ROL Cruise customer experience rating 4.7/5 


Based on 2384 reviews

Give an exceptional service, professional and always a good deal

25 Sep 2018

They always give us a great price and give excellent customer service. We have booked many cruises with ROL and the service they give is professional and customer friendly.

Planning ahead. We wanted a trip which would dispel the cold winter blues.

25 Sep 2018

The young lady who came on the phone was brilliant. Not only helpful but gave us information which helped us to make our decisions. She was polite but not pushy. And, more to the point, she was patient even when we um'd and ah'd over the finer details.

xetremely helpful

25 Sep 2018

they were patient and helpful as we wanted a flight from the North of England rather than London. This necessitated some contact with the cruise company but the agent was more than willing.

Booking onloy at this stage

25 Sep 2018

Good overall. Shame the cabin we booked (& confirmed) wasn't available - and we have gone further forward on the ship. We'll see..........................

Helpful staff

25 Sep 2018

I spoke to two staff and found them very helpful offering good advice on cabins, and we were also offered a complimentary upgrade which meant we ended up with a better cabin than the one I was pricing up.

A very pleasant experience.

25 Sep 2018

The cruise was very well organised and service on board was very good.the entertainment was of a particlarly good quality.

A good service !

25 Sep 2018

The lady was very good at answering all my questions. Engaging and very friendly.

Very friendly and efficient

25 Sep 2018

We spoke to Emily she was very friendly and it was a pleasure to deal with her and ROL.

Pre book Online

25 Sep 2018

The pre-booking service seems to be very oriented to phone booking which I dislike as I am generally travelling and use mobile phone. It also means much time is wasted while waiting on the phone. I would like it to be easier to book directly online. Post booking, the online back up service is excellent.

Thank you for your feedback, unfortunately, due to the availability continually changing on the Ships and all the different booking processes that are required for each individual cruise line, it makes it very difficult to operate an online booking system. I'm glad to hear though that the post-booking process online is excellent. Hope you have an excellent cruise

Dale at ROL Cruise

Excellent experience with ROL

25 Sep 2018

Extremely helpful booking agent. Fully understood out requirements.

Friendly, efficient and knowledgeable

25 Sep 2018

Called within 30 minutes of us emailing interest. Very helpful and knowledgeable about the particular cruise company. Very reassuring for first time buyers

Excellent Service

24 Sep 2018

Stacey was most helpful and when we asked whether it was possible to add on an extra few days to our river cruise, she kindly contacted someone in the know and got back to us. Excellent service.

Delightful Douro with Lisbon

Cruise Code: 1308343

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Your ROL Cruise package


What's included

  • Scenic Freechoice – a choice of sightseeing activities throughout your journey
  • Scenic Enrich experiences – unforgettable and exclusive events
  • Scenic Sundowners – exclusive hosted cocktails in a stunning location (on selected sailings)
  • Fly from a selection of UK airports
  • All-inclusive luxury river cruising on board a 5 star Scenic Space-Ship
  • Butler service for all guests (excludes Russia)
  • Complimentary premium branded beverages all day, everyday (excludes Russia)
  • The freedom of e-bikes (excludes Asia, Russia and Portugal)
  • Expert local guides
  • All tipping and gratuities
  • Up to six dining options, from casual to fine dining
  • Exclusive Scenic Tailormade GPS for self-guided touring (excludes Asia, Russia and Portugal)
  • Authentic local entertainment
  • Cruise Directors to guide and assist
  • Complimentary wi-fi (excludes Asia)
  • Overseas transfers

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

  • Scenic Azure

    Your Ship


    Scenic Azure

    Scenic River Cruises

    Scenic River Cruises
    View
  • Lisbon

    Day 1-4

    Lisbon

    15 May 2019 to 18 May 2019

    Follow in the footsteps of the world’s greatest explorers as you wind your way through Lisbon’s cobblestone streets. Take in the tree-lined squares, ancient castles and colourful cityscape of Portugal’s capital city.

    Destination guide
  • Porto, Portugal

    Day 4-5

    Porto, Portugal

    18 May 2019 to 19 May 2019

    The Douro river snakes its way throughout the sloping green terraced hillsides of Portugal’s Douro Valley, renowned for its vineyards.

    Destination guide
  • Regua

    Day 5-6

    Regua

    19 May 2019 to 20 May 2019

    Close to a nature reserve is Peso de Régua, a riverside town which monopolised the port wine industry in the 1800s

    Destination guide
  • Day 6


    Vega de Terron

    20 May 2019

  • Salamanca

    Day 7

    Salamanca

    21 May 2019

  • Pocinho

    Day 8

    Pocinho

    22 May 2019

    The northern village of Pocinho is the end point of a stunning Linha do Douro train ride through the Douro Valley

    Destination guide
  • Day 8-9


    Pinhao

    22 May 2019 to 23 May 2019

  • Porto, Portugal

    Day 9-11

    Porto, Portugal

    23 May 2019 to 25 May 2019

    The Douro river snakes its way throughout the sloping green terraced hillsides of Portugal’s Douro Valley, renowned for its vineyards.

    Destination guide

The Ship


As the only Scenic ship sailing the Douro in Portugal, the 5-star Scenic Azure allows you to make the most of your time on-board. With the same all-inclusive luxury experience that has become synonymous with Scenic and just 96 passengers, guests can enjoy a more intimate and relaxed atmosphere. Launched in 2016, Scenic Azure marries cutting-edge technology with the opulent flourishes you’ve come to expect from Scenic. Developed to negotiate the meandering flow of the majestic Douro, this 265 foot Space-Ship affords a truly blissful experience for those seeking a break amid the scenic splendor of this exquisite waterway. The 5-star Scenic Azure boasts the same all-inclusive luxury experience that has become synonymous with Scenic. From unlimited complimentary drinks to on-shore excursions, it's all included and pre-planned to ensure you make the most of your time on the Douro. Whether you're docked in a sunny port or sailing the waters, you'll soon discover that this ship has been constructed primarily for the enjoyment of our guests. With innovative new technology, your Space-Ship Scenic Azure will be your gracious floating hotel as you cruise the waterways of Portugal. From the moment you step on board you’ll be spoilt for choice. From our wide selection of dining options right down to your pillow menu, you’ll enjoy the ultimate in all-inclusive luxury, every moment of the day. On board you’ll have full access to a gym, special on board entertainment, Wi-Fi internet and of course luxuriously appointed suites to retire to at the end of the day. Your Cruise Director, as well as every member of our hospitable on board team, are on hand to make sure you make the most of every minute of your time on board your Space-Ship.

Scenic Azure


Occupancy: 96 passengers

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


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