ROL Cruise customer experience rating 4.8/5 


Based on 4454 reviews

good personal and efficient service

22 Feb 2019

Quick efficient service Polite and informative members of staff.

I will use ROL cruise in the future, they seem to care.

22 Feb 2019

I would certainly recommend them for being a helpful and friendly service.

very informative customer service

21 Feb 2019

easy to use website, and very good customer service over telephone.

could not have been better.

21 Feb 2019

pulled out every manouever to supply the result I was looking for.

Great to deal with.

21 Feb 2019

Always available to answer queries A good understanding of Ship and Cruise details. Very polite manner.

Good experience so far

21 Feb 2019

Very attentive on the phone and answered all queries clearly and quickly

None stressful experience.

21 Feb 2019

Pleasant and helpful from beginning with real attempt to meet our requirements.

Better done through ROL!

21 Feb 2019

Quite simply I wanted to book a cruise and I phoned ROL and they deal with my request efficiently giving useful advice.

Excellent advice even though it was at 8pm at the end of a long, busy day.

21 Feb 2019

We found a cruise to the Hidden Baltic that we were interested in but as it was advertised for 2020 we did not want to book so far in advance. It hadn't occurred to us that there would be the same tour going at Easter this year, but that is exactly what the salesperson suggested she would check. It was available and in the cabin grade that we wanted.Excellent advise

Well done. It is apleasure doing business with you

21 Feb 2019

Jasmine was extremely helpful and efficient. She quickly sorted out my requirements and the associated costs. Thank you .

Best cruise company , in my opinion !

21 Feb 2019

I have used ROL cruise service every time for booking cruises. They are easy to communicate with and their staff are helpful, nothing is too much trouble.

Good Service

21 Feb 2019

Easy to book. Very informative. Very friendly

Prompt and effective service.

21 Feb 2019

Investigated our particular requirements, and obtained an acceptable solution in short time. Responded promptly to telephone calls.

No comunication from ROL said they would, very unhappy

21 Feb 2019

We have been promised 4 times that they would ring us back and still haven't. We have been customers for years and feel very let down

Good customer relations

21 Feb 2019

Dealt with the same person on several occasions who understood my requirements and assisted with my purchase.

Gerald did so well !!

21 Feb 2019

Rol always helpful

Athens to Rome

Cruise Code: 1351739 / Voyage Code: OCS200920-07

Offer ends 28 Feb 2019

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Outside from:

£2,549pp

Balcony from:

£3,357pp

Suite from:

£6,280pp

Single from:

£4,890

Prices shown are per person based on 2 people sharing, except single traveller.

Earn up to 12,560 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Complimentary select fine wines, premium spirits, champagnes, dining in each speciality restaurant once per cruise
  • All gratuities for dining room and wait staff
  • 60 minutes complimentary Wi-Fi and internet per person, per day
  • Complimentary bottled water, custom coffees, soft drinks and juices
  • 24-hour room service
  • Twice-daily housekeeping with nightly turndown service
  • A menu of pillow options
  • Same-day laundry and dry cleaning on request
  • Meet and greet transfer options for cruise-only guests
  • Ambassador Hosts, well-travelled gentlemen on every voyage, to dance and socialise
  • In penthouse: 24-hour butler service
  • In penthouse: “Order in” from our specialty restaurants Silk Road and Prego
  • In penthouse: Afternoon tea service and nightly hors d’oeuvres
  • In penthouse: Optional in-suite massage from our Crystal Spa
  • In penthouse: Unpacking and repacking, garment pressing and shoe shine
  • In penthouse: Private car transfers for Crystal Penthouse guests
  • Brexit Protection Guarantee - we guarantee the price of your holiday will not increase, plus you are fully protected by ABTA & ATOL
  • Plus, book an Ocean View cabin or above by 8.30pm 28th February 2019 and receive a Champagne Gift Box with our compliments

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

  • Crystal Symphony

    Your Ship


    Crystal Symphony

    Crystal Cruises

    Crystal Cruises
    View
  • Athens/Piraeus, Greece

    Day 1

    Athens/Piraeus, Greece

    20 Sep 2020

    Magnificent Athens combines the fascinations of the ancient world with unique modern architecture.

