ROL Cruise customer experience rating 4.8/5 


Based on 5018 reviews

Fast and competent

26 Apr 2019

Fast and competent.

So far so good.

26 Apr 2019

They provided a no-nonsense response to my telephone booking and payment of deposit albeit I was surprised at the amount of this, ******* for 18 months or so, but I suppose this does mean that I only have the remaining two-thirds to pay in 2020?

Excellent job

26 Apr 2019

Friendly, professional member of staff who spoke clearly and handled the whole booking experience smoothly and efficiently.

Helpful and friendly booking process

26 Apr 2019

The booking process was straightforward and Lee was very helpful, friendly and patient. I booked a Hurtigruten Northern Lights cruise for Nov 2020 which is a long way off. The deposit (£699 per person) was much higher than I'd expected but at least it will mean less of a balance to pay later!

Returning customers

26 Apr 2019

Friendly and informed . It was our third booking with ROL we feel confident that we've been given good advice.

Instant attention and rapid confirmation of our request. Thank you!

26 Apr 2019

I found it quick and easy to make my booking.

Satified

26 Apr 2019

Very efficient.

Felt that we were being taken. Seriously and ROL would do their best for us

25 Apr 2019

Very helpful. Made sure they understood our likes and dislikes

Booking made easy.

25 Apr 2019

This was the first time we have used ROL although we have had many emails and postal information. Booking was surprisingly easy. We had left booking rather late because of my health. Completed by James McAulay on behalf my wife Sheila who was away at present. Sheila spoke on the phone but I was sitting beside heer.

Great service !

25 Apr 2019

They got back to me when they promised and dealt with all my questions.

Excellent service.

25 Apr 2019

I usually consult ROL when purchasing a cruise. I have always found the consultants knowledgeable and helpful. Access by telephone has been improved and I had no problems with this consultation. Service was crisp, professional and friendly.

A pleasant experience

25 Apr 2019

A very friendly and pleasant person with whom to deal with at ROL. Went out of his way to give us excellent service.

first time booking but good so far.

25 Apr 2019

our first time using rol cruises so everything good so far all booked and deposit paid the lady was very helpful and sorted our booking professionally .

The Northern Lights Discovery

Cruise Code: 1335607

The Unmissable Bucket List Experience

The 2019/20 Northern Lights Promotion

Read more

Offer ends 30 Apr 2019

POLE POSITION

Where Hurtigruten sails in northern Norway is directly beneath the auroral zone, an area of continuous and consistent aurora activity around the North Pole. Of the 34 ports visited from Bergen in the south to Kirkenes up north, 22 are in the Arctic Circle, giving you plenty of opportunity to see the Northern Lights.

EXCLUSIVE ROL CRUISE FARES*

FREE TRIP IF THE NORTHERN LIGHTS DON'T APPEAR*

UK'S TOP AGENT FOR HURTIGRUTEN

EXPLORE THE ARCTIC WITH A RANGE OF EXCURSIONS*

Loader animation

Inside from:

£1,199pp

Outside from:

£1,399pp

Suite from:

£2,699pp

Based on a Q Grade

Single from:

£1,699

Prices shown are per person based on 2 people sharing, except single traveller.

Earn up to 5,398 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Northern Lights Promise terms & conditions apply – Receive a free Hurtigruten voyage if the Northern Lights do not make an appearance
  • 11 night full board voyage
  • Return flights and overseas transfers
  • Gratuities are neither expected, nor required
  • Discover Norway’s entire coastal route with 34 ports of call, more than 100 fjords & 1,000 mountains
  • Explore the Arctic with a range of excursions (available at a supplement)
  • Locally sourced cuisine in a stylish restaurant
  • A truly unique experience in a wonderfully carefree and relaxed environment
  • All overseas transfers to and from your Hurtigruten ship
  • Brexit Protection Guarantee - we guarantee the price of your holiday will not increase, plus you are fully protected by ABTA & ATOL
  • Plus, book by 8.30pm Tuesday 30th April 2019 and receive a John Lewis Gift Card worth up to £100

Experience the Difference

  • Exclusive Cruise Miles rewards programme – saving you £££’s off future cruises

  • Award-Winning Cruise Agent with over 50 awards to date

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Expert staff with over 1,000 years of combined travel expertise offering 5★ service

  • Operating for over 24 years as a cruise only specialist

  • Brexit Protection Guarantee

Feefo logo

Overview


IMMERSIVE ADVENTURE

You won’t find cinemas, shopping malls, or cabaret shows on a Hurtigruten ship. Instead, your entertainment is the wide range of seasonal shore excursions that bring you closer to the local culture and wildlife. The winter months feature over 35 optional extras at a supplement such as:

DOG SLEDDING | A VIKING FEAST | SNOWMOBILING | HORSE RIDING IN LOFOTEN | A TRIP TO THE NORTH CAPE | GUIDED CITY TOURS | THE SNOWSHOEING | AND MUCH MORE... For more information on excursions that may be available, please click here.

