ROL Cruise customer experience rating 4.8/5 


Based on 3856 reviews

Helpful understanding perfect

17 Jan 2019

I would certainly recommend ROL to friends We’ve never been on a cruise before so we valued the extra help. However , we had a problem with the dates we’d booked but the lady was very helpful and sorted it out perfectly

1st class

17 Jan 2019

First class... Caroline was clear and so easy to understand,etc Thanks again

WOW! Once again 1st Class.

17 Jan 2019

As usual the staff at ROL listen, react and deal with any query that you have. They are fast and efficient, pleasant in manner, and they care about the customer. Every different person dealt with over many years has been the same. As a Company ROL obviously train their staff well, are particular about the people that they employ, and look after their Staff in such a manner that they, the Staff, are more than happy in going the extra mile to ensure that ROL remain at the top of the game. Particular mention, on this occasion, must go to melody for her assistance. What a star!

I will hopefully continue to book with ROL & advise others to do the same

17 Jan 2019

I have always found the people I have spoken to helpful & efficient Immediate response to my booking is always useful I have occasionally tried contacting cruise lines - not helpful / friendly or successful

Worth using

17 Jan 2019

They were able to get me a better deal than going to the cruise line direct

Roll on next January

17 Jan 2019

My booking was made so easy thanks to Katie.

Friendly, knowledgeable advice about the ship and very efficient booking

17 Jan 2019

Didn’t have to wait long to speak to an agent who was friendly, gave set helpful advice and made the whole booking process easy and efficient. Met ROL Reid first last tour on a South Africa cruise who were genuinely friendly and explained the benefits. First time we’ve used you to book will do again. Thanks to Katie who dealt with me.

calm flowing waters

17 Jan 2019

Member of staff introduced herself and told me I can get back to her for any queries. She answered the questions I had and told me rest of the info she had to pass on. For me this is a holiday of a lifetime but she steered me through all the important stuff calmly.

Excellent service

17 Jan 2019

Every thing about the booking

Excellent overall service

17 Jan 2019

All aspects and personal knowledge of my profile

The Northern Lights Discovery

Cruise Code: 1335209

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Prices shown are per person based on 2 people sharing, except single traveller.

Your ROL Cruise package


What's included

  • Locally sourced cuisine in a stylish restaurant
  • A truly unique experience in a wonderfully carefree and relaxed environment
  • All overseas transfers to and from your Hurtigruten ship

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


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Your Ship:

MS Polarlys - Hurtigruten


Day

Port

Date

Due Depart


The Ship


MS Polarlys was built in 1996, and she is the third ship in Hurtigruten to have this name. Polarlys is the Norwegian word for polar light, a name given to the special Arctic phenomenon we chase in our winter programme “Hunting the Light”. MS Polarlys is a stylish ship, furnished with mahogany panelling, polished brass, and a choice selection of Norwegian contemporary art. Together with the extensive use of wood in the public areas, this has created a unique maritime atmosphere.

MS Polarlys


Launched: January 1996 | Occupancy: 619 passengers

Tonnage: 11,341 tons | Length: 404 ft (123.14 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


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