ROL Cruise customer experience rating 4.8/5 


Based on 5472 reviews

Pleasing experience

23 May 2019

I spoke to John Hull on several occasions he was very helpful but not *****. The day I booked our trip I spoke to Karen who was v pleasant as John was not working that day. Very happy I was given direct number. We saw the cruise/experience in the Tomes.

Excellent accessible personal service.

23 May 2019

Aden, whom I communicated with, was very patient, answering all my queries. He was knowledgable about the boat and it helped that he had first hand experience. He was obviously keen to get my custom but I was not over-pressurising.

Friendly, efficient service.

23 May 2019

The lady I spoke to (Leona) was very pleasant and helpful and was able to answer all my queries. I have used ROL before and would certainly recommend them as they have very good offers.

Very happy.

23 May 2019

The young lady I spoke to couldn't have been more helpful,efficient and pleasant. It was a pleasure to have had her as an adviser. Thank you.

Excellent service.

23 May 2019

No problems booking. Kelly made it easy, answering all questions promptly and clearly.

ROL is the efficient & friendly cruise booking service

23 May 2019

Caroline was very friendly & helpful & dealt with our booking in an efficient way. The confirmation came through on e-mail very swiftly, but we are still waiting for the "hard copies" We like dealing with ROL as they usually recognize who I am and have the necessary information readily available

Very helpful and efficient service.

23 May 2019

Very helpful when we had to change our cruise for medical reasons.

Great customer service!

22 May 2019

The lady was very helpful, she listened to what I wanted, phoned back with the relevent information, gave me thinking time and then gad great patience through the booking process

Great holiday bookers.

22 May 2019

Always a good experience i am always telling people.

Great Company

22 May 2019

The lady I spoken was very helpful and knowledgeable

Excellent service

22 May 2019

Excellent service

Helpful staff

22 May 2019

Karen who answered my phone call was extremely helpful and knowledgeable about the new Saga ship and I decided on the spot to book a cruise.

Norway & Land of the Northern Lights

Cruise Code: 1361401 / Voyage Code: P929

The Incredible Savings Promotion

Read more

Offer ends 31 May 2019

Set sail with Cruise and Maritme Voyages and discover the wonders of no-fly cruising

The perks of a no-fly cruise are boundless. With no luggage restrictions to worry about, no busy airports to traverse, a no-fly cruise is a hassle free way to travel, relax as the porters take care of your luggage for you. So you can spend more time doing what matters most – enjoying your holiday.

FREE CABIN UPGRADES*

INCREDIBLE SAVINGS*

REDEEM YOUR CRUISE MILES FOR EXCLUSIVE SAVINGS*

NO-FLY CRUISING

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Earn up to 2,698 cruise miles

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Your ROL Cruise package


What's included

  • Incredible savings included!
  • Free cabin upgrades
  • Comfortable cabin accommodation
  • Full board cruising plus afternoon teas and late night snacks
  • Welcome and farewell Captain’s cocktail
  • Stylish entertainment, cabarets and popular classical interludes
  • Daytime activity programme
  • Guest speakers and daytime activities
  • Wide range of leisure facilities to enrich your time on board
  • The currency on board is pound sterling, so you won’t be affected by any foreign exchange rate fluctuation
  • Brexit Protection Guarantee - we guarantee the price of your holiday will not increase, plus you are fully protected by ABTA & ATOL
  • Plus, Book by 8:30pm 31st May 2019 and receive a John Lewis Gift Card worth up to £100

Experience the Difference

  • Exclusive Cruise Miles rewards programme – saving you £££’s off future cruises

  • Award-Winning Cruise Agent with over 50 awards to date

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Expert staff with over 1,000 years of combined travel expertise offering 5★ service

  • Operating for over 25 years as a cruise only specialist

  • Brexit Protection Guarantee

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Your Itinerary


Show itinerary as:

Your Ship:

MS Marco Polo - Cruise and Maritime Voyages


Day

Port

Date

Due Depart


Day 2-3

Port :

At Sea

Date :

25 Oct 2019

Due - Departs :

26 Oct 2019


Day 5

Port :

Kristiansund, Norway

Date :

28 Oct 2019

Due - Departs :

28 Oct 2019


Day 6

Port :

At Sea

Date :

29 Oct 2019

Due - Departs :

29 Oct 2019


Day 11

Port :

At Sea

Date :

03 Nov 2019

Due - Departs :

03 Nov 2019


Day 13

Port :

At Sea

Date :

05 Nov 2019

Due - Departs :

05 Nov 2019


The Ship


The 22,080grt Bahamian flagged Marco Polo with her handsome traditional profile, beautiful teak decks and distinctive dark blue hull is a classic ocean liner. She can accommodate up to 800 guests within a warm and friendly atmosphere that reflects a truly intimate cruise experience. Marco Polo is fully stabilised and air conditioned and has eight passenger decks serviced by three main lobbies and four lifts. The Marco Polo cruise ship offers a wide range of public facilities including the impressive Waldorf Restaurant offering a traditional two sitting fixed time dining option and, as an alternative more informal experience, the stylish Marco’s Bistro. There are five main lounge areas. Other amenities on board the ms Marco Polo include the well stocked Livingston Library, the Nansen Card Room, an Internet Café a shopping arcade and photo gallery, the beautifully appointed Jade Wellness Centre, which offers hairdressing & beauty treatments, fitness and exercise equipment, and sauna and massage facilities. There is an outdoor swimming pool, three whirlpools and a medical centre.

MS Marco Polo


Launched: January 1965 | Occupancy: 800 passengers

Tonnage: 22,080 tons | Length: 578 ft (176.18 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


The Brexit Protection Guarantee ensures after booking your cruise holiday the price paid is final and you will be fully protected by ABTA & ATOL.

John Lewis Gift Card is based on one per booking, 7 nights or more, is tiered on cabin grade booked and is for UK mainland addresses only.

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