ROL Cruise customer experience rating 4.7/5 


Based on 2298 reviews

Good service

21 Sep 2018

Good comunication from the sales team keeping me up to date on my flight and times from Birmingham and booking me in to the airport Hotel

First booking

21 Sep 2018

My first booking with ROL. My call was answered quickly and in a friendly manner. However, when I asked about whether there would be choices for dinner on the ship booked for the expedition voyage (not my experience on previous voyages with Hurtigruten), I was told that there would be. I have since rung Hurtigruten who say that most dinners will be set menus, so they will need to be informed about any specific food needs by ROL. I have now informed ROL. I trust they will pass it on. It's best for staff to admit they don't know the answer to a question, but will find out, rather than misinform customers, no matter how well-intentioned. A payment receipt was sent immediately, but I was warned that it might take up to 14 days to received my booking confirmation documents, which is fair enough, but I've not experienced such delays with other companies. There was no mention of the size of the deposit required (30%) until I was asked for payment. It would have been useful to have this information in the brochure, as it is considerably bigger than I have been used to with other companies. Update 21 Sept: ROL rang me about the points made above - all sorted out now, and I do appreciate the fast response; it shows that they do value customers.

I was dealt with by a young lady, called emily, who quickly booked our holi

21 Sep 2018

The service was very good. I never give top marks as there is always room for improvement.

First experience of this company

21 Sep 2018

Very helpful when pre registering for 2020 cruise with P&O and they were successful in securing our cabin of choice on release date.

Great Service!

21 Sep 2018

Very helpful. Could answer every question I asked. Quick result.

booking

21 Sep 2018

Friendly and helpful if not available they rang back within 10 mins. Not pushy!

As efficient as always.

21 Sep 2018

I have used ROL many times and found the booking process as good as ever. Emily was able to handle my requests with a good knowledge and in a great manner.

Nothing too much trouble!

21 Sep 2018

Young lady was really helpful and knowledgeable about choice of cabin and prices. I am looking forward to my birthday cruise. Prices seem good too.

top marks.

21 Sep 2018

very friendly and efficient company ,we were given all the information we requested and got the cabin we booked,and we will be using them again.

Excellent

21 Sep 2018

Very professional and efficient.

Ancient Civilizations

Cruise Code: 1344691

5★ All-Inclusive Luxury Cruising

Azamara Club Cruises

DRINKS & GRATUITIES INCLUDED*

EARN CRUISE MILES WITH EVERY BOOKING

5★ ALL-INCLUSIVE LUXURY CRUISING*

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Prices shown are per person based on 2 people sharing, except single traveller. Circular loading animation

Earn up to 12,518 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Earn exclusive Cruise Miles
  • Selected spirits, international beers, cocktails and wines
  • Selected bottled water, soft drinks, speciality coffees and teas
  • English butler service for suite guests
  • Self-service laundry
  • Shuttle service to and from port communities, where available
  • Concierge services for personal guidance and reservations

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

  • Azamara Quest

    Your Ship


    Azamara Quest

    Azamara Club Cruises

    Azamara Club Cruises
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  • Dubai, UAE

    Day 1

    Dubai, UAE

    28 Mar 2020

    On the Persian Gulf coast of the United Arab Emirates, this exotic destination boasts world-renowned structures, enviably glamorous resorts and pioneering industry.

    Destination guide
  • Day 2-3


    Cruising

    29 Mar 2020 to 30 Mar 2020

  • Salalah, Oman

    Day 4

    Salalah, Oman

    31 Mar 2020

  • Day 5-8


    Cruising

    01 Apr 2020 to 04 Apr 2020

  • Day 9-10


    Safaga, Egypt

    05 Apr 2020 to 06 Apr 2020

  • Day 11-12


    Eilat

    07 Apr 2020 to 08 Apr 2020

  • Aqaba, Egypt

    Day 13

    Aqaba, Egypt

    09 Apr 2020

    This history-rich Jordanian city boasts impressive scuba diving and water sport options, plus nearby UNESCO World Heritage Sites.

    Destination guide
  • Day 14-15


    Suez Canal (Passage)

    10 Apr 2020 to 11 Apr 2020

  • Alexandria

    Day 16

    Alexandria

    12 Apr 2020

    Alexandria is Egypt's second-largest city and its largest seaport. Known as "The Pearl of the Mediterranean," it's found by many to have an atmosphere and culture that is more Mediterranean than Middle Eastern. In ancient times, Alexandria was the capital of Greco-Roman Egypt; today, its a city synonymous with commerce and sophistication.

  • Day 17


    Cruising

    13 Apr 2020

  • Athens (Piraeus), Greece

    Day 18

    Athens (Piraeus), Greece

    14 Apr 2020

    Magnificent Athens combines the fascinations of the ancient world with unique modern architecture.

    Destination guide

The Ship


Like her sister ship, the sturdy Azamara Quest is a mid-sized beauty with a deck plan well-suited to the needs of modern voyagers. You’ll never feel crowded in the comfortable social spaces of our bars, restaurants, lounges, Casino and Cabaret. Nor will you feel like a sardine jammed in around the pool, where our attentive staff is always ready to offer a complimentary bottled water, soft drink or fresh towel. Staterooms feature modern amenities, furnishings, and European linens. And one of the greatest features of this ship is the large number of staterooms with verandahs. There’s nothing better than opening your door to the fresh sea air and views. Azamara’s friendly ships are an altogether wonderful place to call your home away from home!

Azamara Quest


Launched: October 2007 | Occupancy: 690 passengers

Tonnage: 30,277 tons | Length: 592 ft (180.44 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


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