ROL Cruise customer experience rating 4.7/5 


Based on 2674 reviews

A friendly experience

18 Oct 2018

Booking over the phone was very easy. The young lady who took my call,was friendly and very efficient explaining clearly all my options and costs.

Very good service

17 Oct 2018

Vver

As always very pleasant efficient service

17 Oct 2018

Spoke to Auden who quickly and efficiently dealt with my booking suggesting the better cabin. Paperwork came by email straight away.

excellent experience

17 Oct 2018

John was more than thoughtful. He explained everything to me so carefully, wanting me to understand everything thoroughly, which I do, even though the cruise I booked is just under 2 years away! The information I received as a result by e-mail confirms everything so clearly including about visas. It is our first time with P & O and we also had a welcoming e-mail from them which we haven't experienced before. We are going with a different cruise line in January and they were most unhelpful when it came to questions I needed to know about the destinations and visas. What a refreshing difference. It's all down to training, I believe, and ROL employees at whatever level, have always been helpful whenever we have booked with them in the past.

Great

17 Oct 2018

Nice polite helpful "English" speaking Staff. Qick and easy to book. Would Use again.

All I needed to know

17 Oct 2018

Very pleasant sales person. Very knowledgeable about the product and the back up paperwork was promptly sent.

Excellent service you can trust

17 Oct 2018

The staff are friendly, helpful and efficient. They are always happy to answer any questions. The paperwork is sent out in good time and is clear and comprehensive. The packages including transfers are well organised. I am very happy to use ROL time after time and to recommend them to other people.

As above.

17 Oct 2018

Try to ensure all queries are addressed. To the best of their knowledge. Very Disappointed that a cabin offered to me by ROL at a price I could afford was later proved incorrect. Otherwise a good understanding of the cruise. Have used ROL a number of times now.

Excellent PROFESSIONAL CLIENT FOCUSED SERVICE.

17 Oct 2018

Very speedy and professional response meeting my requirements.

Courteous, professional & well informed....what more do you need?

16 Oct 2018

Fantastic team, well advised and professional. A real pleasure to book our holiday with - can't wait to go! Many thanks

The Northern Lights Discovery

Cruise Code: 1335024

The Unmissable Bucket List Experience

FREE voyage if the lights do not appear!

The 2019/20 Northern Lights Promotion

Read more

POLE POSITION

Where Hurtigruten sails in northern Norway is directly beneath the auroral zone, an area of continuous and consistent aurora activity around the North Pole. Of the 34 ports visited from Bergen in the south to Kirkenes up north, 22 are in the Arctic Circle, giving you plenty of opportunity to see the Northern Lights.

EXCLUSIVE ROL CRUISE FARES*

FREE TRIP IF THE NORTHERN LIGHTS DON'T APPEAR*

UK'S TOP AGENT FOR HURTIGRUTEN

EXPLORE THE ARCTIC WITH A RANGE OF EXCURSIONS*

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Inside from:

£1,199pp

Outside from:

£1,379pp

Suite from:

£2,479pp

Based on a Q Grade

Single from:

£1,579

Prices shown are per person based on 2 people sharing, except single traveller.

Earn up to 4,958 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Northern Lights Promise – Receive a free Hurtigruten voyage if the Northern Lights do not make an appearanceº
  • 11 night full board voyage
  • Return flights and overseas transfers
  • Gratuities are neither expected, nor required
  • Discover Norway’s entire coastal route with 34 ports of call, more than 100 fjords & 1,000 mountains
  • Explore the Arctic with a range of excursions (available at a supplement)
  • Locally sourced cuisine in a stylish restaurant
  • A truly unique experience in a wonderfully carefree and relaxed environment
  • All overseas transfers to and from your Hurtigruten ship

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Overview


Your Itinerary


Show itinerary as:

Your Ship:

MS Polarlys - Hurtigruten


Day

Port

Date

Due Depart


Day 1

Port :

Fly from London to Bergen, Norway

Date :

21 Nov 2019

Due - Departs :

21 Nov 2019


Day 1

Port :

Embark the ship

Date :

21 Nov 2019

Due - Departs :

21 Nov 2019


Day 12

Port :

Disembark the ship

Date :

02 Dec 2019

Due - Departs :

02 Dec 2019


Day 12

Port :

Transfer to the airport and fly to London

Date :

02 Dec 2019

Due - Departs :

02 Dec 2019


The Ship


MS Polarlys was built in 1996, and she is the third ship in Hurtigruten to have this name. Polarlys is the Norwegian word for polar light, a name given to the special Arctic phenomenon we chase in our winter programme “Hunting the Light”. MS Polarlys is a stylish ship, furnished with mahogany panelling, polished brass, and a choice selection of Norwegian contemporary art. Together with the extensive use of wood in the public areas, this has created a unique maritime atmosphere.

MS Polarlys


Launched: January 1996 | Occupancy: 619 passengers

Tonnage: 11,341 tons | Length: 404 ft (123.14 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


Prices are per person based on two adults sharing, except single cabins, and may increase or be withdrawn at any time. Offer applies to new bookings only. Northern Lights Promise T&Cs apply.  Tours are at a supplement, are subject to change and may not be applicable for all departure dates.  Some Polar Outside/Arctic Superior cabins may have an obstructed view. Cabin is on a guarantee basis. Please note, Hurtigruten ships are working ships. Northern Lights sightings are not guaranteed. Please note, Arctic Superior Outside Cabins can be based on fixed double or twin bed configuration.  Cruise Miles T&Cs apply. For full ROL Cruise Booking Conditions. E&OE.

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