ROL Cruise customer experience rating 4.8/5 


Based on 5018 reviews

Fast and competent

26 Apr 2019

Fast and competent.

So far so good.

26 Apr 2019

They provided a no-nonsense response to my telephone booking and payment of deposit albeit I was surprised at the amount of this, ******* for 18 months or so, but I suppose this does mean that I only have the remaining two-thirds to pay in 2020?

Excellent job

26 Apr 2019

Friendly, professional member of staff who spoke clearly and handled the whole booking experience smoothly and efficiently.

Helpful and friendly booking process

26 Apr 2019

The booking process was straightforward and Lee was very helpful, friendly and patient. I booked a Hurtigruten Northern Lights cruise for Nov 2020 which is a long way off. The deposit (£699 per person) was much higher than I'd expected but at least it will mean less of a balance to pay later!

Returning customers

26 Apr 2019

Friendly and informed . It was our third booking with ROL we feel confident that we've been given good advice.

Instant attention and rapid confirmation of our request. Thank you!

26 Apr 2019

I found it quick and easy to make my booking.

Satified

26 Apr 2019

Very efficient.

Felt that we were being taken. Seriously and ROL would do their best for us

25 Apr 2019

Very helpful. Made sure they understood our likes and dislikes

Booking made easy.

25 Apr 2019

This was the first time we have used ROL although we have had many emails and postal information. Booking was surprisingly easy. We had left booking rather late because of my health. Completed by James McAulay on behalf my wife Sheila who was away at present. Sheila spoke on the phone but I was sitting beside heer.

Great service !

25 Apr 2019

They got back to me when they promised and dealt with all my questions.

Excellent service.

25 Apr 2019

I usually consult ROL when purchasing a cruise. I have always found the consultants knowledgeable and helpful. Access by telephone has been improved and I had no problems with this consultation. Service was crisp, professional and friendly.

A pleasant experience

25 Apr 2019

A very friendly and pleasant person with whom to deal with at ROL. Went out of his way to give us excellent service.

first time booking but good so far.

25 Apr 2019

our first time using rol cruises so everything good so far all booked and deposit paid the lady was very helpful and sorted our booking professionally .

Best Of Cuba

Cruise Code: 1352391 / Voyage Code: NE8CU004

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Earn up to 0 cruise miles

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Your ROL Cruise package


What's included

  • Spacious en-suite accommodation
  • A fantastic array of dining options, including the grand main dining room with flavours to suit every mood
  • A range of activities, from relaxing in the adults-only solarium to trying your luck in the casino
  • Swimming pools, whirlpools, steam room and sauna
  • Fitness centre and jogging track
  • Dazzling entertainment – from West End- style shows to live music, and from comedians to acrobatic displays
  • Brexit Protection Guarantee - we guarantee the price of your holiday will not increase, plus you are fully protected by ABTA & ATOL

Experience the Difference

  • Exclusive Cruise Miles rewards programme – saving you £££’s off future cruises

  • Award-Winning Cruise Agent with over 50 awards to date

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Expert staff with over 1,000 years of combined travel expertise offering 5★ service

  • Operating for over 24 years as a cruise only specialist

  • Brexit Protection Guarantee

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Your Itinerary


Show itinerary as:

  • Empress of the Seas

    Your Ship


    Empress of the Seas

    Royal Caribbean International

    Royal Caribbean International
    View
  • Miami, Florida

    Day 1

    Miami, Florida

    25 Oct 2019

    Famous for sea, sun and swaying palm trees, Miami is a young and trendy city which dazzles visitors with its subtropical climate and cosmopolitan lifestyle.

    Destination guide
  • Havana

    Day 2-3

    Havana

    26 Oct 2019 to 27 Oct 2019

    A Caribbean island with a Latin American twist, Cuba is a riot of colour, music, heritage and culture.

    Destination guide
  • Day 4


    Relaxing at sea

    28 Oct 2019

  • Cienfuegos, Cuba

    Day 5

    Cienfuegos, Cuba

    29 Oct 2019

    A Caribbean island with a Latin American twist, Cuba is a riot of colour, music, heritage and culture.

    Destination guide
  • Day 6


    Relaxing at sea

    30 Oct 2019

  • Santiago de Cuba, Cuba

    Day 7

    Santiago de Cuba, Cuba

    31 Oct 2019

  • Day 8


    Relaxing at sea

    01 Nov 2019

  • Miami, Florida

    Day 9

    Miami, Florida

    02 Nov 2019

    Famous for sea, sun and swaying palm trees, Miami is a young and trendy city which dazzles visitors with its subtropical climate and cosmopolitan lifestyle.

    Destination guide

The Ship


On Empress of the Seas®, that “you only live once” philosophy means just a few days are packed with moments that count. Seek further, unwind like you mean it, and do it all your own way. With fast and early boarding, dining what you want when you want it, and longer stays in port. Enjoy a sunset on every cruise and decadent Sunday brunch with a complimentary Mimosa or Bloody Mary every day of the week. And the party does not stop onboard. Every night is Saturday, with live music, amazing entertainment, and dancing the night away at Boleros Latin lounge.

Empress of the Seas


Launched: June 1990 | Occupancy: 2,020 passengers

Tonnage: 48,563 tons | Length: 692 ft (210.92 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


The Brexit Protection Guarantee ensures after booking your cruise holiday the price paid is final and you will be fully protected by ABTA & ATOL.

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