ROL Cruise customer experience rating 4.7/5 


Based on 2298 reviews

Good service

21 Sep 2018

Good comunication from the sales team keeping me up to date on my flight and times from Birmingham and booking me in to the airport Hotel

First booking

21 Sep 2018

My first booking with ROL. My call was answered quickly and in a friendly manner. However, when I asked about whether there would be choices for dinner on the ship booked for the expedition voyage (not my experience on previous voyages with Hurtigruten), I was told that there would be. I have since rung Hurtigruten who say that most dinners will be set menus, so they will need to be informed about any specific food needs by ROL. I have now informed ROL. I trust they will pass it on. It's best for staff to admit they don't know the answer to a question, but will find out, rather than misinform customers, no matter how well-intentioned. A payment receipt was sent immediately, but I was warned that it might take up to 14 days to received my booking confirmation documents, which is fair enough, but I've not experienced such delays with other companies. There was no mention of the size of the deposit required (30%) until I was asked for payment. It would have been useful to have this information in the brochure, as it is considerably bigger than I have been used to with other companies. Update 21 Sept: ROL rang me about the points made above - all sorted out now, and I do appreciate the fast response; it shows that they do value customers.

I was dealt with by a young lady, called emily, who quickly booked our holi

21 Sep 2018

The service was very good. I never give top marks as there is always room for improvement.

First experience of this company

21 Sep 2018

Very helpful when pre registering for 2020 cruise with P&O and they were successful in securing our cabin of choice on release date.

Great Service!

21 Sep 2018

Very helpful. Could answer every question I asked. Quick result.

booking

21 Sep 2018

Friendly and helpful if not available they rang back within 10 mins. Not pushy!

As efficient as always.

21 Sep 2018

I have used ROL many times and found the booking process as good as ever. Emily was able to handle my requests with a good knowledge and in a great manner.

Nothing too much trouble!

21 Sep 2018

Young lady was really helpful and knowledgeable about choice of cabin and prices. I am looking forward to my birthday cruise. Prices seem good too.

top marks.

21 Sep 2018

very friendly and efficient company ,we were given all the information we requested and got the cabin we booked,and we will be using them again.

Excellent

21 Sep 2018

Very professional and efficient.

Paradise Islands of Hawaii

Cruise Code: 1320227

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Prices shown are per person based on 2 people sharing, except single traveller. Circular loading animation

Earn up to 7,498 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Full board accommodation
  • Freestyle Dining On Board - Dine where & when you like
  • 24-hour dining venue on select ships
  • Premium Drinks Package
  • Fantastic entertainment on board every evening
  • All on board gratuities and service charges

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

  • Pride of America

    Your Ship


    Pride of America

    Norwegian Cruise Line

    Norwegian Cruise Line
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  • Honolulu, Oahu

    Day 1

    Honolulu, Oahu

    19 Dec 2020

    Follow in the footsteps of The Beach Boys and fall in love with incredible Hawaii.

    Destination guide
  • Kahului, Maui

    Day 2-3

    Kahului, Maui

    20 Dec 2020 to 21 Dec 2020

    Kahului is Maui’s main city, so it’s got great shopping, galleries and attractions like the Maui Arts & Culture Center. It’s also your gateway to amazing sights. Look up and there’s the 10,000-foot-high summit of Mt. Haleakal¯a, look down there are 33 miles of black and white sand beaches and everywhere you look there are rare orchids and exotic flowers, adding to the romance.

  • Hilo, Hawaii

    Day 4

    Hilo, Hawaii

    22 Dec 2020

    A mixture of enthralling cultural attractions and magnificent natural phenomena, Hilo offers some of the best sights in Hawaii.

    Destination guide
  • Day 5


    Kona, Hawaii

    23 Dec 2020

    The Big Island is divided in half by three volcanoes. The eastern half is known as the windward side and the western side is the Kona side. You see, Kona means leeward in Hawaiian and that means warm, sunny days year-round. It’s perfect weather for sightseeing, so get out and discover the black sand beaches and green valleys or take to the water by outrigger canoe.

  • Day 6-7


    Nawiliwili, Kauai

    24 Dec 2020 to 25 Dec 2020

    Named after the Wiliwili trees, which once lined its picturesque harbour, this lovely port of Kauai is your gateway to what many believe to be Hawaii's most beautiful island. On "The Garden Island," nature is truly the star, from the dramatic mountains of Kokee to the cool rainforests of Haena. And the tradition of the luau adds lively entertainment unique to Hawaii.

  • Honolulu, Oahu

    Day 8

    Honolulu, Oahu

    26 Dec 2020

    Follow in the footsteps of The Beach Boys and fall in love with incredible Hawaii.

    Destination guide

The Ship


Aloha! Come aboard Pride of America for the best way to island hop Hawai`i. From the moment you step into the Capitol Atrium, with its soaring Tiffany-style glass dome and grand staircase, you’ll know this is a spectacular cruise ship. Cruise paradise in style, with 16 dining choices and 12 bars and lounges, excellent family accommodation, spacious suites and lots of private balconies – perfect for whale watching, witnessing Kīlauea Volcano or taking in the dramatic views of the Nā Pali Coast.

Pride of America


Launched: June 2004 | Occupancy: 2,186 passengers

Tonnage: 80,439 tons | Length: 921 ft (280.72 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


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