ROL Cruise customer experience rating 4.8/5 


Based on 5024 reviews

EXCELLENT.10/10

26 Apr 2019

First time booking with ROL. We were very pleased with their excellent service when booking our holiday. 10/10. Would definitely recommend.

Fast and competent

26 Apr 2019

Fast and competent.

So far so good.

26 Apr 2019

They provided a no-nonsense response to my telephone booking and payment of deposit albeit I was surprised at the amount of this, ******* for 18 months or so, but I suppose this does mean that I only have the remaining two-thirds to pay in 2020?

Excellent job

26 Apr 2019

Friendly, professional member of staff who spoke clearly and handled the whole booking experience smoothly and efficiently.

Helpful and friendly booking process

26 Apr 2019

The booking process was straightforward and Lee was very helpful, friendly and patient. I booked a Hurtigruten Northern Lights cruise for Nov 2020 which is a long way off. The deposit (£699 per person) was much higher than I'd expected but at least it will mean less of a balance to pay later!

Returning customers

26 Apr 2019

Friendly and informed . It was our third booking with ROL we feel confident that we've been given good advice.

Instant attention and rapid confirmation of our request. Thank you!

26 Apr 2019

I found it quick and easy to make my booking.

Satified

26 Apr 2019

Very efficient.

Felt that we were being taken. Seriously and ROL would do their best for us

25 Apr 2019

Very helpful. Made sure they understood our likes and dislikes

Booking made easy.

25 Apr 2019

This was the first time we have used ROL although we have had many emails and postal information. Booking was surprisingly easy. We had left booking rather late because of my health. Completed by James McAulay on behalf my wife Sheila who was away at present. Sheila spoke on the phone but I was sitting beside heer.

Great service !

25 Apr 2019

They got back to me when they promised and dealt with all my questions.

Excellent service.

25 Apr 2019

I usually consult ROL when purchasing a cruise. I have always found the consultants knowledgeable and helpful. Access by telephone has been improved and I had no problems with this consultation. Service was crisp, professional and friendly.

A pleasant experience

25 Apr 2019

A very friendly and pleasant person with whom to deal with at ROL. Went out of his way to give us excellent service.

Greek Isles from Venice

Cruise Code: 1318535

Free at Sea

Upgrade your cruise for a small supplement and choose TWO additional benefits

Introducing Free at Sea with NCL

Read more

Offer ends 30 Apr 2019

Free at Sea brings you the opportunity to customise your cruise, creating a bespoke holiday that is unique to you. From just £99 per person, based on an average 7-9 -day cruise, you can add two valuable benefits and luxuries, from a choice of four – Premium Beverage Package, Speciality Dining Package, Shore Excursion Package or WiFi Package. What’s more, guests booking The Haven By Norwegian or a Suite will receive all four offers at no additional cost.

REDEEM YOUR CRUISE MILES FOR EXCLUSIVE SAVINGS*

FAMILY-FRIENDLY*

UPGRADE YOUR CRUISE FOR A SMALL SUPPLEMENT AND RECEIVE TWO EXTRA BENEFITS*

HAVEN SUITES & ABOVE RECEIVE ALL FOUR BENEFITS*

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Earn up to 0 cruise miles

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Your ROL Cruise package


What's included

  • Redeem your Cruise Miles for exclusive savings
  • Full board accommodation
  • Freestyle Dining On Board - Dine where & when you like
  • 24-hour dining venue on select ships
  • INCLUDED Junior and youth programmes
  • Fantastic entertainment on board every evening
  • INCLUDED fun aqua parks, modern sports facilities, ropes courses
  • Brexit Protection Guarantee - we guarantee the price of your holiday will not increase, plus you are fully protected by ABTA & ATOL
  • Upgrade your cruise package from only £99pp and choose two extra benefits, including: - A Premium Drinks Package. - Speciality Dining Package. - WiFi Package. - Shore Excursion Package
  • Plus, book by 8.30pm Tuesday 30th April 2019 and receive a John Lewis Gift Card worth up to £100

Experience the Difference

  • Exclusive Cruise Miles rewards programme – saving you £££’s off future cruises

  • Award-Winning Cruise Agent with over 50 awards to date

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Expert staff with over 1,000 years of combined travel expertise offering 5★ service

  • Operating for over 24 years as a cruise only specialist

  • Brexit Protection Guarantee

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Your Itinerary


Show itinerary as:

  • Norwegian Star

    Your Ship


    Norwegian Star

    Norwegian Cruise Line

    Norwegian Cruise Line
    View
  • Venice, Italy

    Day 1

    Venice, Italy

    06 Oct 2019

    With a maze of canals threaded through the city and hints of history to be found on every corner, it’s easy to see why Venice is considered one of the most beautiful and charming destinations in the world.

