :

28 Jun 2019


Day 5

Port :

Middle Rhine Valley

Date :

01 Jul 2019

Due - Departs :

01 Jul 2019


Day 5

Port :

Braubach

Date :

01 Jul 2019

Due - Departs :

01 Jul 2019


Day 6

Port :

Lower Moselle valley

Date :

02 Jul 2019

Due - Departs :

02 Jul 2019


Day 6

Port :

Cochem

Date :

02 Jul 2019

Due - Departs :

02 Jul 2019


Day 7-8

Port :

Düsseldorf, Germany

Date :

03 Jul 2019

Due - Departs :

04 Jul 2019


The Ship


Brabant, Fred. Olsen’s first-ever dedicated river cruising boat. Built in 2006, this elegant and comfortable vessel is in keeping with the fleet of our ocean-going cruise ships. Brabant’s bright and spacious public areas and 79 well-equipped rooms and suites, spread across four decks, provide the intimate, home-from-home feel which Fred. Olsen’s guests already know and love. Cruise ship staples such as swimming pools, a number of lounges and on-going activities are not in evidence on board, making way for a comfortable ambience and ample space in which to relax and enjoy the river cruise experience with around 150 fellow guests. Smaller-sized and classically designed, Brabant lends herself perfectly to Fred. Olsen's approach to cruising. Making the most of the boat's size advantage, we can expertly craft simply unforgettable river cruise itineraries which do not only feature some of Europe's most breathtaking river scenery and cities, but also include chances to enjoy journeys along spellbinding, size-restricted sections of rivers and calls into stunning destinations that larger boats can't access. No matter which incredible Fred. Olsen river cruise you choose you’re in for a very special experience aboard Brabant.

Brabant


Launched: January 2006 | Occupancy: 156 passengers

Length: 360 ft (109.73 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


Terms and Conditions: Booking conditions of Fred. Olsen Cruise Lines and Reader Offers Limited Agency terms of business apply. Prices are per person based on two adults sharing, except single cabins, and may increase or be withdrawn at any time. Some ports may require a tender. Advertised tours and tickets will be at an additional cost. On board spend is per room and tiered depending on room and cruise booked. Drinks package & gratuities are subject to the cruise lines T&Cs. Room upgrades are subject to availability at the time of booking and only applicable to selected sailings. Northern lights and wildlife sightings are not guaranteed. 3 for 2 cruises - All three cruises must be booked in one transaction with the same lead name. Further T&Cs apply. Fred. Olsen Cruise Lines Cashback T&Cs apply on applicable sailings. Enjoyment promise terms and conditions apply. Please note, Ultimate Choice promotion ends 8.30pm Thursday 28th February 2019. Cruise Miles T&Cs apply. E&OE.

Fred. Olsen Enjoyment Promise: The enjoyment promise excludes sailings of 4 nights or less. The promise only applies to bookings made for departures more than 12 weeks ahead; The Enjoyment Promise only applies to passengers who have contracted with FOCL. To evoke the Enjoyment Promise, you will need to inform Guest Relations within 48 hours of sailing. FOCL will arrange and pay for a flight and/or transport back to the UK. FOCL will refund the cruise cost only but will not refund other costs. Voyages of 28 nights or longer will require an interim deposit. A 15% deposit will need to be paid at the time of booking and then a remaining 15% will need to be paid at 180 days prior to sailing date.

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