ROL Cruise customer experience rating 4.8/5 


Based on 4897 reviews

Got back to me promptly and as advised , got a good deal , cabin as request

20 Mar 2019

On first call , helpful , informative and answered all my questions

Always happy to serve

20 Mar 2019

Excellent service, answered all the questions and sorted out all the queries.

Always a pleasurable experience to book with knowledgable people. Thank you

20 Mar 2019

Definitely book with them again, friendly and knowledgable staff.

Easy, trouble free bookog

20 Mar 2019

The excellent rep made the booking process very easy as always is the case with ROL

Very helpful and informative.

20 Mar 2019

Yes ,I would recommend to friends and would book again with them.

Knowledgeable and efficient

20 Mar 2019

As a long standing customer they are always knowledgeable and efficient and if they do not immediately know something they find out and let you know. I would have no hesitation in recommending them

Excellent service throughout

20 Mar 2019

Booking processed very efficiently,yes we would recommend

ALWAYS FOUND ROL CRUISES VERY DEPENABLE

20 Mar 2019

positive for registering for the cruise on Iona,but paper work email to date has two totals which failed to show how the figures where arrived at

ROL are very experienced travel agents.

20 Mar 2019

Questions are always answered and the operators are very knowledgeable. Once they even printed out labels for me when my printer had broken. Always recommend them to friends.

Good booking experience

20 Mar 2019

Very pleasant staff member dealt with my booking professionally

Excellent customer service

20 Mar 2019

Very helpful on the phone, explained my options if I couldn't manage the dates as the cruise I booked is not until Dec 2020.She even found me an extra discount on the single cabin I booked. Very impressed with customer services

Canada & New England from Quebec

Cruise Code: 1398211

Premium Drinks Package for all bookings

All-Inclusive Cruising with NCL

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Offer ends 24 Mar 2019

With Norwegian Cruise Line, the focus is firmly on you, with every effort made to ensure your voyage is exactly what you’ve always dreamed of.

REDEEM YOUR CRUISE MILES FOR EXCLUSIVE SAVINGS*

GRATUITIES & SERVICE CHARGES INCLUDED*

PREMIUM DRINKS PACKAGE INCLUDED FOR ALL BOOKINGS*

INCREDIBLE EXTRA ADDED BENEFITS FOR SUITES*

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Prices shown are per person based on 2 people sharing, except single traveller. Circular loading animation

Earn up to 0 cruise miles

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Your ROL Cruise package


What's included

  • Redeem your Cruise Miles for exclusive savings
  • Full board accommodation
  • Freestyle Dining On Board - Dine where & when you like
  • 24-hour dining venue on select ships
  • INCLUDED Junior and youth programmes
  • Fantastic entertainment on board every evening
  • INCLUDED fun aqua parks, modern sports facilities, ropes courses
  • Brexit Protection Guarantee - we guarantee the price of your holiday will not increase, plus you are fully protected by ABTA & ATOL
  • Plus, book by 8.30pm 24th March 2019 and receive a FREE case of six fine wines

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Overview


With Norwegian Cruise Line, the focus is firmly on you, with every effort made to ensure your voyage is exactly what you’ve always dreamed of.

Your Itinerary


Show itinerary as:

  • Norwegian Gem

    Your Ship


    Norwegian Gem

    Norwegian Cruise Line

    Norwegian Cruise Line
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  • Quebec City, Quebec

    Day 1

    Quebec City, Quebec

    09 Oct 2020

    The cradle of French civilisation in the New World, Québec City is a living testimonial to the grace of Old Europe. With its steep cobbled streets, beautiful buildings and rich history, it won’t take you long to fall in love with this charming Canadian city.

    Destination guide
  • Day 2


    At Sea

    10 Oct 2020

  • Charlottetown

    Day 3

    Charlottetown

    11 Oct 2020

    Slip down a gear as you explore Charlottetown with its tree-lined colonial and Victorian streets of shops and cafés, and its quiet, country atmosphere. Or get out and explore P.E.I., as it’s known round here – the rolling green landscapes, sand dunes and red sandstone cliffs. And be sure to stop for a lobster lunch as the island’s famous for its seafood.

  • Sydney, Canada

    Day 4

    Sydney, Canada

    12 Oct 2020

    Sydney stands on Cape Breton Island, a place of natural, rugged beauty, which has echoes of the Scottish Highlands that gave the province its name. The tree-lined streets of the Old Town are dotted with buildings from the 18th and 19th-centuries, while inland the landscape of mountains, valleys, lakes and rivers are just waiting to be explored.

