ROL Cruise customer experience rating 4.8/5 


Based on 3098 reviews

Decision made easy

19 Nov 2018

Plenty of information given pleasant staff very efficient

Energetic, but just not sure of some of the details when asked.

19 Nov 2018

Generally very good - had to be prompted about a few things, hence the 4 stars rather than 5

Excellent service.

19 Nov 2018

My first time with ROL but found the service excellent . Very efficient and very helpful and friendly staff.

Five Star Organisation

18 Nov 2018

They are competent and most helpful especially Sally

Happy cruiser

18 Nov 2018

They were very helpful. Gave me good information. Happy to advise about cabins and not being near a lift. I would be definitely recommend them.

Oriana May 2019 - something to look forward to!

18 Nov 2018

I initially made the enquiry prompted by a Daily Mail advert for a cruise in May 2020. However, after speaking to Gerald and thinking about it, my husband and I decided to book a cruise for next year ie 2019!! Upon contacting Gerald's phone again, it was his day off, but a colleague, Stacey, rang me back and we discussed options for May next year. We have now booked for the Oriana 19 days. Both agents were really helpful, knowledgeable, friendly and confident with their knowledge. Well done!

Spot On.

18 Nov 2018

Knowledgeable,quick,polite,efficient,

Excellent service and information by friendly staff as before.

18 Nov 2018

Excellent service from very friendly staff as before with information and suggestions. Fully recommended to all our contacts.

Some are more equal than others!!!

18 Nov 2018

Sally was very helpful BUT have just seen that others phone a golden ticket line and get 150 cruise miles when I only get 100!! Not a happy bunny!! Please contact me ASAP!!!

I always book thru ROL

18 Nov 2018

Sally was very helpful as all your staff are. But I've just scrolled down and see that some people ring a "golden ticket line and 150 cruise miles for what I get 100!! Contact me please to sort this out!! Thanks

Tsars & Scandinavian Splendor

Cruise Code: 1351731 / Voyage Code: OCS200714-11

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Outside from:

£3,825pp

Balcony from:

£5,320pp

Suite from:

£10,984pp

Single from:

£7,650

Prices shown are per person based on 2 people sharing, except single traveller.

Earn up to 21,968 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Complimentary select fine wines, premium spirits, champagnes, dining in each speciality restaurant once per cruise
  • All gratuities for dining room and wait staff
  • 60 minutes complimentary Wi-Fi and internet per person, per day
  • Complimentary bottled water, custom coffees, soft drinks and juices
  • 24-hour room service
  • Twice-daily housekeeping with nightly turndown service
  • A menu of pillow options
  • Same-day laundry and dry cleaning on request
  • Meet and greet transfer options for cruise-only guests
  • Ambassador Hosts, well-travelled gentlemen on every voyage, to dance and socialise
  • In penthouse: 24-hour butler service
  • In penthouse: “Order in” from our specialty restaurants Silk Road and Prego
  • In penthouse: Afternoon tea service and nightly hors d’oeuvres
  • In penthouse: Optional in-suite massage from our Crystal Spa
  • In penthouse: Unpacking and repacking, garment pressing and shoe shine
  • In penthouse: Private car transfers for Crystal Penthouse guests

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

  • Crystal Symphony

    Your Ship


    Crystal Symphony

    Crystal Cruises

    Crystal Cruises
    View
  • Stockholm, Sweden

    Day 1-2

    Stockholm, Sweden

    14 Jul 2020 to 15 Jul 2020

    With its rich array of galleries and museums, a vibrant restaurant culture and enough shops to satisfy even the most demanding of fashionistas, this is one city set to impress.

    Destination guide
  • Tallinn, Estonia

    Day 3

    Tallinn, Estonia

    16 Jul 2020

    From fascinating Baroque architecture to awe-inspiring glass skyscrapers, Estonia is a charming Baltic gem that really gets under the skin of all who visit.

    Destination guide
  • Helsinki, Finland

    Day 4

    Helsinki, Finland

    17 Jul 2020

    Helsinki is cool and intriguing. The Finnish capital is dominated by a dramatic coastline, cold weather and modernist architecture. Let its offbeat charm wash over you.

    Destination guide
  • St. Petersburg, Russia

    Day 5-7

    St. Petersburg, Russia

    18 Jul 2020 to 20 Jul 2020

    St Petersburg is breathtakingly beautiful. In this city that is often called the Venice of the North, rivers and canals intermingle with spectacular architecture, magnificent museums and ornate palaces

    Destination guide
  • Day 8


    Baltic Sea Cruising

    21 Jul 2020

  • Day 9


    Gdynia

    22 Jul 2020

  • Copenhagen, Denmark

    Day 10

    Copenhagen, Denmark

    23 Jul 2020

    With its ancient castles, brightly coloured houses and sculpture of a certain little mermaid, wandering around Copenhagen can sometimes feel like you’ve walked into a storybook.

    Destination guide
  • Day 11


    North Sea Cruising

    24 Jul 2020

  • London, Tilbury, England

    Day 12

    London, Tilbury, England

    25 Jul 2020

    Choose from a selection of cruise lines such as Cruise & Maritime Voyages and set sail to some of the much-loved destinations of the world without the hassle of flying

    Destination guide

The Ship


Emerging from its longest-ever makeover, Crystal Symphony will feature more innovative dining options with expanded specialty venues and open-seating, more state-of-the-art technologies including free, unlimited Wi-Fi, and spacious new suites and penthouses. Replacing existing staterooms, the newly added accommodations will reduce guest capacity to further increase the ships’ already generous service and space ratios to be among the loftiest in luxury travel. Crystal Symphony’s Seabreeze Deck 9 will welcome two new suite categories — Seabreeze Penthouse Suites (SP) and Seabreeze Penthouses (SH) — each offering the same square footage as the ship’s current penthouse categories, but with cutting-edge enhancements that herald of things to come: large, luxury showers with body jets instead of bathtubs, and a unique entryway connecting two Seabreeze Penthouses to create a seamless, accommodation for families and friends. From its award-winning fare of Michelin-level envy to hosting Nobu Matsuhisa’s only sea-going restaurants, the Evolution of Crystal Luxury promises more dining experiences to tempt the most discriminating palates, with the added luxury of menu enhancements at Prego, family-style, Chinese-inspired al fresco dining at Silk, and open seating, too. From free unlimited Wi-Fi to a dedicated guest Internet portal and an industry-first showing of premiere and Oscar-nominated movies, Crystal is evolving the personal travel experience to even greater realms with a number of exciting high-tech features.

Crystal Symphony


Launched: March 1995 | Occupancy: 848 passengers

Tonnage: 51,044 tons | Length: 781 ft (238.05 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


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