ROL Cruise customer experience rating 4.7/5 


Based on 2280 reviews

top marks.

21 Sep 2018

very friendly and efficient company ,we were given all the information we requested and got the cabin we booked,and we will be using them again.

Excellent

21 Sep 2018

Very professional and efficient.

Phoned me back straight away very helpful

20 Sep 2018

Full information quick call back

Helpful service

20 Sep 2018

Helpful. Understanding of the product and explained in detail.

Easy to do

20 Sep 2018

I will recommend the company and certainly look again if I decide to cruise in 2020.

Very helpful and informative looking forward to my cruise

20 Sep 2018

Very helpful and informative looking forward to my cruise

great service

19 Sep 2018

very friendly and helpful sales assistant

Would highly recommend

19 Sep 2018

Excellent service as usual

They really know their stuff

19 Sep 2018

Quickly understood what we were looking for and steered us carefully through the options. Very helpful and informed advice. Of course we will continue to do business with ROL

First booking

19 Sep 2018

My first booking with ROL. My call was answered quickly and in a friendly manner. However, when I asked about whether there would be choices for dinner on the ship booked for the expedition voyage (not my experience on previous voyages with Hurtigruten), I was told that there would be. I have since rung Hurtigruten who say that most dinners will be set menus, so they will need to be informed about any specific food needs by ROL. I have now informed ROL. I trust they will pass it on. It's best for staff to admit they don't know the answer to a question, but will find out, rather than misinform customers, no matter how well-intentioned. A payment receipt was sent immediately, but I was warned that it might take up to 14 days to received my booking confirmation documents, which is fair enough, but I've not experienced such delays with other companies. There was no mention of the size of the deposit required (30%) until I was asked for payment. It would have been useful to have this information in the brochure, as it is considerably bigger than I have been used to with other companies.

Book ROL the dependable specialists

19 Sep 2018

Worry free booking as usual

Excellent customer service

19 Sep 2018

Easy to deal with in relation to cabin size and cabin situation. I forgot to confirm that my cabin was in a quiet area (no noise from disco or theatre) so I rang back. There was just a message so I decided not to leave my number, but a lady picked up my call and rang me yesterday evening. She confirmed that any cabin problems are highlighted on your system so that customers can be advised in advance. I thought this was excellent. In he past we had a cruise with Cunard with a cabin that was right above the entertainment area and no peace until after 1 am every morning!

The Best!!!

19 Sep 2018

Having used ROL many times for Cruises and recently booked another, ROL have consistently provided excellent service. Thoroughly recommended.

The Northern Lights Discovery

Cruise Code: 1336293

The Unmissable Bucket List Experience

FREE voyage if the lights do not appear!

The 2019/20 Northern Lights Launch Promotion

Discover the Northern Lights from only £999pp!

Read more

POLE POSITION

Where Hurtigruten sails in northern Norway is directly beneath the auroral zone, an area of continuous and consistent aurora activity around the North Pole. Of the 34 ports visited from Bergen in the south to Kirkenes up north, 22 are in the Arctic Circle, giving you plenty of opportunity to see the Northern Lights.

EXCLUSIVE ROL CRUISE FARES*

FREE TRIP IF THE NORTHERN LIGHTS DON'T APPEAR*

UK'S TOP AGENT FOR HURTIGRUTEN

EXPLORE THE ARCTIC WITH A RANGE OF EXCURSIONS*

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Inside from:

£1,149pp

Outside from:

£1,379pp

Suite from:

£2,399pp

Based on a Q Grade

Single from:

£1,579

Prices shown are per person based on 2 people sharing, except single traveller.

Earn up to 4,798 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Northern Lights Promise – Receive a free Hurtigruten voyage if the Northern Lights do not make an appearanceº
  • 11 night full board voyage
  • Return flights and overseas transfers
  • Gratuities are neither expected, nor required
  • Discover Norway’s entire coastal route with 34 ports of call, more than 100 fjords & 1,000 mountains
  • Locally sourced cuisine in a stylish restaurant
  • A truly unique experience in a wonderfully carefree and relaxed environment
  • All overseas transfers to and from your Hurtigruten ship

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Overview


Your Itinerary


Show itinerary as:

Your Ship:

MS Richard With - Hurtigruten


Day

Port

Date

Due Depart


Day 1

Port :

Fly from London to Bergen, Norway

Date :

01 Nov 2019

Due - Departs :

01 Nov 2019


Day 1

Port :

Embark the ship

Date :

01 Nov 2019

Due - Departs :

01 Nov 2019


Day 12

Port :

Disembark the ship

Date :

12 Nov 2019

Due - Departs :

12 Nov 2019


Day 12

Port :

Transfer to the airport and fly to London

Date :

12 Nov 2019

Due - Departs :

12 Nov 2019


The Ship


MS Richard With is named after the founder of Hurtigruten, Captain Richard With. His establishment of the Norwegian Coastal Express back in 1893 had an enormous impact on life along the Norwegian coast. This ship was delivered to us in 1993, 100 years after our founder completed his first ever Hurtigruten voyage. On board there is beautiful art by the famous Harr family. The panorama lounges, Horisont and Syvstjernen, treat you to unforgettable views of the surrounding scenery. There are also Jacuzzis and eight junior suites on board.

MS Richard With


Launched: January 1993 | Occupancy: 590 passengers

Tonnage: 11,205 tons | Length: 399 ft (121.62 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


Prices are per person based on two adults sharing, except single cabins, and may increase or be withdrawn at any time. Offer applies to new bookings only. Northern Lights Promise T&Cs apply.  Tours are at a supplement, are subject to change and may not be applicable for all departure dates.  Some Polar Outside/Arctic Superior cabins may have an obstructed view. Cabin is on a guarantee basis. Please note, Hurtigruten ships are working ships. Northern Lights sightings are not guaranteed. Please note, Arctic Superior Outside Cabins can be based on fixed double or twin bed configuration.  Cruise Miles T&Cs apply. For full ROL Cruise Booking Conditions. E&OE.

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