  • Halifax, Nova Scotia

    Day 5

    Halifax, Nova Scotia

    13 Oct 2020

    Halifax was founded in 1749 and there’s history and heritage around every corner. Check out the city sights in a horse-drawn carriage or on the top deck of a British bus; immerse yourself in maritime history, including the city’s Titanic connection; or head out to scenic Peggy’s Cove with its lighthouse and brightly painted houses for a wonderful lobster lunch.

  • Bar Harbor

    Day 6

    Bar Harbor

    14 Oct 2020

    From the mid-19th century to the Stock Market crash in 1928, this charming resort was the haunt of America’s rich and famous who travelled up by private yacht and summered here. And now it’s your turn to explore the craft stores and boutiques and explore some of the 35,000 acres of Acadia National Park – its criss-cross trails just perfect for biking, horse riding and walking.

  • Portland,Maine

    Day 7

    Portland,Maine

    15 Oct 2020

    Maine’s largest city has been an important seaport since the 17th century and for a taste of its history, stroll around the cobbled streets of the Old Port Exchange district, its weathered brick buildings now packed with shops and restaurants. The city has some fine museums and also makes a great gateway to the stunning seascapes of the rocky Maine coast.

  • Boston

    Day 8

    Boston

    16 Oct 2020

    One of the United States’ oldest cities, Boston has had a pivotal role in American history since it was founded and offers a fantastic array of things to see and do.

    Destination guide

The Ship


This sparkling cruise ship is the perfect choice for cruising the Bahamas & Florida, the Caribbean or from New York to Bermuda. From a chic, four-lane bowling alley to tons of dining choices and the freedom of Freestyle Cruising, Norwegian Gem has it all. Chill out by the pool, get lucky in the casino, unwind at the spa, and make the kids happy with our water slides, Wii™ games and lots more. Accommodation ranges from luxury multi-room Villas to romantic suites and spacious, affordable staterooms.

Norwegian Gem


Launched: October 2007 | Occupancy: 2,394 passengers

Tonnage: 93,530 tons | Length: 965 ft (294.14 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


All gratuities and tips related to the all-inclusive services are included as well as the service charge. A 20% gratuity will automatically be added to guest's accounts for dining options and spa treatments not included in the cruise fare. Please note there will be extra tax charges for drinks in Hawaii and Alaska and these may differ per sailing and per port. Please note the following terms and conditions for guests staying in Haven Suites. $100 on-board spending money is per Suite. It may not be used towards on-board gratuities or pre-purchased activities. Solo travellers receive the same service. 250 minutes free WiFi per Suite. One log-in per Suite. (On Norwegian Breakaway, guests receive an internet package of 250 minutes or 1000 MB of data). Package includes activation fee. Solo travellers receive the same package per Suite. Stateroom categories beginning with the letters H and S. Speciality restaurant package for The Haven and Suite guests (2 years and older) included: 3-9 nights: 3 dinners, 10+ nights: 4 dinners. The speciality restaurant package includes gourmet dining in these global speciality restaurants: Cagney’s Steakhouse, Teppanyaki, Le Bistro, La Cucina, Margaritaville, Moderno Churrascaria, Los Lobos and Q. Number of dinners as per table. 20% gratuity included.Cover charges for above mentioned speciality restaurants are included; number of dinners as per table. One main course per person at Cagney's and Le Bistro restaurants included. Additional main courses will be charged at US $ 10 per person and course. The Haven & Suite guests may choose to dine in the following venues as part of their speciality dining package for reduced upcharges: Ocean Blue, Bayamo, entertainment dinner at Spiegel Tent resp. Illusionarium, Sushi, Pincho, Raw Bar. Products of Food Republic, Bake Shop, Ice Cream Bar, Gelato, speciality items in the main and Asian restaurants, seafood items in the Raw Bar, special occasion/holiday menus (New Year's, Christmas, etc.), Jazz Brunch, Wine Lovers and Murder Mystery lunches are not included. Free up to $500 on board spend is based on two sharing and is tiered depending on stateroom grade booked, when booked before 8.30pm 30th November 2018. Offer is not applicable on guarantee fares, please enquire at time of booking. Please note, fares exclude taxes and fares. E&OE.

The Brexit Protection Guarantee ensures after booking your cruise holiday the price paid is final and you will be fully protected by ABTA & ATOL.

Case of six fine wines is for bookings on 7 night cruises or more in Ocean View cabins or above when booked by 8.30pm 24th March 2019. Offer is based on one per booking, for UK mainland addresses only. Offer is not combinable with any other ROL Cruise added value. If a different added value has been advertised elsewhere, you will have the choice of one or the other. 

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