    Destination guide
  • Day 2


    Kotor, Montenegro

    07 Oct 2019

  • Corfu, Greece

    Day 3

    Corfu, Greece

    08 Oct 2019

    Shaped like a scythe, the island of Corfu is considered one of the Mediterranean's best-kept secrets. Its lush interior is covered in cypress and olive trees while the main downtown area has elegant Venetian architecture and a serene atmosphere.

    Destination guide
  • Argostoli

    Day 4

    Argostoli

    09 Oct 2019

  • Santorini, Greece

    Day 5

    Santorini, Greece

    10 Oct 2019

    Look down on the deep blue waters of the four-mile-wide lagoon from an amphitheatre of whitewashed dwellings perched atop the caldera’s precipice.

    Destination guide
  • Day 6


    At Sea

    11 Oct 2019

  • Dubrovnik, Croatia

    Day 7

    Dubrovnik, Croatia

    12 Oct 2019

    Whatever you do, don’t miss the fantastic views of the Adriatic Sea and the city from Dubrovnik’s huge ramparts. You’ll get a bird’s eye view of the glistening marble streets, the Gothic and Renaissance palaces, splashing fountains and colourful parasols shading pavement cafés packed into narrow alleys and cloistered squares.

    Destination guide
  • Venice, Italy

    Day 8

    Venice, Italy

    13 Oct 2019

    With a maze of canals threaded through the city and hints of history to be found on every corner, it’s easy to see why Venice is considered one of the most beautiful and charming destinations in the world.

    Destination guide

The Ship


After an extensive renovation in 2015, Norwegian Star is shining brighter than ever.With new dining choices like the popular, 24-hour O’Sheehan’s Neighbourhood Bar & Grill, revamped menus in the complimentary Ginza Asian-fusion restaurant and two new watering holes – the 5 O’Clock Somewhere Bar and Mojito Sugarcane Bar, you’ll be spoilt for choice. In total, that’s 17 delicious dining choices and authentic cuisine from around the world, along with 11 distinctive bars and lounges. Treat yourself in the tranquil Mandara Spa®, work out in the Fitness Centre and look forward to entertaining evenings. From lavish shows in the Stardust Theatre to casino action and dancing in the oceanview Spinnaker Lounge, every night is party night. With more than ever happening on-board the cruise ship itself, make sure that you take a look at the Norwegian Star tabs for more detail, including state rooms, the deck plan, and what’s on-board.

Norwegian Star


Launched: November 2001 | Occupancy: 2,348 passengers

Tonnage: 91,740 tons | Length: 965 ft (294.14 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


Offer is not applicable on guarantee fares, please enquire at time of booking. Please note, fares exclude taxes and fares. E&OE.

The Brexit Protection Guarantee ensures after booking your cruise holiday the price paid is final and you will be fully protected by ABTA & ATOL.

Free at sea package is not included in the advertised fares. Free at Sea offer is based on two sharing a stateroom.  Customer have the choice of choosing two extra benefits, available at the stated supplement. Guests sharing in a stateroom must choose the same benefit.  Premium Beverage Package includes a wide selection of soft drinks, beers, spirits, cocktails, wine by the glass and bottled or draft beer up and including $15 a drink during the cruise in all bars, restaurants and lounges. The specialty dining package covers 6 restaurants including Teppanyaki, Margaritaville, Moderno Churrascaria, La Cucina, Le Bistro and Cagney's Steakhouse. Number of visits per restaurant is tiered depending on duration of the voyage. Internet package is based on one login per stateroom, up to 250 minutes and is tiered on duration of voyage.  $50 Per Port Shore Excursion Credit is per stateroom. For the guests who book their excursions online; they are charged full retail for the excursions and the discount will be applied onboard in the form of a credit to their onboard account. Haven guests will receive all additional benefits at no extra charge. 

 

John Lewis Gift Card is based on one per booking, is tiered on cabin grade booked and is for UK mainland addresses only.

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