Your Itinerary


Show itinerary as:

Your Ship:

MS Polarlys - Hurtigruten


Day

Port

Date

Due Depart


Day 1

Port :

Fly from London to Bergen, Norway

Date :

04 Jan 2020

Due - Departs :

04 Jan 2020


Day 1

Port :

Embark the ship

Date :

04 Jan 2020

Due - Departs :

04 Jan 2020


Day 12

Port :

Disembark the ship

Date :

15 Jan 2020

Due - Departs :

15 Jan 2020


Day 12

Port :

Transfer to the airport and fly to London

Date :

15 Jan 2020

Due - Departs :

15 Jan 2020


The Ship


MS Polarlys was built in 1996, and she is the third ship in Hurtigruten to have this name. Polarlys is the Norwegian word for polar light, a name given to the special Arctic phenomenon we chase in our winter programme “Hunting the Light”. MS Polarlys is a stylish ship, furnished with mahogany panelling, polished brass, and a choice selection of Norwegian contemporary art. Together with the extensive use of wood in the public areas, this has created a unique maritime atmosphere.

MS Polarlys


Launched: January 1996 | Occupancy: 619 passengers

Tonnage: 11,341 tons | Length: 404 ft (123.14 m)

Star Rating

  • Crown Icon
  • Crown Icon
  • Crown Icon

Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


Divider Crest Logo

* Terms and Conditions


Prices are per person based on two adults sharing, except single cabins, and may increase or be withdrawn at any time. Offer applies to new bookings only. Northern Lights Promise T&Cs apply.  Tours are at a supplement, are subject to change and may not be applicable for all departure dates.  Some Polar Outside/Arctic Superior cabins may have an obstructed view. Cabin is on a guarantee basis. Flights may be indirect. Please note, Hurtigruten ships are working ships. Northern Lights sightings are not guaranteed.  Please note, Arctic Superior Outside Cabins can be based on fixed double or twin bed configuration. Northern Lights promise terms & conditions apply. Please click here for Northern Lights Promise terms & conditions. Cruise Miles T&Cs apply. E&OE.

The Brexit Protection Guarantee ensures after booking your cruise holiday the price paid is final and you will be fully protected by ABTA & ATOL.

John Lewis Gift Card is based on one per booking, is tiered on cabin grade booked and is for UK mainland addresses only.

Similar Cruises


Choice of benefits
from £1,549pp
Cabin type: Inside

Norwegian Fjords Exploration

CHOICE OF CAR PARKING, ON BOARD SPEND OR COACH TRANSFERS*, EARN EXCLUSIVE CRUISE MILES, NO-FLY CRUISING, FANTASTIC DESTINATIONS*

13 July 2020 | 11 Nights
Cunard : Queen Mary 2

Itinerary
Southampton, Hamburg, Germany, Alesund, Norway, Innvikfjorden, Nordfjordeid, Olden, Norway, Aurlandsfjorden, Flaam, Norway, Sognefjord, Bergen, Norway, Hamburg, Germany, Southampton ...Read More

Choice of benefits
from £1,599pp
Cabin type: Inside

Iconic Norway and the North Cape

CHOICE OF CAR PARKING, ON BOARD SPEND OR COACH TRANSFERS*, EARN EXCLUSIVE CRUISE MILES, NO-FLY CRUISING, FANTASTIC DESTINATIONS*

04 November 2020 | 12 Nights
Cunard : Queen Victoria

Itinerary
Southampton, Alesund, Norway, Tromso, Norway, Narvik, Stavanger, Norway, Southampton ...Read More

from £1,698pp
Cabin type: Inside

Jewels of Baltic

Spacious, elegantly appointed staterooms, many with private verandas, All meals throughout your cruise - five course fine dining, informal buffets and late-night snacks throughout the day and early…

25 June 2019 | 10 Nights
Holland America Line : Zuiderdam

Itinerary
Copenhagen, Tallinn, St. Petersburg, Helsinki, Stockholm, Warnemunde, Hamburg, Copenhagen ...Read More

Price preference

You are currently viewing preference is: Single pricing

Change to Per Person Continue with current preference