    Destination guide
  • Santorini Thira, Greece

    Day 2

    Santorini Thira, Greece

    21 Sep 2020

    Look down on the deep blue waters of the four-mile-wide lagoon from an amphitheatre of whitewashed dwellings perched atop the caldera’s precipice.

    Destination guide
  • Rhodes/Lindos, Greece

    Day 3

    Rhodes/Lindos, Greece

    22 Sep 2020

    Ancient relics, fascinating culture, mouth-watering cuisine, soft sandy beaches and contemporary delights abound in delightful Rhodes.

    Destination guide
  • Day 4


    Cruising the Ionian Sea

    23 Sep 2020

  • Valletta, Malta

    Day 5

    Valletta, Malta

    24 Sep 2020

    Lined with Baroque buildings and enclosed within its sixteenth century city walls, it’s almost as if time stands still in Valletta. With 7,000 years of history just waiting to be discovered, the Maltese capital is a dream to explore.

    Destination guide
  • Taormina

    Day 6

    Taormina

    25 Sep 2020

    Nature and history have made Sicily a land of striking contrasts. The largest island in the Mediterranean Sea, Sicily was for centuries the center of the known world. Its unique geographic position made the island vulnerable to attacks by foreigners, while also making it a meeting place of Mediterranean civilizations, a bridge between the East and West. The picturesque little town of Taormina enjoys a beauty comprised of light, color and sea. Taormina has no middle tones, no grays and no muted shades. Lying on a short terrace of the coast and dripping off the shoulders of the enormous Mount Etna, Taormina embodies the essence of Sicily.

  • Sorrento, Italy

    Day 7

    Sorrento, Italy

    26 Sep 2020

    Italy is one of the most popular destinations in the Mediterranean. Each city has its own unique character and Sorrento is a town certainly worth visiting.

    Destination guide
  • Rome (Civitavecchia)

    Day 8

    Rome (Civitavecchia)

    27 Sep 2020

    Civitavecchia was founded by Emperor Trajan in the 2nd century. Today this port is noted for its fine seafood and attractive monuments. Located 90 minutes away is the Eternal City of Rome. Steeped in 2,500 years of history, Rome was for many centuries the center of Western civilization. It was both the focal point of the Roman Empire and of Christendom. Landmarks such as the Colosseum, Forum, Pantheon, Vatican, Sistine Chapel and Spanish Steps are reminders of the legacy of its rich past.

The Ship


Emerging from its longest-ever makeover, Crystal Symphony will feature more innovative dining options with expanded specialty venues and open-seating, more state-of-the-art technologies including free, unlimited Wi-Fi, and spacious new suites and penthouses. Replacing existing staterooms, the newly added accommodations will reduce guest capacity to further increase the ships’ already generous service and space ratios to be among the loftiest in luxury travel. Crystal Symphony’s Seabreeze Deck 9 will welcome two new suite categories — Seabreeze Penthouse Suites (SP) and Seabreeze Penthouses (SH) — each offering the same square footage as the ship’s current penthouse categories, but with cutting-edge enhancements that herald of things to come: large, luxury showers with body jets instead of bathtubs, and a unique entryway connecting two Seabreeze Penthouses to create a seamless, accommodation for families and friends. From its award-winning fare of Michelin-level envy to hosting Nobu Matsuhisa’s only sea-going restaurants, the Evolution of Crystal Luxury promises more dining experiences to tempt the most discriminating palates, with the added luxury of menu enhancements at Prego, family-style, Chinese-inspired al fresco dining at Silk, and open seating, too. From free unlimited Wi-Fi to a dedicated guest Internet portal and an industry-first showing of premiere and Oscar-nominated movies, Crystal is evolving the personal travel experience to even greater realms with a number of exciting high-tech features.

Crystal Symphony


Launched: March 1995 | Occupancy: 848 passengers

Tonnage: 51,044 tons | Length: 781 ft (238.05 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


The Brexit Protection Guarantee ensures after booking your cruise holiday the price paid is final and you will be fully protected by ABTA & ATOL.

Book a 7 night cruise or more in an Ocean View cabin or above by 8.30pm Thursday 28th February 2019 and receive a Champagne with our compliments. Based on per booking, UK mainland addressed only.

Book a 7 night cruise or more in an Ocean View cabin or above by 8.30pm Thursday 28th February 2019 and receive a Champagne with our compliments. Based on per booking, UK mainland addressed only.

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