ROL Cruise customer experience rating 4.7/5 


Based on 827 reviews

Great Support

21 Jun 2018

Georgie was excellent in looking into what we asked and at keeping us informed.

Cannot get downloads that require completion. Requested help but nothing

21 Jun 2018

Would like hard copies of everything instead of by email because cannot get or complete important downloads. These forms are required to fill in passport details/visa requests/concerning wi-fi/lg into Cruise Personaliser. I hope you can help.

good customer service

21 Jun 2018

very helpful

Phone staff excellent ambassadors for ROL.

21 Jun 2018

They did well. Yes I would buy again.

Good customer services

21 Jun 2018

After a very worrying cruise cancellation, Georgia at customer services managed to get us rebooked for very little extra expense.

Very professional service

21 Jun 2018

it is difficult to rate 5 stars on one outing, however the Lady (Katy) was very helpful and understanding the result was a good experience and hopefully an exciting cruise next year. Would recommend

Best river cruise so far

21 Jun 2018

All inclusive,excellent tours and pickup from home.

Highly recommend

21 Jun 2018

Excellent as always

1st class !

20 Jun 2018

First class friendly service. Kelly was most helpful and I would use ROL again and would certainly recommend them.

Good service.

20 Jun 2018

Contact was easy and good without any serious delay waiting for a response to my call. The representative gave me all the information I needed to make a firm booking.

Excellent to deal with.

20 Jun 2018

We have dealt with ROL Cruise a number of times previously and have always found them to be friendly, helpful and extremely professional. This occasion was no different.

The Northern Lights Discovery

Cruise Code: 1335209

The Unmissable Bucket List Experience

FREE voyage if the lights do not appear!

The 2019/20 Northern Lights Launch Promotion

Discover the Northern Lights from only £999pp!

Read more

POLE POSITION

Where Hurtigruten sails in northern Norway is directly beneath the auroral zone, an area of continuous and consistent aurora activity around the North Pole. Of the 34 ports visited from Bergen in the south to Kirkenes up north, 22 are in the Arctic Circle, giving you plenty of opportunity to see the Northern Lights.

PRIME TIME

The lights can start to make an appearance as early as September and as late as May, but it is the winter months between October and March when they are most visible, laying claim to the night sky.

WHAT YOU SEE IS WHAT YOU GET

  • The Northern Lights will usually appear at multiple times and at multiple locations during your voyage with Hurtigruten
  • Onboard announcements ensure you don’t miss a single sighting
  • There are no hidden fees or separate excursions just to see the lights
  • There’s no time limit either, so you can enjoy them to your heart’s content for as often and for as long as they appear.

FRONT-ROW VIEWS

Travelling at sea under the auroral zone means that displays can appear right above the ship. Outdoor observation decks provide a clear line of sight to the sky, and the close-up view avoids the artificial ambient light common on land.

NORWAY’S COASTAL KITCHEN

While your eyes feast on the scenery, your tastebuds will be in for a treat too. Expect sumptuous seafood caught fresh that morning, local fare such as cured lamb from Hellesylt, roast reindeer from Finnmark, homemade cloudberry jam, and ice cream from a Lofoten dairy.

IMMERSIVE ADVENTURE

You won’t find cinemas, shopping malls, or cabaret shows on a Hurtigruten ship. Instead, your entertainment is the wide range of seasonal shore excursions that bring you closer to the local culture and wildlife. The winter months feature over 35 optional extras at a supplement such as:

• dog sledding • a Viking feast • snowmobiling • whale watching • a trip to the North Cape • king crab safari • horse riding in Lofoten • guided city tours • mountain hikes

EXCLUSIVE ROL CRUISE FARES*

FREE TRIP IF THE NORTHERN LIGHTS DON'T APPEAR*

UK'S TOP AGENT FOR HURTIGRUTEN

EXPLORE THE ARCTIC WITH A RANGE OF EXCURSIONS*

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Inside from:

£1,049pp

Outside from:

£1,299pp

Single from:

£1,499

Prices shown are per person based on 2 people sharing, except single traveller.

Earn up to 2,598 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Northern Lights Promise – Receive a free Hurtigruten voyage if the Northern Lights do not make an appearanceº
  • 11 night full board voyage
  • Return flights and overseas transfers
  • Gratuities are neither expected, nor required
  • Discover Norway’s entire coastal route with 34 ports of call, more than 100 fjords & 1,000 mountains
  • Locally sourced cuisine in a stylish restaurant
  • A truly unique experience in a wonderfully carefree and relaxed environment
  • All overseas transfers to and from your Hurtigruten ship

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

Your Ship:

MS Polarlys - Hurtigruten


Day

Port

Date

Due Depart


Day 1

Port :

Fly from London to Bergen, Norway

Date :

02 Dec 2019

Due - Departs :

02 Dec 2019


Day 1

Port :

Embark the ship

Date :

02 Dec 2019

Due - Departs :

02 Dec 2019


Day 12

Port :

Disembark the ship

Date :

13 Dec 2019

Due - Departs :

13 Dec 2019


Day 12

Port :

Transfer to the airport and fly to London

Date :

13 Dec 2019

Due - Departs :

13 Dec 2019


The Ship


MS Polarlys was built in 1996, and she is the third ship in Hurtigruten to have this name. Polarlys is the Norwegian word for polar light, a name given to the special Arctic phenomenon we chase in our winter programme “Hunting the Light”. MS Polarlys is a stylish ship, furnished with mahogany panelling, polished brass, and a choice selection of Norwegian contemporary art. Together with the extensive use of wood in the public areas, this has created a unique maritime atmosphere.

MS Polarlys


Launched: January 1996 | Occupancy: 619 passengers

Tonnage: 11,341 tons | Length: 404 ft (123.14 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


Prices are per person based on two adults sharing, except single cabins, and may increase or be withdrawn at any time. Offer applies to new bookings only. Northern Lights Promise T&Cs apply.  Tours are at a supplement, are subject to change and may not be applicable for all departure dates.  Some Polar Outside/Arctic Superior cabins may have an obstructed view. Cabin is on a guarantee basis. Please note, Hurtigruten ships are working ships. Northern Lights sightings are not guaranteed. Please note, Arctic Superior Outside Cabins can be based on fixed double or twin bed configuration.  Cruise Miles T&Cs apply. For full ROL Cruise Booking Conditions. E&OE.

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