ROL Cruise customer experience rating 4.8/5 


Based on 4454 reviews

good personal and efficient service

22 Feb 2019

Quick efficient service Polite and informative members of staff.

I will use ROL cruise in the future, they seem to care.

22 Feb 2019

I would certainly recommend them for being a helpful and friendly service.

very informative customer service

21 Feb 2019

easy to use website, and very good customer service over telephone.

could not have been better.

21 Feb 2019

pulled out every manouever to supply the result I was looking for.

Great to deal with.

21 Feb 2019

Always available to answer queries A good understanding of Ship and Cruise details. Very polite manner.

Good experience so far

21 Feb 2019

Very attentive on the phone and answered all queries clearly and quickly

None stressful experience.

21 Feb 2019

Pleasant and helpful from beginning with real attempt to meet our requirements.

Better done through ROL!

21 Feb 2019

Quite simply I wanted to book a cruise and I phoned ROL and they deal with my request efficiently giving useful advice.

Excellent advice even though it was at 8pm at the end of a long, busy day.

21 Feb 2019

We found a cruise to the Hidden Baltic that we were interested in but as it was advertised for 2020 we did not want to book so far in advance. It hadn't occurred to us that there would be the same tour going at Easter this year, but that is exactly what the salesperson suggested she would check. It was available and in the cabin grade that we wanted.Excellent advise

Well done. It is apleasure doing business with you

21 Feb 2019

Jasmine was extremely helpful and efficient. She quickly sorted out my requirements and the associated costs. Thank you .

Best cruise company , in my opinion !

21 Feb 2019

I have used ROL cruise service every time for booking cruises. They are easy to communicate with and their staff are helpful, nothing is too much trouble.

Good Service

21 Feb 2019

Easy to book. Very informative. Very friendly

Prompt and effective service.

21 Feb 2019

Investigated our particular requirements, and obtained an acceptable solution in short time. Responded promptly to telephone calls.

No comunication from ROL said they would, very unhappy

21 Feb 2019

We have been promised 4 times that they would ring us back and still haven't. We have been customers for years and feel very let down

Good customer relations

21 Feb 2019

Dealt with the same person on several occasions who understood my requirements and assisted with my purchase.

Gerald did so well !!

21 Feb 2019

Rol always helpful

Auckland to Sydney

Cruise Code: 1339235 / Voyage Code: 6006

BONUS savings of up to £400

The Ultra-Luxury All-Inclusive New Year Sale

Read more

Offer ends 28 Feb 2019

From Barcelona to the Galapagos Islands, this promotion takes you around the globe, please do not miss out, discover the authentic beauty the world has to offer in all-inclusive ultra-luxury with Silversea

Book by 8:30pm Thursday 28th February 2019 to receive up to £400 per suite in additional savings.

FLY CRUISE - FLIGHTS & TRANSFERS INCLUDED*

COMPLIMENTARY SUITE UPGRADES & $1,000 ON BOARD SPEND

ULTRA-LUXURY ALL-INCLUSIVE CRUISING*

BONUS SAVINGS OF UP TO £400*

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Prices shown are per person based on 2 people sharing, except single traveller. Circular loading animation

Earn up to 13,000 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Bonus savings of up to £400 - on select sailings
  • Economy or business class flights included on select sailings
  • Complimentary suite upgrades and $1,000 on board spend on select sailings
  • Beverages in Suite and throughout the ship, including Champagne, select wines & Spirits
  • Open-seating dining
  • Multiple restaurants with diverse cuisine
  • Spacious, ocean-view suites, up to 85% with private verandas
  • Butler service for all suites
  • All on board gratuities
  • Free unlimited WiFi throughout the ship
  • In-suite dining
  • Complimentary transport into town in most ports
  • Refrigerator and bar setup, stocked with your choice of beverage
  • Bvlgari bath amenities
  • Pratesi fine bed linens and down duvet covers
  • Brexit Protection Guarantee - we guarantee the price of your holiday will not increase, plus you are fully protected by ABTA & ATOL
  • Plus, book an Ocean View cabin or above by 8.30pm 28th February 2019 and receive a Champagne Gift Box with our compliments

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Overview


From Barcelona to the Galapagos Islands, this promotion takes you around the globe, please do not miss out, discover the authentic beauty the world has to offer in all-inclusive ultra-luxury with Silversea

Book by 8:30pm Thursday 28th February 2019 to receive up to £400 per suite in additional savings.

