ROL Cruise customer experience rating 4.7/5 


Based on 2384 reviews

Give an exceptional service, professional and always a good deal

25 Sep 2018

They always give us a great price and give excellent customer service. We have booked many cruises with ROL and the service they give is professional and customer friendly.

Planning ahead. We wanted a trip which would dispel the cold winter blues.

25 Sep 2018

The young lady who came on the phone was brilliant. Not only helpful but gave us information which helped us to make our decisions. She was polite but not pushy. And, more to the point, she was patient even when we um'd and ah'd over the finer details.

xetremely helpful

25 Sep 2018

they were patient and helpful as we wanted a flight from the North of England rather than London. This necessitated some contact with the cruise company but the agent was more than willing.

Booking onloy at this stage

25 Sep 2018

Good overall. Shame the cabin we booked (& confirmed) wasn't available - and we have gone further forward on the ship. We'll see..........................

Helpful staff

25 Sep 2018

I spoke to two staff and found them very helpful offering good advice on cabins, and we were also offered a complimentary upgrade which meant we ended up with a better cabin than the one I was pricing up.

A very pleasant experience.

25 Sep 2018

The cruise was very well organised and service on board was very good.the entertainment was of a particlarly good quality.

A good service !

25 Sep 2018

The lady was very good at answering all my questions. Engaging and very friendly.

Very friendly and efficient

25 Sep 2018

We spoke to Emily she was very friendly and it was a pleasure to deal with her and ROL.

Pre book Online

25 Sep 2018

The pre-booking service seems to be very oriented to phone booking which I dislike as I am generally travelling and use mobile phone. It also means much time is wasted while waiting on the phone. I would like it to be easier to book directly online. Post booking, the online back up service is excellent.

Thank you for your feedback, unfortunately, due to the availability continually changing on the Ships and all the different booking processes that are required for each individual cruise line, it makes it very difficult to operate an online booking system. I'm glad to hear though that the post-booking process online is excellent. Hope you have an excellent cruise

Dale at ROL Cruise

Excellent experience with ROL

25 Sep 2018

Extremely helpful booking agent. Fully understood out requirements.

Friendly, efficient and knowledgeable

25 Sep 2018

Called within 30 minutes of us emailing interest. Very helpful and knowledgeable about the particular cruise company. Very reassuring for first time buyers

Excellent Service

24 Sep 2018

Stacey was most helpful and when we asked whether it was possible to add on an extra few days to our river cruise, she kindly contacted someone in the know and got back to us. Excellent service.

Jewels of Europe with Prague - Prague to Amsterdam

Cruise Code: 1308263

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Prices shown are per person based on 2 people sharing, except single traveller. Circular loading animation

Earn up to 10,890 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Scenic Freechoice – a choice of sightseeing activities throughout your journey
  • Scenic Enrich experiences – unforgettable and exclusive events
  • Scenic Sundowners – exclusive hosted cocktails in a stunning location (on selected sailings)
  • Fly from a selection of UK airports
  • All-inclusive luxury river cruising on board a 5 star Scenic Space-Ship
  • Butler service for all guests (excludes Russia)
  • Complimentary premium branded beverages all day, everyday (excludes Russia)
  • The freedom of e-bikes (excludes Asia, Russia and Portugal)
  • Expert local guides
  • All tipping and gratuities
  • Up to six dining options, from casual to fine dining
  • Exclusive Scenic Tailormade GPS for self-guided touring (excludes Asia, Russia and Portugal)
  • Authentic local entertainment
  • Cruise Directors to guide and assist
  • Complimentary wi-fi (excludes Asia)
  • Overseas transfers

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

Your Ship:

Scenic Jade - Scenic River Cruises


Day

Port

Date

Due Depart


Day 15

Port :

Rhine Gorge

Date :

21 Jun 2019

Due - Departs :

21 Jun 2019


The Ship


Scenic Crystal, Jewel and Jade were the sixth, seventh, and eighth ships to join our fleet of luxury Space-Ships respectively. All three river cruise ships feature our signature Scenic Sun Lounges, as well as newly designed cabins and suites. Every Scenic European river cruise begins aboard one of our boutique vessels or custom-built Space-Ships, so named for their spacious guest cabins, dining, and entertaining areas. Each of these four-deck Scenic Space-Ships includes numerous dining and sightseeing areas, as well as a lounge and bar area that offers panoramic views. Additionally, guests can retreat to the wellness center, which is equipped with a beauty salon, and massage rooms. These ships are noteworthy for their luxury suites, which are outfitted with sun lounges, 32-inch high-definition TVs, and complimentary wireless internet access. With four sumptuous decks boasting a selection of private suites and public lounge and dining venues, every aspect of Scenic Crystal, Jade and Jewel has been carefully considered to be easily navigable and wonderfully luxurious. We set the benchmark for the standard of suites on board, the most spacious on any European vessel. From a Standard Suite to the Royal Panorama Suites, guests will find the ultimate in all-inclusive luxury. Luxury, space, views, they’re all included. Luxury focused innovation and design mean Scenic is a class leader delivering the ultimate in European river cruising on our state-of-the-art Space-Ships. With the largest suites on the rivers, a staff-to-guest ratio of 1:3, a wellness area and gym, Wi-Fi internet, e-bikes to explore, all included in the price you pay, you’ll never want for anything else. Introduced to the Scenic dynasty in 2012; Scenic Crystal, Jewel and Jade set a new benchmark in luxury travel upon entering service in Europe. Since then, they’ve been attentively upgraded to bring them in line with newer members of the fleet, offering enhanced comfort, luxury and technological innovation without forgoing the charm that made our ships so popular with previous guests.

Scenic Jade


Launched: January 2012 | Occupancy: 169 passengers

Tonnage: 2,721 tons

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


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