ROL Cruise customer experience rating 4.7/5 


Based on 2343 reviews

Not enough information

24 Sep 2018

He could have included the onboard spends infrmation on the email we asked about return coach fare and when I chescked it’s twice the price he quoted if we were hbooking now also it doesn’t state cabin no on the information we have received

A very satisfactory experience indeed

23 Sep 2018

Gerald was very helpful indeed, explained things well and thorough. He discussed with us the issue of the length of daylight on any one day, we had not thought of this. His comments helped us to decide upon which date we chose to travel in order to get the maximum benefit. We were connected to an Agent after only a very short time which is unusual these days. The different types of cabins etc were fully explained. The door was left open for us to call back if we had any queries. Overall a very satisfactory discussion, and so we booked.

last minute booking handled very well thanks

23 Sep 2018

very good service hope to be using again very shortly

Quick, efficient and friendly service.

23 Sep 2018

Quick efficient and friendly service, so far would not hesitate to recommend to friends and family.

Have booked with ROL before and will certainly book with them again

23 Sep 2018

Very helpful on the phone. Especially as I was booking with a new cruise line for me and was not quite sure of the procedure. Also I am travelling alone and was able to find out that there is a coach from my area to the port, which I wasn't aware of

Excellent will recommend

23 Sep 2018

I rang and made some enquiries about the Majestic Mekong and Aiden was very helpful and answered all my questions very well. I then thanked him as I wanted to speak with my husband and he said no problem I later rang back he answered some more queries and so I booked..

expertly done, very well explained,

23 Sep 2018

the gentleman was very clear and precise in explaining the holiday to me

Efficient and helpful

23 Sep 2018

Very helpful and explain things well. Go through all the details to make sure that you understand exactly what you are booking. I have used them for the last six years. Thankyou

Clear, precise and pleasant experience

23 Sep 2018

Emma the consultant was very pleasant and explained items with clarity

Happy Customer

23 Sep 2018

Having used ROL before we are very happy with the service we receive

Continued excellent service

23 Sep 2018

I am a returning customer making a booking with an excellent organisation. Yes I have recommended ROL to my friends - but of course it is up to them whether they take up my recommendation

Capitals of Culture

Cruise Code: 1351690

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Outside from:

£3,799pp

Balcony from:

£5,116pp

Suite from:

£8,214pp

Single from:

£9,876

Prices shown are per person based on 2 people sharing, except single traveller.

Earn up to 16,428 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Complimentary select fine wines, premium spirits, champagnes, dining in each speciality restaurant once per cruise
  • All gratuities for dining room and wait staff
  • 60 minutes complimentary Wi-Fi and internet per person, per day
  • Complimentary bottled water, custom coffees, soft drinks and juices
  • 24-hour room service
  • Twice-daily housekeeping with nightly turndown service
  • A menu of pillow options
  • Same-day laundry and dry cleaning on request
  • Meet and greet transfer options for cruise-only guests
  • Ambassador Hosts, well-travelled gentlemen on every voyage, to dance and socialise
  • In penthouse: 24-hour butler service
  • In penthouse: “Order in” from our specialty restaurants Silk Road and Prego
  • In penthouse: Afternoon tea service and nightly hors d’oeuvres
  • In penthouse: Optional in-suite massage from our Crystal Spa
  • In penthouse: Unpacking and repacking, garment pressing and shoe shine
  • In penthouse: Private car transfers for Crystal Penthouse guests

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

Your Ship:

Crystal Serenity - Crystal Cruises


Day

Port

Date

Due Depart


Day 6

Port :

Cruising the Ionian Sea

Date :

15 May 2020

Due - Departs :

15 May 2020


Day 7

Port :

Siracusa

Date :

16 May 2020

Due - Departs :

16 May 2020


Day 10

Port :

Cruising the Mediterranean sea

Date :

19 May 2020

Due - Departs :

19 May 2020


Day 12

Port :

Cruising the Mediterranean sea

Date :

21 May 2020

Due - Departs :

21 May 2020


The Ship


At 68,870 tons with capacity for 1,070 guests and 655 international crew, Crystal Serenity is classified as a mid-sized ship. Crystal Serenity maintains one of the highest space-per-guest ratios at sea, offering an abundance of space. All guests enjoy ocean view accommodation, many with private verandahs. Crystal Serenity features a multitude of dining venues and public spaces, allowing guests to choose venues that suit them and enjoy Crystal’s truly all-inclusive fares.

Crystal Serenity


Launched: June 2003 | Occupancy: 1,070 passengers

Tonnage: 68,870 tons | Length: 820 ft (249.94 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


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