Your Itinerary


Show itinerary as:

Your Ship:

Silver Muse - Silversea


Day

Port

Date

Due Depart


Day 3

Port :

At Sea

Date :

19 Mar 2020

Due - Departs :

19 Mar 2020


Day 7

Port :

Bluff, New Zealand

Date :

23 Mar 2020

Due - Departs :

23 Mar 2020


Day 8

Port :

Doubtful Sound, New Zealand

Date :

24 Mar 2020

Due - Departs :

24 Mar 2020


Day 9-10

Port :

At Sea

Date :

25 Mar 2020

Due - Departs :

26 Mar 2020


Day 14

Port :

At Sea

Date :

30 Mar 2020

Due - Departs :

30 Mar 2020


The Ship


Step aboard Silversea’s new flagship, Silver Muse and rediscover the meaning of ultra-luxury. Delivered in spring 2017, Silver Muse raises the bar of luxury travel, offering it’s 596 guests, the newest technology, state-of-the-art facilities, spacious outdoor areas and all-suite accommodation – and not to forget exquisite dining delicacies. The addition of Silver Muse will expand Silversea's majestic and world-renowned fleet to nine ships. With a wealth of luxurious additions to the onboard experience, while satisfying the uncompromising requirements for comfort, service and quality to satisfy the world's most discerning travellers.

Silver Muse


Occupancy: 596 passengers

Tonnage: 40,700 tons | Length: 698 ft (212.75 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


Terms and conditions: Booking conditions of Silversea and Reader Offers Limited Agency terms of business apply. Bonus savings promotion valid on new, individual bookings made between 4 January 2019 and 28 February 2019. Guest benefits from an extra saving per person, valid on all categories, on all cruises sailing between 4 January 2019 and 31 March 2020, plus a selection of cruises sailing beyond 31 March 2020. Savings amount varies by voyage. Single supplements will apply and vary by voyage. All fares shown are per guest, based on double-occupancy. Fares are capacity controlled and subject to change at any time without notice. Availability of all suite categories cannot be guaranteed. All air offers are capacity controlled, subject to availability and can be modified or discontinued at any time without notice. Available from select UK air gateways only. Offer applies to new bookings made between 1 December 2018 and 31 January 2019. Offer is only applicable to specified voyages. Offer valid for bookings made at least 60 days prior to voyage departure. Silversea reserves the right to select the air carrier, routing and departure airport from each gateway city. The promotional air rate is only available to the first and second full-fare guests in a suite. Airline baggage fees are not included. Due to flight schedules, some voyages may require an overnight hotel stay pre or post-cruise. This will be available for booking at an additional charge. Further Terms & Conditions apply for air promotions. On select sailings guests benefit from a one-category suite upgrade (up to Deluxe Veranda on Silver Cloud, Silver Spirit and Silver Muse; up to Terrace on Silver Galapagos; up to Veranda 4 on Silver Shadow and Silver Whisper; up to Mid Veranda on Silver Wind, and up to Vista on Silver Explorer and Silver Discoverer) and a US$1,000 onboard credit per suite. Free drinks are subject to the cruise lines T&Cs. Tours are subject to change, are non-transferable and may not be suitable for guests with mobility restrictions. Star ratings are ROL Cruise classified. Free unlimited Wi-Fi is subject to further T&Cs and is limited to one device per guest. Medallion suites and above will receive unlimited premium Internet access for up to two simultaneous devices per guest. Cruise Miles T&Cs apply. E&OE.

The Brexit Protection Guarantee ensures after booking your cruise holiday the price paid is final and you will be fully protected by ABTA & ATOL.

Book a 7 night cruise or more in an Ocean View cabin or above by 8.30pm Thursday 28th February 2019 and receive a Champagne with our compliments. Based on per booking, UK mainland addressed only.

Similar Cruises


Free flights
from £6,000pp
Cabin type: Suite

Auckland to Sydney

FLY CRUISE - FLIGHTS & TRANSFERS INCLUDED*, COMPLIMENTARY SUITE UPGRADES & $1,000 ON BOARD SPEND, ULTRA-LUXURY ALL-INCLUSIVE CRUISING*, BONUS SAVINGS OF UP TO £400*

17 March 2020 | 14 Nights
Silversea : Silver Muse

Itinerary
Auckland, New Zealand, Tauranga, New Zealand, Picton, New Zealand, Christchurch (Lyttelton), New Zealand, Dunedin (from Port Chalmer), New Zealand, Bluff, New Zealand, Doubtful Sound, New Zealand,… ...Read More

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